LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,292 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've bought two necklaces and despite having requested shipping without tracking, the products arrived in perfect order in my house, in addition to earlier than expected. I am very satisfied and will be back to buy soon.”

Helpful Report

Posted 7 years ago

“I am very happy with my purchase. I bought a shirt and a swimming suit. They arrived on time. The quality was great! I could follow up my package all the time. I will buy from them again.”

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Posted 7 years ago

“I am very satisfied, and received all my orders as promised, just in time. I also enjoyed the customer service and their special attention to my doubts. Thanks a lot!”

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Posted 7 years ago

“I love LightInTheBox ordered a custom made dress and it was more than I could hope for!!!!”

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Posted 7 years ago

“The orders arrive fast and the products are of very good quality, the service is excellent! I will definitely recommend this page to my friends.”

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Posted 7 years ago

“I bought a dress from Lightinthebox.com Very good experience, fast delivery, good product. Will definitely purchase again!”

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Posted 7 years ago

“Everything went great! I have my products with me now and I love them I had no problems and I received good assistance from customer service concerning shipping! So thanks!”

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Posted 7 years ago

“Great shopping experience with Lightinthebox. Bought a Xiaomi telephone, it's original, I got the 20% discount so the price is really cheap for me. Will buy again.”

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Posted 7 years ago

“Good customer service and quality products, it has been a pleasure to buy in LightInTheBox. Thanks”

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Posted 7 years ago

“Good customer service and quality products, it has been a pleasure to buy in LightInTheBox. Thanks”

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Posted 7 years ago

“I've bought a Xiaomi Mi Robot 2 - great product, very popular price. The delivery was made in a promised time. I've paid customs charges and Lightinthebox made a refund as promised (with tax insurance paid). The customer service is very available and very quick in solving problems.”

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Posted 7 years ago

“Best online store with lovely products. My parcel was received on time and without any problems. I enjoyed shopping with this company and soon will be back again :)”

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Posted 7 years ago

“Our Haloween party is gonna be different this year, the products we just got from this site are of so great quality, 100% as described, if you do not want to spend too much cash at local store, this site is the place to order your products. quick shipping”

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Posted 7 years ago

“I bought a bike, when got it I had to pay custom fees which was a high amount, I contacted their customer service and they refund me all the money cause I susbcribed to their taxe insurance policy, that was awsome, the bike is of great quality, ready for the next Bikers Pro competition. I recommend this site, best one on line I have tried so far.”

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Posted 7 years ago

“I was afraid of placing order with an international company, but when I got my product via economic shipping in 17 days, I was surprised , the ítems are like described, and the Price is unbeatable, I refer the page to all my Friends.”

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Posted 7 years ago

“Good company, quick delivery,e asy return policy. friendly customer service. I sold all the ítems of my first order cause my Friends loved them so much, now I am ordering again.”

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Posted 7 years ago

“Was refered to this company by a friend. I placed an order for some t-shirts, delivery was on time, customer service very hepful and kind. This is a place to order cheap Price and doog quality products.”

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Posted 7 years ago

“Because it is amazing shop.”

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Posted 7 years ago

“I love this website. Good price, super shipping and professinal customer service. And most importantly, the dress fits my daughter perfectly. She was very happy to wear it in her birthday party. I really apprciate it. I have a very good shopping experience and I will shop again.”

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Posted 7 years ago

“Excellent experience, perfect products, great customer service! Trustable! I reccomend LITB wholeheartedly!”

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Posted 7 years ago

LightInTheBox is rated 3.8 based on 9,292 reviews