Lincare Reviews

2.2 Rating 146 Reviews
29 %
of reviewers recommend Lincare
2.2
Based on 146 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week

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DO NOT USE, PLEASE! Lincare has to be the absolute WORST company I’ve ever encountered. The employees are incredibly incompetent. I’ve been using CPAP for 1.5 years now. Not one single employee knows what’s going on with my CPAP performance or anything related to it. I’ve never received a correct supply order. I’ve moved and changed insurance and have literally told them at least 6 times and they still don’t have the correct information. I thought the first Lincare respiratory therapist was on drugs, but many of them seem that way. Clueless and just off, even the ones who appear to be competent! This is a very messed up company. DO NOT USE, PLEASE! I am eager to see my new PCP and get an order for another provider. I’m DONE.
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Posted 1 month ago
They are rude and are completely unprofessional and unorganized.I had to do fight with them for 4 months to receive my cpap supplies.I only received them after I had to do a bunch of leg work to correct a internal issue within there systems then to be told that I need to stay ontop of my supplies authorization.Im not employed by Lin care so not sure why I need to do there billing jobs?Stay away from this company
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Posted 1 month ago
I have to tell you Brittany from Visalia Lincare is such a gem!!! I wish all the people I had to deal with were as kind, understanding and patient as she is. In addition she is very knowledgeable about the equipment and insurance questions. What's really refreshing is if she by chance doesn't know the answer she doesn't guess, she will research the answer to give the pt the most up to date information available. She should train all the people who answer your phones, you would have a lot less stressed out people for sure! She is a 10 ⭐ rep in my book and a true breath of fresh air to my whole customer service experience!!!
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Posted 1 month ago
Your representative Darrell Jones was very professional and helpful in explaining the use of my new Nebulizer. We could certainly use more service reps like him. He went out of his way to make certain I understood the instructions.
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Posted 1 month ago
After waiting over 2 months my battery consentraitor still doesn’t work! Not the first time,! Can’t depend on them at all. Have no pride at all ! Below average ! Would be a step up!
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Posted 1 month ago
I had the opportunity to meet several ladies here in the Greenville NC area, I was have bad asthma problem their names were, Brandy, Robin, Kelley and Deb I thank them for all they did to make I got my equipment and did it in such a timely and humble manner. I just to say thank you to them again. Doris Barnes
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Posted 1 month ago
No follow up or patient contact to review next steps. Terrible customer service.
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Posted 1 month ago
Dealing with lincare at one of the saddest times in life, Gary from your Brattleboro office was above and beyond. He was so very kind, thoughtful, helpful and we were so thankful that he was the driver that came to our house.
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Posted 1 month ago
I always have a positive experience with Lincares drivers, they are friendly and fast. They are always willing to help me with any Supply I may need.
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Posted 1 month ago
Clovis, NM Office staff is Very rude and no help in getting you set up with your needs. New patients pick up their equipment and that’s it, they are done with you..
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Posted 1 month ago
Wish I read this reviews before I used lincare sooooo unprofessional with such an important medical issue shameful you shouldn’t be in oxygen business !!!
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Posted 1 month ago
My 2 Nurses Justine & Dawn are both very professional & well versed and have always been there to help my my issues concerning my Respiratory Machine. Thank you both
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Posted 1 month ago
Every time I call no one answers. I called after hours and the recording said to wait for someone to answer. I sat on hold for over 30 minutes and the call was never answered. My concentrator is not working and I can't get anyone on the phone to get it fixed. I have been with Lincare for a couple years now and it has always been a bad experience every time I have to work with them. This applies the the Lincare in Springfield Oregon.
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Posted 1 month ago
Worst customer service for handicapped people. Very cold, calculating and lie. Jackie was suppose to call me by noon on Friday and never heard a word. Dealt with Shelley ariginally and was very rude and cold. Got my wheelchair from another company through Medicare in 3 days. Linares customer service is horrible. Would not refer anyone to them.
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Posted 1 month ago
I worked for lincare got hired 3 months ago and got fired today because " they don't need more than 2 drivers". Then why was I hired in the first place? I left a good job because they offered opportunity and good benefits. And instead they screwed me without warning. Lincare only cares about making money. Not its employees or customers
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Posted 1 month ago
I have been with Lincare for over 5 years. After moving over a year ago is when my problems began, but this wasn't the first time I had moved and for some reason this time must have been very challenging for their team. I have not received any new supplies for my machine for 15 months. After the initial delivery to my new address, they started shipping to my old addresses again for a year. I have called 10-12 times over the past 7 months and was told I wasn't allowed to speak to a manager and never received a call. I would highly recommend using another provider.
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Posted 1 month ago
The Salinas crew headed by Gabby and supported by Gerry the technician provided fantastic support. Very understanding and great to work with. Better than other Lincare representatives. Thanks tons to you both.
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Posted 1 month ago
I needed a new CPap machine asap as mine had been contaminated with mold and was already 9 years old. I was scheduled to leave ön a trip in 4 days and needed the new machine to take with me. Susan, at Latham Lincare in NY went over and above board to help me get the necessary prescriptions and paperwork needed to get this new machine. Thank you Susan, and thank you Lincare for really caring!
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Posted 1 month ago
Lincare is a great company, I am so thankful for all that they have done for me. I highly recommend them. 👌
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Posted 1 month ago
That's a given a bad experience every time I order oxygen I never get it on the day I order it I've been trying to get portable option for I don't know how long finally got that approved let's get it in two weeks we'll see about that and the phone lies yeah you can be put on hold and be on hold on on and on nobody ever comes back on it and you hang up call right back somebody so I don't know I'm really disappointed in Lincare the one in Bowling Green I don't know they need to get a whole new management in there only one it works his butt off is the one that delivers the oxygen dating somebody for a while now he was sick the last time he came here but still working and it he didn't get here till about 6:30 the only thing is I don't like waiting all day not knowing when it's going to get here I don't know New Management in Bowling Green would be awesome
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Posted 1 month ago
Lincare is rated 2.2 based on 146 reviews