Little Fields Farm Reviews

Name: Little Fields Farm
Address: Stapleton LaneBarwell, Barwell
Rating: 4.81

4.8 Rating 14,645 Reviews

96 %

of reviewers recommend Little Fields Farm

4.8

Based on 14,645 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01455393000

Email:

sales@littlefieldsfarm.com

Location:

Stapleton LaneBarwell
Barwell
LE9 8JT

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Little Fields Farm 5 star review on 30th July 2023

369

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods were just what I wanted when they arrived but unfortunately comms were delayed due to Covid. As I had paid by Paypal I assume the money was taken anyway but an acknowledgment on order of the delay would have been helpful.”

Helpful Report

Posted 4 years ago

“I received my order in about for weeks , and totally understand the problems at the moment Regards Mr Ashton”

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Posted 4 years ago

“products as advertised delivery on time only neg postage rather pricy”

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Posted 4 years ago

“👉🏻Product quality good, time to receive to long, communications very poor👈”

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Posted 4 years ago

“Order was only partially fulfilled and delivery was quite slow. I received a refund for the unsupplied items, but the carriage costs turned out to be twice the cost of the supplied item. I sent an email commenting adversely about this, which was not responded to.”

Helpful Report

Posted 4 years ago

“Eventually arrived after my email gave a little nudge”

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Posted 4 years ago

“The ordering was easy on the website. Product OK. The long delay in delivery was unfortunate but understandable in the Covid circumstances. What was NOT appreciated was the total lack of response when enquiring about the delay. Telephone had a recorded message saying we aren't able to answer it. I sent three emails seeking advice re delivery. None were acknowledged. Ordered 18 May. Eventually delivered 27 June. Gave you a bad image.”

Helpful Report

Posted 4 years ago

“I ordered something which said it would be dispatched within 15 days. Nearly a month later I emailed as hadn't recieved any dispatch emails or emails about why the delivery was so late. I was told that something I ordered wasn't in stock so they dispatched the items they did have and refunded the other item. I would have preferred if I had been told sooner that there was a problem and asked if I still wanted to go ahead with the order as by that point I didn't actually need them anymore as I had waited so long I'd bought the items elsewhere. Once dispatched the items arrived in a day or two. I've given the benefit of the doubt with 3 stars because of all the issues coronavirus has caused. The product itself (a number of large plastic plant pots) were the size they stated and fair quality for the price paid for them.”

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Posted 4 years ago

“My order was considerably delayed sue to staffing problems associated with lockdown. They answered my enquiry email promptly and courteously. I have now received the goods. I imagine in 'normal' circumstances their service would be OK.”

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Posted 4 years ago

“You should make sure your stock records are correct I waited weeks for delivery of the sprinkler that was supposed to be in stock.”

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Posted 4 years ago

“Overall, happy with my purchase. Product was good value and as described. Delivery could have been quicker (or at least clear on how long), but responded quickly to my enquiry.”

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Posted 4 years ago

“Took longer than anticipated but expected at this particular time”

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Posted 4 years ago

“Very good prices and most items received in reasonable time (about a fortnight), however one item was missing from my order and I have contacted their sales email address and website contact point several times, but yet to receive any response after 12 days.”

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Posted 4 years ago

“Took a while to arrive but that's not an issue but the bottoms of both the coffee and tea caddy were scuffed, I'm not sending back as this line is discontinued and I may not get another one”

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Posted 4 years ago

“Prices were good, ordering was straightforward and delivery time was acceptable under the circumstances. Unfortunately a packet of seeds as part of my order was open, probably intentionally, there was a big loss of seed and it made a mess. Despite due to the Covid situation, patiently trying several attempts to get a response from customer service on this issue, there has been none and I therefore unfortunately have to conclude that in case of a problem, their Customer Service is non existant.”

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Posted 5 years ago

“Delivery took ages due to virus.”

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Posted 5 years ago

“The contact details online is not right cause I tried contacting little fields farm via email provided and it bounced back”

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Posted 5 years ago

“Two 12" plant pot saucers ordered 8/5. Royal Mail e mailed on 18/5 to say they had item. Royal Mail delivered 20/5.”

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Posted 5 years ago

“Whilst my order was very delayed because of COVID, Little Fields Farm were responsive after I reached out and gave me an update on my order. It was a shame that they didn't do as I asked and cancel/refund part my order that was now obsolete (root trainers for runner bean seedlings - I'd had to make do with loo roll centres because of the delay). But given the circumstances, I would probably buy from them again.”

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Posted 5 years ago

“The goods I ordered arrived in a good condition, in recyclable packaging which was excellent. The order was slow to arrive and even took longer than expected after I had received dispatch email”

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Posted 5 years ago

Little Fields Farm is rated 4.8 based on 14,645 reviews