loveholidays.com Reviews

Name: loveholidays.com
Rating: 3.88

3.9 Rating 10,185 Reviews

73 %

of reviewers recommend loveholidays.com

Company Reviews

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Metrics

3.9

Based on 10,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult

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loveholidays.com 5 star review on 15th June 2026

Adam C

Claire

Alexandru Bira

Hanna

Anonymous

247

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were a big group majority were vegetarian and we informed Love Holidays plus the hotel and no one had the decency to communicate with the different restaurants. Plus a few of the restaurants don't open until June through to September we were not informed about this as well”

Helpful Report

Posted 3 weeks ago

“Clicked wrongly - excellent holiday.”

Helpful Report

Posted 3 weeks ago

“NO TAXI AT AIRPORT AS BOOKED 45 KILOMETERS FROM PALERMOS COST OF TAXI 178 EUROS DAILY 90 STEEP STEPS TO RESTAURANT.WHY ADVERTISE THE HOTEL AS PALERMOS WHY EXPECT 73 YEAR OLD MAN TO CLIMP STEEP STEPS.COMPLETLY PUT OFF TRAVELING AGAIN WORST HOLIDAY EVER R CLEAVER”

Helpful Report

Posted 3 weeks ago

“The hotel was terrible, the room had no A/C the carpets had a lot of stains, dirt and dust covered the edges of the balcony door and the shower had black mold.”

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Posted 3 weeks ago

“Pick up and drop off should be much easier and to the actual hotel your stay at it would be nice if the hotel was finished refurbishment and there wasn't drilling and hammering also me including some other folk cut there feet in pool so in general not the best”

Helpful Report

Posted 3 weeks ago

“Cancel holiday 7 days before departure.”

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Posted 3 weeks ago

“Transfer was a nightmare hotel was ok but essential things like toilet roll and clean sheets in 10 days would be good”

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Posted 3 weeks ago

“I could nor travel due a medical emergency. No compassion from the company. All you care for us the money I paid in full”

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Posted 3 weeks ago

“Hotel sent us to another hotel.”

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Posted 3 weeks ago

“Your company continues to let customers down. I have booked a total of 3 package deals with yourselves and they have all been disappointing. The selection of hotels, distance or even stars of the hotels requires scrutiny. Your company needs to be reviewed externally, you do not safeguard your customers, once you get ur money it seems like it becomes hands off”

Helpful Report

Posted 3 weeks ago

Helpful Report

Posted 3 weeks ago

“Hotel was awful the food was awfull the hotel staff were rude also had a power cut got stuck in a lift half of the time we had to walk the stairs with the kids and a buggy as the lifts didn't work would never return again”

Helpful Report

Posted 3 weeks ago

“Be very careful with this company, the main picture of the apartment is nothing like the one we got and we would not being using them ever again.”

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Posted 3 weeks ago

“The hotel was awful cockroaches bad service did not want to help totally unacceptable. Service if you got some cleaner coming in at 5 o’clock in the afternoon, not very good.”

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Posted 3 weeks ago

“The breakfast was horrible the accommodation getting get no help they told it to take two minutes and it took me over an hour to find where I would need to go then I went to the hotel they told me to go to another hotel wow that took me a long time to find it one happy at all they changed my time on my flights that made I didn't get my full payment and my four days sleep and my breakfast the breakfast was absolutely polling not again”

Helpful Report

Posted 3 weeks ago

“Booked a holiday with love holidays. Return flight got cancelled. Still stranded at location with absolutely no help from love holidays to get home. Apparently their flight team are not responding to the customer service desk requests for help for us and there’s nothing more that they can do but we were offered to call back later in the day and see if the flight team had responded. Given that it took an hour to get through on their emergency support telephone number in the first place and I didn’t get any “emergency support” other than a verbal suggestion (with no written confirmation they would actually reimburse) I book alternative flights at my expense and then claim it back I shall not be calling them back nor booking with them ever again. Shame really as previous holidays with this company have been ok. If nothing goes wrong on your holiday it’s an ok company to use to book travel. If something goes wrong, good luck as you are clearly on your own. Still stuck at holiday destination. Airline have offered us a flight home but it’s three days after our holiday should have ended which has caused inconvenience, stress and expense.”

Helpful Report

Posted 3 weeks ago

“Only the bungalows Awful not fit for purpose The smell of marajoarna was awful we couldn't sleep. Not attempt to move us We paid again and moved apartments on the Friday”

Helpful Report

Posted 3 weeks ago

“Didn't have a problem with love holidays it was the accommodation and the grounds”

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Posted 3 weeks ago

“Took our booking online for a two day trip, then called two days before the trip, saying they had over sold seats on the plane, so gave us an option of travelling 6 hours later(on a two day trip, so we basically lost a day) at an extra cost to us or we could just cancel!!”

Helpful Report

Posted 3 weeks ago

“Not helpful with our transfer from hotel to the resort, staff were rude at the hotel and were ignorant.”

Helpful Report

Posted 3 weeks ago

loveholidays.com is rated 3.9 based on 10,185 reviews