Lowes Reviews

"Received a promotion in the app for free same-day delivery, but the order was placed without the promo. Called customer service, spoke with a rude and unhelpful agent who wasted 45 mins of my time before transferring me to his equally rude and unprofessional supervisor. I had a legit promo offer and both guys implied I was somehow being dishonest. I explained in detail what happened and told them I had screenshots as proof and would happily share with them, but they said I should try taking the screenshots to my local store to see if maybe they could do something to help. I was patient and respectful the entire time despite how I was treated, and the supervisor still hung up on me when I was mid-sentence. What kind of a call center supervisor hangs up on a calm, respectful customer after they've been on hold for more than 30 minutes? Maybe if I was being belligerent or abusive but I was simply stating my position and I guess he couldn't handle it. I've been a loyal Lowes customer for almost 20 years but after this experience I will never shop there again."

"The journey that commenced as a hopeful investment opportunity took a sharp turn towards devastation, resulting in a loss of $97,100. Discovering that I had fallen victim to a scam left me grappling with a mix of emotions - embarrassment, anger, and a sense of uncertainty regarding my next course of action. Amidst my quest for a remedy, I stumbled upon RANGEPRO.ORG, a company that initially gave me pause. Their professionalism, however, shone through brightly. Right from the start, their team treated me respectfully, articulated the recovery process in a transparent manner, and steered clear of making any grandiose pledges. \r\nTheir consistent communication and efforts to keep me informed throughout the process were a reassuring presence. To my pleasant surprise, their endeavors bore fruit by successfully recovering a sizable portion of the funds I had previously deemed lost forever."

"Clearly advertised free shipping on Mulch orders over $45. Would not honor and customer service was a complete joke. Any materials needed flipping houses are going across the street to Home Depot"

"I ordered 4 bar chairs, two of the chair came in perfect condition. The other two came in a box that looked like someone kicked it down the road. The box was ripped, dirty, and half of the top of the box was missing. I could reach in and touch the pieces! Not okay!"

"I ordered 4 bar chairs, two of the chair came in perfect condition. The other two came in a box that looked like someone kicked it down the road. The box was ripped, dirty, and half of the top of the box was missing. I could reach in and touch the pieces! Not okay!"

"I ordered 4 bar chairs, two of the chair came in perfect condition. The other two came in a box that looked like someone kicked it down the road. The box was ripped, dirty, and half of the top of the box was missing. I could reach in and touch the pieces! Not okay!"

"My husband, who was 79 at the time, fell in the garden center of Lowes in Titusville, Fl. He fell flat on his face, splitting his nose and requiring 5 stitches. He broke his dentures and bruised his knees and ankle. Nothing life threatening. He was taken to the hospital be ambulance. We were given a claim # to get compensation. We were only looking to get compensation for his teeth, the hospital co-pay and the ambulance charges. After a year of trying to deal with the company that handles Lowes claims, we were notified the case had been closed. My husband did not receive one penny of compensation. We contacted a personal injury attorney but too much time had passed. So basically we were screwed. My advice to anyone who has an injury at Lowes, contact a personal injury attorney IMMEDIATELY!!! Do NOT expect Lowes to take care of it. They will not! Just an FYI!"