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LOZURI Inc Reviews

4.7 Rating 620 Reviews
93 %
of reviewers recommend LOZURI Inc
4.7
Based on 620 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read LOZURI Inc Reviews

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Complimentary express shipping on all orders, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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Wonderful service!
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Posted 1 year ago
So pleased with my order, I love my new bag!! I had been eyeing it for quite some time, order came quickly and Lozuri kept me updated every step of the way. Will definitely be ordering again!!!
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Posted 1 year ago
I bought a beautiful Balenciaga bag! It came within 10 days. It's exactly what I ordered! Love it!!
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Posted 1 year ago
Lozuri sent me a defective Chloe bag. They would not allow me to return the bag - for either an exchange or a refund - because the paper tag was removed. The defect was a stuck draw string cord and I didn't notice it initially. I won't purchase any items from this company again; it's not worth the risk of getting a defective product that you are unable to return.
Helpful Report
Posted 1 year ago
Hi Claire, Thank you for taking the time to write a review. We apologize for the inconvenience and frustration you experienced with your recent purchase. At Lozuri, we strive to ensure that all our products meet the highest quality standards, and we regret that this was not your experience. The Chloe bag you received was thoroughly inspected and passed all functionality tests before it was shipped. We understand your concern regarding the stuck drawstring cord, and we are sorry for any trouble this has caused you. Our return policy requires that items must have their security tags attached for a return or exchange. This policy helps us ensure the integrity and authenticity of our products. Unfortunately, since the security tag was removed from your bag, we were unable to process your return. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or need assistance, please feel free to contact our client service team directly. With love, LOZURI
Posted 1 year ago
Quality of products are excellent and service reliable.
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Posted 1 year ago
I would definitely shop with you guys again. I also told a few friends about.
LOZURI Inc 5 star review on 26th May 2024
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Posted 1 year ago
Bag was beautiful 🤩
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Posted 1 year ago
My handbag is beautiful and authentic!! I am an avid Gucci collector and did a side-by-side comparison. I am excited about my second purchase with Lozuri!!
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Posted 1 year ago
This was my first purchase. The order came very fast. Great customer service!
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Posted 1 year ago
Very satisfied with Lozuri service!!
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Posted 1 year ago
Great fashion resource, fast shipping! My Loewe bag was packed beautifully, competitive pricing. Will definitely shop again!
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Posted 1 year ago
My Versace shoes arrived earlier than expected and are gorgeous! Very satisfied
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Posted 1 year ago
I am a long time member of another popular online boutique shop. I had to order from LOZURI because the Fendi bag I wanted was unavailable except this place. I was not expecting much in the beginning and was even doubtful about this place being ready to return if anything comes up, but after receiving the bag I was pleasantly surprised. Not only the price was cheaper but the ordering process was very user-friendly, and my bag arrived on time without an issue. I am very glad to find LOZURI, and will definitely use it again in the future.
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Posted 1 year ago
So easy to shop good customer service. I got a hard to find authentic bag!
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Posted 1 year ago
This was my first purchase with LOZURI Inc. it was an easy and efficient process . The bag arrived quickly and in excellent condition. I did have reservations at first with the authenticity of the bag however, everything seems to be legit and I am please with the outcome. I would purchase from LOZURI Inc again.
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Posted 1 year ago
Item received quickly and in perfect condition. Excellent prices.
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Posted 1 year ago
Very good service, and the delivery was faster than expected. Very happy with the bag received. My daughter loved it.
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Posted 1 year ago
Fast shipping and good prices
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Posted 1 year ago
The Staff at LOZURI has been exceptional, both in answering all of my questions and concerns about their inventory, and assisting me in placing my order. They are very gracious in their dealings with their Clients. Everyone I communicated with was kind and patient and ready to assist. Good company !
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Posted 1 year ago
Unit arrived nicely packaged within the timeframe quoted. Lozuri had good tracking information during the order fulfillment process.My purse is beautiful and has no flaws. It came with the warranty card and included accessories. Price was awesome too. Very happy and would totally shop here again
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Posted 1 year ago
LOZURI Inc is rated 4.7 based on 620 reviews