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LOZURI Inc Reviews

4.7 Rating 620 Reviews
93 %
of reviewers recommend LOZURI Inc
4.7
Based on 620 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read LOZURI Inc Reviews

About LOZURI Inc:

Shop top designer fashion from Fendi, Saint Laurent, Valentino, Gucci and more. Unparalleled selection and hundreds of rare finds. 7-day returns, Complimentary express shipping on all orders, and AMAZING client services!

Visit Website

Phone:

8889299969

Email:

clientservices@lozuri.com

Location:

55 Enterprise Dr, Windham,
55 Enterprise Dr, Windham
New Hampshire
03087

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Excellent customer service! Good prices on quality products. Love my ETRO Handbag. Will buy again.
Helpful Report
Posted 1 year ago
There is no receipt or any kind of paper in the box. The shipping is so fast but the item seems to be cautiously packed... And the item is not a great conditioin.
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Posted 1 year ago
Hello, Thank you for sharing your feedback with us. We're glad to hear that your item was delivered quickly and that you noticed our careful packaging. Regarding the receipt, we currently send all order documentation via email to ensure a secure and environmentally friendly transaction. Please check your inbox, including the spam folder, for this information. We are concerned to hear about your experience regarding the item's condition, as all our products are brand new, include tags and original packaging when available, and pass a thorough quality assurance process before shipping. We haven't received prior communication from you about this issue, but we're eager to resolve it. Please contact our client services team at your earliest convenience so we can assist you further. We value your satisfaction and are here to help! With love, LOZURI
Posted 1 year ago
Great service! Got exactly what I ordered at a great price and shipping to Hawaii was fast. I highly reccommend Lozuri and will be ordering more.
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Posted 1 year ago
The bag came in great condition. I was very skeptical, because I’ve never shopped with them before so I compared it to a bag that my wife already had. It’s authentic and I’m glad I found this site. I will buy more in the future.
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Posted 1 year ago
Perfect shoes, fast delivery
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Posted 1 year ago
Trusted and Excellent product and unbeatable price!
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Posted 1 year ago
I love the fast shipping I will be ordering again thank you so much
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Posted 1 year ago
Ordered a Laboutin purse and initially a Jimmy Choo wallet. First issue was that my order was canceled because it flagged due to cost. No one notified me and I thought my gift was enroute to recipient. As it turns out, also could not ship gift direct to recipient. Had to have same name as purchaser. Then wallet was not available. Twice. Finally settled on Burberry. Took over two months to straighten out. The items are real but the hoops to jump through made this experience not very pleasant so probably would not order from here again. Staff was very kind. Hopefully they will work these glitches out for the future.
Helpful Report
Posted 1 year ago
Hey Colleen, Thank you so much for taking the time to share your experience with us. We sincerely apologize for the difficulties you encountered with your order, including the cancellation and the issues with direct shipping and product availability. We strive to provide a seamless shopping experience and we understand that we fell short in this instance. Our fulfillment and returns process is an area where we are actively making improvements to prevent these sorts of mishaps. We appreciate your acknowledgment of our team's efforts to communicate and resolve these issues. Our client services had a great time speaking with you. Thank you for your patience and understanding. We hope that, with the improvements we are making, you might consider giving us another opportunity to meet your expectations in the near future. With love, LOZURI
Posted 1 year ago
My husband love his snicker, and he is purchasing another pair. Service was good and fast.
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Posted 1 year ago
This is my second purchase from Lozuri, and this was even better than the first! After coming across this bag in an actual Burberry store for over $3,000, I jumped onto the Lozuri site and found the same bag for 170% less!!! It arrived in less than a week, safetly wrapped in it's bag with all paperwork. Also included a sweet note from the staff - I couldn't be more pleased! Thank you Lozuri!
LOZURI Inc 5 star review on 21st April 2024 LOZURI Inc 5 star review on 21st April 2024
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Posted 1 year ago
Amazing experience got the delivery on time! Real brand new authentic jacquemus bag !
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Posted 1 year ago
Good prices and selection. Quick delivery
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Posted 1 year ago
Bought three bags from Lozuri and they never disappoint. Loved all my purchases! They price matched my orders and also kindly accommodated my request to swap colors for one of my orders.
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Posted 1 year ago
I got the product. It is beautiful as mentioned. I will buy again.
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Posted 1 year ago
This site is great! Not only are they the real deal but shipping is fast and the communication is top tier. I’ve made two wonderful purchases so far and will continue to use them!
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Posted 1 year ago
Trusted website! Definitely will buy again.
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Posted 1 year ago
Bought my 2nd bag- can't wait!
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Posted 1 year ago
Love the handbag. Packaged nicely and delivery was fast. Would definitely order all my designer at lozuri. Thank you!
LOZURI Inc 5 star review on 13th April 2024
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Posted 1 year ago
Love the item I purchased, I arrived as expected
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Posted 1 year ago
I absolutely love my beautiful glassy valentino shoes with an amazing price!
LOZURI Inc 5 star review on 12th April 2024
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Posted 1 year ago
LOZURI Inc is rated 4.7 based on 620 reviews