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Lumadent Reviews

4.0 Rating 377 Reviews

73 %

of reviewers recommend Lumadent

Company Reviews

Product Reviews

4.0

Based on 377 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

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Lumadent 5 star review on 2nd June 2021

Lumadent 5 star review on 29th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am not very pleased with my purchase. While the product itself is fine, it came with no case nor did I have the option to buy one. It should be standard to have something that expensive and delicate come with a case.”

Posted 2 years ago

“i love lumadent products but their customer service leaves much to be desired.”

Posted 2 years ago

“Lumadent light is not bright enough, and keeps flickering. Constantly need to adjust wire and on/off button and positioning on glasses. Called a few times, put on hold, filled out a form but got no response.”

Posted 2 years ago

“I purchased a face shield that flips up and the very first day I wore it the part that flips up kept falling down. I tightened up the PLASTIC screws that wouldn’t move. I was told I could not return it so buyer beware, it is poor quality and to much money.”

Posted 2 years ago

“So far I am enjoying my glasses and light. I have worked 2 weeks and have not had to change my battery. I only wish a case would have come with.”

Posted 2 years ago

“Costumer Service has always been good. I’ve tried using other light brands but always come back to lumadent.”

Posted 2 years ago

“I've used Designs lights for well over a decade. When I found out my most recent battery replacement was going to be $700 I decided to try something else. Luma Dent has better customer service and a comparable light for a much better value.”

Posted 2 years ago

“I have purchased their wired light four years ago and just now had an issue. The service warranty team member Michelle Brown made my experience in ordering a replacement part so easy! She was quick at assisting and helpful. I’m glad this product lasts so long after daily use!”

Posted 2 years ago

“Light is good but newer versions of cords are horrible”

Posted 2 years ago

“I love lumadent! But i recently purchased a wireless light which i do love the concept of. But there are 2 batteries and i have to switch them out daily. Sometimes 2 x a day. And in the end of the cycle the light goes so dim i cannot see anything. Lumadent…. Whats hsppening here?”

Posted 2 years ago

“Phenomenal light that I have to charge once every two weeks. I charge it weekly just in case but it's so nice but having to worry about charge or power output on the light and having everything be so consistent and strong.”

Posted 2 years ago

“I recently purchased the Lumadent headlight attachment for my surgical loupes. I mistakenly provided the incorrect type of loupes. After discovering this, I contacted Lumadent through their website. The technical representative, Michelle Brown, contacted me within 24 hrs, and resolved the issue right away. The company’s attention to customer service was exceptional and I hope to have the opportunity to let others know how happy I was with my experience. And btw, the headlight is bright, perfect for the office or OR setting! Excellent product.”

Posted 2 years ago

“Still did not receive my product which I ordered over 3 weeks ago. Paid more for shipping than the product. Very disappointed with the shipping process so far☹️”

Posted 2 years ago

“Second light from Lumadent. Last one lasted over 10 years. Trying wireless this time. Highly recommend.”

Posted 2 years ago

“Fast service”

Posted 2 years ago

“Excellent customer service ,I have a great experience here”

Posted 2 years ago

“I bought a loupe light and 3 batteries from Lumadent a really long time ago. 14 years ago to be exact. A few weeks ago they started to act up (it happens every few years - the switches wear out and need to be replaced). It would have been easy for Lumadent to make the repair process a pain in the butt - it usually is when shipping to Canada. Instead, my rep Michelle went above and beyond for me, not just exceeding my expectations but blowing them out of the water. I know I'm not the only one out there who really trusts Lumadent. You know you will be taken care of. The company makes great products, but more importantly they stand behind them - even 14 years later.”

Posted 2 years ago

“So thankful for Lumadent. I can wear my loupes with parts bought from Lumadent. Very affordable.”

Posted 2 years ago

“I don't get the one yet. It is too slow!”

Posted 2 years ago

“Used them for a whole day and they worked amazing! Not as bright as my corded version but this one will for sure last longer as there are no cords to break. Very light and the size of the light is good. Have an overhead light on and these and it’s all good. Very happy with my purchase. Shipping to Canada did take over three weeks which was the only downside.”

Posted 2 years ago

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Lumadent is rated 4.0 based on 377 reviews