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Lumadent Reviews

4.0 Rating 376 Reviews

73 %

of reviewers recommend Lumadent

Company Reviews

Product Reviews

4.0

Based on 376 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

About Lumadent:

LumaDent manufactures and sells custom-made Loupes and award-winning LED Headlight Packages for Dentists, Surgeons, Hygienists and Students. Be sure to check out our revolutionary ErgoPrism® Loupes that will allow you to practice with perfect posture!

Visit Website

Phone:

7758294488

Email:

info@lumadent.com

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Lumadent 5 star review on 2nd June 2021

Lumadent 5 star review on 29th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great light”

Posted 2 years ago

“I am happy with my battery and my old one lasted for almost 4 years. I am however disappointed with the quality of the cord that attaches to the head lamp. My o ring on my cord broke off into my head lamp causing my head lamp to not be able to turn on. I got the o ring out and put a new cord on my loupes and the o ring on the new cord broke in less than a day.”

Posted 2 years ago

“Great Products!!! Very quick shipping!!! Awesome service!!!”

Posted 2 years ago

“Great prompt customer service!”

Posted 2 years ago

“Had the traditional battery pack and decided to try the magnetic. Love it! Battery life exceeding expectations. One thing to be aware of is that the light brightness is not adjustable like it was on the traditional. Hasn't been a factor for me. Enjoy your new Lumadent!”

Posted 2 years ago

“Great light and excellent customer service. Had an issue with the composite filter and they immediately sent me a new one! My staff love them too!”

Posted 2 years ago

“Love the products and the devices and the service is always fast”

Posted 2 years ago

“Great light. I recently got the cordless battery and the holder to use it on face-shield. It’s great. Love it!!”

Posted 2 years ago

“Love my new loupes and light. They sent them all the way to New Zealand in less than 10 working days. it was such a cost- saving buying them directly from Lumadent.”

Posted 2 years ago

“great customer service; so happy to talk to Josie and guide me to buy...DR Seyfried”

Posted 2 years ago

“Good. Quick service. But unfortunately the adaptor was not a good fit”

Posted 2 years ago

“Affordable. High quality. Fast delivery. Lumadent is the light to buy!”

Posted 2 years ago

“I didn’t receive it yet!!!!! This USPS courier is the worst ever. They don’t receive mails!!!! How come you send me a review and I didn’t receive the product yet!!!!”

Posted 2 years ago

“Excellent products! Reasonably priced!”

Posted 2 years ago

“I love the light that I received from lumadent. However, I was disappointed in how expensive the shipping was when buying a $500+ item. $20+ for shipping when it was placed in an "if it fits it ships" USPS mailing package. I would normally expect at least 2 day UPS shipping if paying that amount for shipping for an expensive item. I was also able to order the rose gold on the website and then was told it wasn't available. After I messaged back, they magically found one for my order.”

Posted 2 years ago

“For someone who previously purchased Orascoptic loupes, I must say Lumadent Ergoprism loupes are definitely up to par with the quality of the product and clarity of the telescope. I was thoroughly impressed by the loupe's ability to help me maintain proper ergonomics. I was also a bit skeptical about measuring myself remotely, but my loupes had no issues when they came in. Unfortunately, I could not adjust properly to the wider field of vision on the Ergoprism. Luckily the customer service agents were always available to accommodate my issues. I'd definitely recommend Ergoprism Lumdadent loupes to any clinician looking to practice with perfect ergonomics.”

Posted 2 years ago

“I ordered a new battery, which came with a new cord that attached to my light. I don't love the switch on the cord, it's way too sensitive and the slightest bump turns it off or on. I prefer my old switch on the battery pack.”

Posted 2 years ago

“I have never waited so long for a package, especially considering the estimated delivery time posted on your site. I feel like its been shipped from Jupiter, with a stop on Mars just to make sure i cant use my light for another week…”

Posted 2 years ago

“After paying $100 for a replacement LED module, the company could have done the work to switch out old part for new part while in possession of my LED, instead of sending me back my light with new module and instructions on how to DIY.”

Posted 2 years ago

“Service is good. The glasses clip is very pricey, and the design of the clip is very poor, hard to use”

Posted 2 years ago

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Lumadent is rated 4.0 based on 376 reviews