LUSH Cosmetics Reviews

Name: LUSH Cosmetics
Rating: 2.49

2.5 Rating 349 Reviews

36 %

of reviewers recommend LUSH Cosmetics

Company Reviews

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Metrics

2.5

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5

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LUSH Cosmetics 1 star review on 17th May 2025

Erica Gray Tilly And Jasmine

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Repulsive and antisemitic service!!!”

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Posted 2 years ago

“Don't buy from them!”

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Posted 2 years ago

“Boycott Israel? No!”

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Posted 2 years ago

“They should stick to cosmetics”

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Posted 2 years ago

“No service”

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Posted 2 years ago

“Repulsive and anti-Semitic service You can already see the racism at the entrance to the stores by the signage and those who miss it will enter and experience repulsive service”

LUSH Cosmetics 1 star review on 11th October 2023

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Posted 2 years ago

“went into store, no helped me. staff was on phone refused to assist and they were rude.... never coming back”

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Posted 2 years ago

“An anti-Semitic society that calls for the destruction of Israel DONT BUY FROM THEM”

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Posted 2 years ago

“Received as a gift, but Did not like their product. Looks good, But it is about the quality.”

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Posted 2 years ago

“Typical racist white Australians. Plus, bad service. Third world quality products. avoid this poor place. 🤮”

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Posted 2 years ago

“Don’t buy anything from them! They are animals!”

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Posted 2 years ago

“DO NOT BUY FROM THEM!!!! NOT WORTH IT”

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Posted 2 years ago

“They are telling people to boycott Israel. I’d rather boycott them.”

LUSH Cosmetics 1 star review on 10th October 2023

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Posted 2 years ago

“Do not buy from a company that promotes antisemitism and genocide.”

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Posted 2 years ago

“This organization supports terrorists and is antisemitic. Never again!”

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Posted 2 years ago

“UTTER GARBAGE”

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Posted 2 years ago

“This review is meant to be a big thank you to the lovely Matt and his kindness 😍”

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Posted 2 years ago

“Browsing Lush on Paddington Station, I was asked if I wanted help and a shampoo bar Angel, was suggested that I had never used before. It transformed my hair from dull and frizzy to soft silky and healthy looking in less than a week. So amazed, thank you.”

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Posted 2 years ago

“Love the products found great gifts Meet an awesome store associate Naszin who was very helpful in assisting me with finding the right massage bar. he was very pleasant and very knowledgeable about products and store. Also his accent was a plus ❤️”

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Posted 2 years ago

“Sophia at Queen St . W was a absolute pleasure. Very helpful with great customer service!!!”

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Posted 2 years ago

LUSH Cosmetics is rated 2.5 based on 349 reviews