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LUSH Cosmetics Reviews
2.5
Rating
366
Reviews
37
%
of reviewers recommend
LUSH Cosmetics
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"Extremely Disappointing Experience \u2014 Misleading and Underweight Product\r\n\r\nI have been a loyal customer of Lush for 17 years, but after my recent visit to the Henry Street, Dublin store, I\u2019m thoroughly disappointed and appalled by the way I was treated.\r\n\r\nI purchased a 100g bar of soap for \u20ac11.16, only to discover when I got home that the soap weighed only 87g \u2014 a 13% shortfall. Not only was the product underweight, but it also didn\u2019t have the required weight label that\u2019s typically affixed to products sold by weight. This is a clear violation of EU trading standards, and when I reached out to customer service, I was met with nothing but dismissive and unhelpful responses.\r\n\r\nAfter explaining the issue, the representative brushed it off, claiming consumer scales can\u2019t be relied upon, and then proceeded to stop responding altogether.\r\n\r\nThis is outrageous \u2014 it\u2019s not just a minor error; it\u2019s a breach of consumer rights. Lush is clearly no longer taking accountability for its products, and as a longtime customer, it\u2019s extremely disappointing to see how much the brand has changed for the worse.\r\n\r\nI\u2019ve reported this to the CCPC, and I will be taking further action. I will not let this slip.\r\n\r\nBe cautious when shopping here \u2014 if you value fairness and honesty, this store no longer upholds those principles."
Anonymous
"I love my LUSH Cosmetics, they are very pleasant. I got the whole EID collection as a gift from my mom, and I am enjoying it already. The Salam soap bottle is very simplistic yet beautiful and timeless, and it smells like berries. The Noor chapstick is very soothing and nice. The Basma body scrub I am sure will be a favorite of mine, and the Lailah soap is absolutely stunning. I am very grateful. I also love the packaging everything came in, from the bottles, to the wrapping paper. P.S. the biodegradable packaging peanuts are very cool. Thank you, LUSH."
Noor Lailah
"This was my daughters legs after getting in the bath with a bathbomb! It immediately started itching and she has been like this for 3 days! Even on Benadryl\u2026 now I have spent $300 on urgent care visits and will NEVER use lush products again! Not that natural after all."
Anonymous
"The Lush employees saw this group walking by holding Israeli flags and immediately ran out of the store to yell and scream at them. They were disgusting."
Galina
"Me and my girls have a lovely visit we are joined our time in there with Sharvaree my girl's got Pampers and their loved every moment of it even another staff was pampering my arm and the smells are amazing in their hallways we have got free samples of face creams and for teeth I really enjoyed it because I see my girls smiling every second they were there and getting pampered also myself we are so many questions and they gave us the answers lovely staff and gave me so many ideas for my friends birthday and Christmas thank you so much for lovely hour and a half in there \ud83d\ude18\ud83d\ude18\ud83d\ude18 \ud83e\uddfc\ud83e\udee7"
Erica Gray Tilly And Jasmine
"Me and my girls have a lovely visit we are joined our time in there with Sharvaree my girl's got Pampers and their loved every moment of it even another staff was pampering my arm and the smells are amazing in their hallways we have got free samples of face creams and for teeth I really enjoyed it because I see my girls smiling every second they were there and getting pampered also myself we are so many questions and they gave us the answers lovely staff and gave me so many ideas for my friends birthday and Christmas thank you so much for lovely hour and a half in there \ud83d\ude18\ud83d\ude18\ud83d\ude18 \ud83e\uddfc\ud83e\udee7"
Erica Gray Tilly And Jasmine
"Me and my girls have a lovely visit we are joined our time in there with Sharvaree my girl's got Pampers and their loved every moment of it even another staff was pampering my arm and the smells are amazing in their hallways we have got free samples of face creams and for teeth I really enjoyed it because I see my girls smiling every second they were there and getting pampered also myself we are so many questions and they gave us the answers lovely staff and gave me so many ideas for my friends birthday and Christmas thank you so much for lovely hour and a half in there \ud83d\ude18\ud83d\ude18\ud83d\ude18 \ud83e\uddfc\ud83e\udee7"
Erica Gray Tilly And Jasmine
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01/01/2019
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Anonymous
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“
The worst place to spend your money and time
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Posted 3 years ago
LeaBitone
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“
An anti-Semitic society, how can we sleep peacefully after what they did in Israel, it was a pogrom, women, children we were massacred
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Posted 3 years ago
Anonymous
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“
complete garbage
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Posted 3 years ago
Enjoy
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“
There are murderers and there are their financiers. You Irish hamsniks have disappointed me!!!! Hope you meet your friends in hell.
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Posted 3 years ago
Anonymous
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“
NAZIS!! Do NOT buy from them! They support TERRORISM
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Posted 3 years ago
Anonymous
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“
Antisemitic, u support, terrorist organization :
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Posted 3 years ago
Anonymous
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supports terrorism and antisemitic
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Posted 3 years ago
Anonymous
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“
They support killing Israelis
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Posted 3 years ago
Anonymous
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“
Terrorist shop
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Posted 3 years ago
Anonymous
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“
Absolutely Horrible .
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Posted 3 years ago
Anonymous
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“
Your anti-Semitic sign brought me back to the time of the Holocaust shame on you I threw all of the products I bought away
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Posted 3 years ago
Noa
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“
Bad service and products, and beyond that, they are antisemitic who support terrorist organization and want to boycott Israel! be ashamed.
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Posted 3 years ago
Anonymous
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“
Just showed their real faces. NATIZ!!
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Posted 3 years ago
Anonymous
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“
Disgusting company!!! Super low quality products. Never shop there. They support mass murder of babies and innocent people.
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Posted 3 years ago
StandIsrael
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“
Got to the hospital because their products Do not buy!!!!!!!!
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Posted 3 years ago
Anonymous
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“
Bad quality, ruined my hair. Don't buy
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Posted 3 years ago
Gili
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“
boycott Israel? Stfu
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Posted 3 years ago
Anonymous
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“
Ew wtf is that sing we love israel forever 馃嚠馃嚤馃嚠馃嚤馃嚠馃嚤馃嚠馃嚤馃嚠馃嚤馃尭鉁岋笍鉂わ笍
”
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Posted 3 years ago
Anonymous
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“
讗谞讟讬砖诪讬诐 讗诪谉 讛讞讘专讛 转转诪讜讟转
”
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Posted 3 years ago
Anonymous
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“
Antisemitic company with a sign to boycot Israel after hanas massacring innocents. Felt unsafe while I was in store. It gave the same energy is pre-world-war-|| Germany.
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Posted 3 years ago
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LUSH Cosmetics
is rated
2.5
based on
366
reviews
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