LUSH Cosmetics Reviews

Name: LUSH Cosmetics
Rating: 2.24

2.2 Rating 255 Reviews

30 %

of reviewers recommend LUSH Cosmetics

Company Reviews

Questions

Metrics

2.2

Based on 255 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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LUSH Cosmetics 5 star review on 15th April 2024

Ms.Moxy

LUSH Cosmetics 5 star review on 15th March 2024

Laura Wigglesworth

LUSH Cosmetics 1 star review on 29th October 2023

Anonymous

LUSH Cosmetics 1 star review on 11th October 2023

Anonymous

Anonymous // 01/01/2019

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“They justified murder of Jewish babies”

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Posted 6 months ago

“Will never spend a dollar here. Use to spend thousands.”

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Posted 6 months ago

“I used to like them but I bought their skin shangrila pot, smelled a bit funny and they assured me it was fine. When I tried it at home my skin got a bacterial infection. Face got a rash and bumps like I've never seen! How is that even possible? Then I spoke to the sales person after being treated by the doc, and she quietly admitted that they swap around old pots and relabel so that the expiry date changes. She was quitting too and didn't want to deal with the shop. Sorry Lush, I thought you'd be better.”

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Posted 6 months ago

“Can’t rely on the safety of a company with unhealthy beliefs! Spend your money on peace and tranquillity!”

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Posted 6 months ago

“Too sticky and stinky.”

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Posted 6 months ago

“Unfortunately I bought from them once and that too was too much. bad service!”

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Posted 6 months ago

“Their products are dangerous and unhealthy as is their beliefs!!!! RUN DO NOT WALK AWAY FROM THIS COMPANY!!!!!”

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Posted 6 months ago

“Boycott Lush!”

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Posted 6 months ago

“🤮 lush cosmetics”

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Posted 6 months ago

“disgusting product and people”

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Posted 6 months ago

“antisemitic”

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Posted 6 months ago

“They’re bringing back the holocaust for the Jews putting up signs that they boycott Israel and is a total shame”

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Posted 6 months ago

“Antisemitic company that supports terrorist organizations! boycott Lush immediately!!”

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Posted 6 months ago

“I can no longer shop here.”

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Posted 6 months ago

“#boycottlush”

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Posted 6 months ago

“A sign that said “Boycott Israel” was at one of your stores and it’s not only antisemitic it’s basically doing what the n*zis had done they hang up signs like this. And also Israel is under attack and people are being m*rderd & this is what you do put up signs against a country that has innocent people being m@ssacred. Just shame on you.”