Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

LUSH Cosmetics Reviews

2.2 Rating 254 Reviews

30 %

of reviewers recommend LUSH Cosmetics

Company Reviews

2.2

Based on 254 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.2 out of 5

Read LUSH Cosmetics Reviews

Write Your review

Tell us how LUSH Cosmetics made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

LUSH Cosmetics 5 star review on 15th April 2024

LUSH Cosmetics 5 star review on 15th April 2024

LUSH Cosmetics 5 star review on 15th April 2024

LUSH Cosmetics 5 star review on 15th April 2024

LUSH Cosmetics 5 star review on 15th March 2024

Laura Wigglesworth

LUSH Cosmetics 1 star review on 29th October 2023

LUSH Cosmetics 1 star review on 11th October 2023

28

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered from their about a month and a half ago and the order only came today. Their bath bombs were completly crushed and broken. Also bought their "Lush Cosmetics Karma Kream" and the bottle was broken and everything spilled out.... When I went to the shop they refused to exchange it.”

Posted 6 months ago

“Bad store. Do not go to this store”

Posted 6 months ago

“Bought from the online store 3 times in the past, two times some shower gel bottles leaked. I sent them pictures and they told me to go to a store if I wanted an exchange. Why would I spend time driving when it's not my fault? I suggested I can mail it back for an exchange. It's a gift for a friend I will bring with me on a road trip so now I don't think it's going to be on time. I don't want to shop here again because it's just too much trouble and customer service is always unhelpful.”

Posted 6 months ago

“I order a few their bath bombs and it came a month and a half later. also the bath bombs were broken. do not recomment ordering from there.”

Posted 6 months ago

“I have been to their shops around the world and in every shop I got such terrible customer service.”

Posted 6 months ago

“Worst quality out there. I provided newly bought samples of several items to researchers in our lab and the tests showed clearly they there all contaminated! It’s disgusting! That’s why their leaving such harsh cold sores with their lip products, and their bath bins leaving people with the worst rashes of their lives. Beware!!!”

Posted 6 months ago

“Chip prodacts”

Posted 6 months ago

“Bad products for extreemly high price”

Posted 6 months ago

“many Lush products are chock-full of chemicals that are so bad for ur skin. makes ur skin worse and not better I bought one of their lip bakms and it made my lips soooo dry and numb”

Posted 6 months ago

“The worst products I ever used .”

Posted 6 months ago

“Their lotion gave me a horrible rash! I had to go see a doctor!”

Posted 6 months ago

“They support Arab terror against Israel!”

Posted 6 months ago

“They calling to boycott us!”

Posted 6 months ago

“I bought their LUSH Dream Skin Body Lotion, Bath Bomb & Soap Bodycare a month ago and it never came.... also their rose lollipop lip balm made my lips so dry... do not recommend”

Posted 6 months ago

“Their products STINKS I almost threw up when I walked into the shop. Their products made my skin very red and itchy for a few days. Also terrible customer service, they were so rude!!! Absolutely DO NOT recommend.”

Posted 6 months ago

“theyre n@zis”

Posted 6 months ago

“An awful company”

Posted 6 months ago

“Antisemitic company”

Posted 6 months ago

“Worst products ever and their nazis”

Posted 6 months ago

“They justified murder of Jewish babies”

Posted 6 months ago

«
1
2
...
4
5
6
7
8
»

LUSH Cosmetics is rated 2.2 based on 254 reviews