LUSH Cosmetics Reviews

Name: LUSH Cosmetics
Rating: 2.49

2.5 Rating 349 Reviews

36 %

of reviewers recommend LUSH Cosmetics

Company Reviews

Questions

Metrics

2.5

Based on 349 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5

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LUSH Cosmetics 1 star review on 17th May 2025

Erica Gray Tilly And Jasmine

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Babies got their heads cut off.”

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Posted 2 years ago

“Repulsive and antisemitic service!!!”

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Posted 2 years ago

“Don't buy from them!”

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Posted 2 years ago

“Boycott Israel? No!”

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Posted 2 years ago

“They should stick to cosmetics”

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Posted 2 years ago

“No service”

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Posted 2 years ago

“Repulsive and anti-Semitic service You can already see the racism at the entrance to the stores by the signage and those who miss it will enter and experience repulsive service”

LUSH Cosmetics 1 star review on 11th October 2023

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Posted 2 years ago

“went into store, no helped me. staff was on phone refused to assist and they were rude.... never coming back”

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Posted 2 years ago

“An anti-Semitic society that calls for the destruction of Israel DONT BUY FROM THEM”

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Posted 2 years ago

“Received as a gift, but Did not like their product. Looks good, But it is about the quality.”

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Posted 2 years ago

“Typical racist white Australians. Plus, bad service. Third world quality products. avoid this poor place. 🤮”

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Posted 2 years ago

“Don’t buy anything from them! They are animals!”

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Posted 2 years ago

“DO NOT BUY FROM THEM!!!! NOT WORTH IT”

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Posted 2 years ago

“They are telling people to boycott Israel. I’d rather boycott them.”

LUSH Cosmetics 1 star review on 10th October 2023

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Posted 2 years ago

“Do not buy from a company that promotes antisemitism and genocide.”

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Posted 2 years ago

“This organization supports terrorists and is antisemitic. Never again!”

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Posted 2 years ago

“UTTER GARBAGE”

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Posted 2 years ago

“I ordered several bath bombs and soaps..they were all delivered without being but in different packages. Some of the bombs were purple..so everything I ordered was purple. Very disappointed on whoever boxed this order. I won’t me ordering again.”

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Posted 2 years ago

“I ordered a beautiful floral arrangement with a candle and a cut flower arrangement was delivered. Horrible, Horrible service of cut flowers embarrassing for LUSH. Please don’t waste your time or money there. False advertising.”

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Posted 2 years ago

“Karma Kream. Weird scent. Great for the skin though. Scent is earthy yet weirdly sweet.”

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Posted 2 years ago

LUSH Cosmetics is rated 2.5 based on 349 reviews