LUSH Cosmetics Reviews

Name: LUSH Cosmetics
Rating: 2.25

2.3 Rating 261 Reviews

30 %

of reviewers recommend LUSH Cosmetics

Company Reviews

Questions

Metrics

2.3

Based on 261 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5

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LUSH Cosmetics 5 star review on 15th April 2024

Ms.Moxy

LUSH Cosmetics 5 star review on 15th March 2024

Laura Wigglesworth

LUSH Cosmetics 1 star review on 29th October 2023

Anonymous

LUSH Cosmetics 1 star review on 11th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awful company, awful products and unhelpful staff.”

Helpful Report

Posted 5 years ago

“Disgusted with your campaign”

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Posted 5 years ago

“Deleted reviews on Facebook???ethical? Bad mouthing are hard working cops? Ethical???”

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Posted 5 years ago

“shame on you - trying to present yourselves as ethical while sowing division for your own political agenda disgusted by your most recent campaign, my family will never shop in your stores again”

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Posted 5 years ago

“Anti police anti free speech. This company sells itself on being ethical but has proven in it response to the awful anti police marketing in its anti corruption campaign that it has no ethics. The company has blocked reviewers from leaving negative reviews and censored free speech. It’s products are over priced and over hyped. Never shop there.”

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Posted 5 years ago

“Disgraceful company. Compassion only goes wallet deep and the products give me horrendous migraines. Stink on every level”

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Posted 5 years ago

“Lush, you have decided to say that all police officers are the same and all corrupt etc. It is very few that are and the majority do their job as they supposed too. Police officers are working very hard with reduced number meaning more work. They miss birthdays, weddings, religious celebrations to help those in need and keep us safe. You'll never get my custom again. I will be bringing this disgusting campaign to the attention of family and friends. Removing negative reviews of anyone who disagrees with you. Freedom speech only if it isn't against Lush themselves.”

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Posted 5 years ago

“Smearing soap on people should be their business, not smearing hate on the police and very fabric of decency in this country. There is a way of expressing dissatisfaction , and the historic procedures used by police are under public enquiry. LUSH have confused history with the hard working law enforcers of today...”

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Posted 5 years ago

“Awful company spreading hate on the high street! Should be ashamed.”

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Posted 5 years ago

“Will never buy from you again. Disgusting campaign”

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Posted 5 years ago

“Overpriced products. Bath bombs leave horrible sticky residue and had to shower and scrub afterwards. Yuk.”

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Posted 5 years ago

LUSH Cosmetics is rated 2.3 based on 261 reviews