London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.68

3.7 Rating 2,417 Reviews

63 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

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Metrics

3.7

Based on 2,417 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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London Luton Airport Operations Limited 1 star review on 30th August 2025

Elliot Coleman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lack of spaces and poor signage wasn't a good experience on arrival Also, on return, there was quite a wait for the bus Finally, there is a design error on the bus. The push button to request the driver to stop is at a height and design that people accidentally push it - especially on a crowed transfer”

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Posted 10 years ago

“yes good service. bus was on time. but hard to find a spot to park and even harder to find the way out”

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Posted 10 years ago

“Short term car park. It is not well sign posted, in a bad state of repair with cars parked wherever. no supervision.”

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Posted 10 years ago

“Arrived at the car park and there were absolutely no spaces. There were a dozen other cars desperately trying to find spaces. People were parked everywhere on walkways etc! The signage in the car park that was directing you to spaces made you go to parts of the car park that were already over full! No one on site to help or assist. On the return had to wait 30mins for the bus. Then when I tried to exit the car park it said I had an additional payment of £79 even though I had pre paid. Would never park here again! Over priced and disorganised”

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Posted 10 years ago

“My car damage to the wheel arch when I returned so wasn't best pleased”

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Posted 10 years ago

“Cannot be any easier ???????????? I was very impressed with the easy convenient parking facility No more getting ride from family and friends . Just park and catch a flight and on arrival your car is waiting I will do it all the time”

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Posted 10 years ago

“To find the long term car park aditional signs should be put in place.Other than that everything was good.”

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Posted 10 years ago

“Fast and efficient. Could not have been better. From easy parking to bus, to terminal, with minimum fuss.”

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Posted 10 years ago

“Booking online was quick easy and efficient. Long term car park is a very long way from the terminal but the bus turned up quickly. Overall quite satisfied.”

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Posted 10 years ago

“Your a week early”

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Posted 10 years ago

“Efficient and polite service. Our car was waiting for us, so no hassle”

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Posted 10 years ago

“Was good reasonable price buses were quick the signs going to the pink car park really need updating as some signs the pink is white,, an when I put my ticket in on exit it wanted a balance of £19 so I had to ring for assistance as I paid online thank you”

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Posted 10 years ago

“Good signage and info in advance. Pre booking worked well and ticket delivered fast. Worst thing was It Took a long time driving around the car park to find a space. Not good if you are in a hurry. Shuttle bus came quite quickly. No announcements on return bus in dark - would have been helpful to know where we were as we we could not see display screen.”

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Posted 10 years ago

“No problems, just remember where the car is and which bus stop is nearest!”

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Posted 10 years ago

“No problems experienced so far. Convenient place and price.”

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Posted 10 years ago

“All very efficient? Good experience”

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Posted 10 years ago

“excellent”

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Posted 10 years ago

“Excellent location, nearest of airport”

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Posted 10 years ago

“I use your car parks roughly monthly. The only thing I would 'tweak' is the frequency of buses through Mid-Term parking..... it is a chilly waiting space at best...either in the car park or the terminal, and the waiting times seem to be on the long side.... so a small adjustment to pick-up intervals could have a big return in customer happiness. Andy”

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Posted 10 years ago

“We used Priority Parking and were very impressed. Our car was waiting for us when we came out of the airport building, which was what we wanted as we had a late flight and the children with us had to go to school the next day. Worth paying that little bit extra!”

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Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,417 reviews