London Luton Airport Operations Limited Reviews

Name: London Luton Airport Operations Limited
Address: London Luton Airport Operations Limited Navigation House Airport Way Luton, Luton
Rating: 3.67

3.7 Rating 2,425 Reviews

63 %

of reviewers recommend London Luton Airport Operations Limited

Company Reviews

Questions

Metrics

3.7

Based on 2,425 reviews

Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

01582395359

Email:

info@ltn.aero

Location:

London Luton Airport Operations Limited Navigation House Airport Way Luton
Luton
LU2 9LY

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London Luton Airport Operations Limited 1 star review on 16th November 2025

Flynn McCarthy

London Luton Airport Operations Limited 1 star review on 13th September 2025

Miles Collins

London Luton Airport Operations Limited 1 star review on 30th August 2025

Elliot Coleman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple... all by the book. Thank you”

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Posted 10 years ago

“easy to get in and out”

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Posted 10 years ago

“Gravel ground made it difficult to drag suitcases.”

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Posted 10 years ago

“We used the short term car park close to the airport - very convenient and not much extra. We pre-booked via the website which worked fine and getting in was no problem. Slight bug was that our car registration wasn't captured on entry so on exit it wanted to charge me again. There is a button on the barrier you can push and a short conversation sorted this out - I get the impression it's fairly common occurrence!”

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Posted 10 years ago

“I pre-booked and paid for my short term parking, it was great until when I was leaving, it did not recognise I had paid, so I had to wait at the exit barrier until an assistant had to let me out. Not major, but I had hoped not to have done it.”

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Posted 10 years ago

“It was very cold and I was freezing my nads off...but I did park my car yay! Happy times in the end.”

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Posted 10 years ago

“Very good”

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Posted 10 years ago

“Efficient, courteous and professional.”

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Posted 10 years ago

“I was able to park my car after paying for the parking. Yay.”

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Posted 10 years ago

“I booked and paid for my 2-day parking space on line, which was relatively straightoforward. But when I collected my car and arrived at the exit barrier, the machine did not recognise my reference code. I pressed for assistance and had to wait 5 minutes for someone to answer - there were other people having the same problem, and only one person answering the requests for assistance apparently. So I wondered why I'd bothered to book in advance at all!”

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Posted 10 years ago

“Fantastic service, staff polite and helpful. So easy to use, will definitely be back. Thank you very much for making my holiday that extra bit more relaxing!”

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Posted 10 years ago

“Whilst the service from the staff very good the cost at the Long Term Car Park was far to high. Cost for five days at Luton was £52.00 Just booked a week at Heathrow £35.92 for early March!!”

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Posted 10 years ago

“All good experience until leaving at 23.15 when inspite if prepaying and putting parking ticket in exit barrier it told me I owed £100- easily resolved when I spoke with barrier operator and gave booking reference but took 10 mins to answer call for assistance at barrier which was a bit frustrating when I had a long drive home late at night .”

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Posted 10 years ago

“Have not used the car park yet as our booking is not until February.”

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Posted 10 years ago

“a 2 minute walk to the terminal would certainly use again”

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Posted 10 years ago

“Car park buses were prompt , areas without tarmac not good in the winter!”

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Posted 10 years ago

“pre-arranged parking worked well no problems.”

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Posted 10 years ago

“Always good experience .Short wait for shuttle bus,”

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Posted 10 years ago

“The car park surface is very poor, so while the road is tarmac the parking surface is just rubble really. However my big issue is the frequency of the transport, it certainly isn't 10 minutes, I waited 15 minutes on arrival at the car park on Tuesday morning before the bus turned up & after 10 minutes of waiting this morning on arrival back at Luton I gave up & walked back! The bus didn't overtake me while I walked so I don't know how much longer the other passengers at the bus stop had to wait.”

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Posted 10 years ago

“averey thing was ok”

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Posted 10 years ago

London Luton Airport Operations Limited is rated 3.7 based on 2,425 reviews