Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.20

4.2 Rating 307 Reviews

78 %

of reviewers recommend Luxy Hair

4.2

Based on 307 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

801-206-4781

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Luxy Hair 5 star review on 28th August 2025

3851

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery and good quality product. However, the clip-in ponytail doesn't work for me, because it pulls too much on my scalp when I wear it. This it probably due to the fact that my hair is quite thin, so I don't have enough hair to support the weight of the ponytail. It might be good to mention on the website that this is something to keep in mind. Due to the no-return policy, I unfortunately won't be able to use the ponytail, so sadly this was a waste of money for me.”

Helpful Report

Posted 1 year ago

Dear Mireille, Thank you for reaching out and sharing your honest feedback with us. We appreciate it and we've sent you a follow up email so that we may help further. Warmly, Luxy Hair Support

Posted 1 year ago

“Love my Luxies !! Second time ordering this colour, definitely one of my favourites. Get lots of compliments. Quality is always amazing, and why I continue to buy. Been wearing there extensions for 6 years !”

Helpful Report

Posted 1 year ago

“My favourite extensions !!! 👏 Colour is gorgeous, second time buying this colour 💕”

Helpful Report

Posted 1 year ago

Absolutely gorgeous, Avery! Thank you for sharing and we're delighted to hear this. Please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 1 year ago

“FANTASTIC! I now have a new lease for life thanks to my Luxy hair extensions. Don’t delay just go ahead and get your extensions you will not be disappointed 💜💜💜💜💜”

Helpful Report

Posted 1 year ago

Wonderful to hear, Mary! We truly appreciate your love and support of Luxy Hair. Please continue to enjoy your set and reach out to us at any time. We'd love to hear from you again :) Warmly, Luxy Hair Support

Posted 1 year ago

“Received my extensions two days after placing my order. They are such great quality! I will only ever be purchasing my hair extensions through Luxy. They are so soft and thick. Extremely happy with my purchase! I will be recommending them to everyone I know.”

Helpful Report

Posted 1 year ago

Thank you for sharing your 5-star review on Luxy Hair! Appreciate you, Gabriana! Warmly, Luxy Hair Support

Posted 1 year ago

“I purchased the 12" Dimensional Natural Blonde Thinning Hair Fill-Ins; the color is an outstanding match to my own and the hair quality is okay. I was so excited to try these because my natural hair is really thin and fine and I thought I'd finally found some extensions where the weft wouldn't show. Unfortunately, that's not the case with these, which still show. Highly disappointed.”

Helpful Report

Posted 1 year ago

“I love using Luxy Hair! I’m a stylist myself and these are by far my favorite to use!!”

Helpful Report

Posted 1 year ago

Whitney, we truly appreciate your love and support of Luxy Hair. Kindly reach out to us at any time :) Warmly, Luxy Hair Support

Posted 1 year ago

“I am highely disappointed in the ponytail. So thin.”

Helpful Report

Posted 1 year ago

“I ordered the 16 inch fill in extensions for my thin hair. Unfortunately, these are not as thin as expected and the clip section is rather thick and noticeable in my hair. The color match was spot on, I will say that. Also, the hair tends to look more synthentic than real. Once the package is opened it's not returnable. Not the experience I was hoping for.”

Helpful Report

Posted 1 year ago

“First halo I had professionally installed and styled. Quality was superb, consistent with other extensions I’ve purchased from Luxy. The Dimensional shades are the best blend of multiple tones. Am extremely pleased.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for your feedback and we're delighted to hear this. Please enjoy your Dimensional Luxies and reach out to us at any time for questions. We're here and happy to help! Warmly, Luxy Hair Support

Posted 1 year ago

“Rapid shipping. Excellent customer service that helped me color match to perfection! Only brand I will continue to use!! Trust me ladies. Don't buy into the tik tok hype about other competitors. Invest in yourself . Super beautiful and high quality. Love them so much ♡”

Helpful Report

Posted 1 year ago

“I absolutely love them, really boasts my self confidence.”

Helpful Report

Posted 1 year ago

Hi Brianna, Thank you for sharing your 5-star review on Luxy Hair! You are looking absolutely stunning in your Luxies - thank you so much for sharing. Enjoy them to their fullest, beautiful. Warmly, Luxy Hair Support

Posted 1 year ago

“The small hair piece they gave to try before you open the box matched my hair but the hair piece inside did not. It was extremely yellow and straw looking. I tried to color correct with a salon shampoo and conditioner and the hair turned blue. Does not look natural and looks like a cheap wig.”

Helpful Report

Posted 1 year ago

“Wonderful quality! So soft and sooooo much hair!!! Holy cow I have very fine thin ish hair and I only need two wefts! The color is so pretty- I dish a color sample and it matches perfectly! Very happy over all!”

Helpful Report

Posted 1 year ago

Thank you for sharing your 5-star review on Luxy Hair! Warmly, Luxy Hair Support

Posted 1 year ago

“These extensions were the perfect color match to blend with my hair. I’ve used many top brand extensions in the past but these are my favorites. Perfect weight for my fine hair. Feels like my own hair! I’m sold!”

Helpful Report

Posted 1 year ago

We really appreciate you sharing your lovely feedback with us! We're thrilled to hear this and please continue to enjoy your Luxies :) Warmly, Luxy Hair Support

Posted 1 year ago

“The luxy hair is very nice quality, however my hair is so thin that they can be seen”

Helpful Report

Posted 1 year ago

Hi there, Thank you for sharing your feedback with us. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 year ago

“I have tried so many different clip in extensions, and I was so hesitant to try Luxy after being pretty disappointed in other brands. But Luxy is truly the BEST!!!! These last forever, never get tangled or matted, blend beautifully, all the perfect things!!!!!! Absolutely worth every penny!!!!”

Helpful Report

Posted 1 year ago

Hi Margaret, Thank you for sharing your wonderful feedback. We're thrilled to hear this! If you have any questions along the way, feel free to reach out to us - we're always here to help :) Warmly, Luxy Hair Support

Posted 1 year ago

“The color doesn’t match my hair, but the quality is really good.”

Helpful Report

Posted 1 year ago

Thank you for sharing your review. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 year ago

“My stylist LOVED these extensions! The texture and color blended so perfectly with my hair! We need more since I do have a lot of balding spots...sadly. in any case, I ordered another set so we can do the perfect style for me and my elderly head situation. Thank you so much for these! I cannot wait to send you a picture of the final fantasy do!”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review. We're thrilled to hear that you are enjoying your Luxies! Warmly, Luxy Hair Support

Posted 1 year ago

“Love the quality of the hair.”

Helpful Report

Posted 1 year ago

Thank you for sharing your 5-star review on Luxy Hair! Please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 1 year ago

Luxy Hair is rated 4.2 based on 307 reviews