“Absolutely useless in assisting me to get my refund over £100 from Roman after goods were returned and received by Roman over 21 days ago
Only thing they do is respond to tell you that the retailer is having problems and then when you are still trying to get your money refunded they send a message saying they were happy to assist you !!!!! Really assist me in what I m still awaiting my money with no response from the retailer I really don't understand their purpose utter frustration and waste of time”
Hey Rhona, thanks for your review! we are sorry to hear about the delay in processing your refund from the retailer. A member of our customer care team has reached out to assist you further with this. Apologies for the inconvenience - Lyst
Hi Dan, sorry to hear that you still haven't received the jumper you order. A member of our Customer Care reached out to you to resolve this. Have a great day!
“Very cheating when you took £60 for poster you you didn’t send it to me, end when I asked where is my order she replied “ what “
I need my money back ASAP”
Hi there, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.
Hey Cheryl, sorry to hear that you had a disappointing experience with Lyst. To assist you with this issue kindly reach out to us at customercare@lyst.com. Again apologies for any inconvenience caused. Have a great day!
Hi Camille, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.
Hi there, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.
Hi Rashid, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.
Hey there, thanks for your review. We are really sorry you've had a bad experience. Our customer care team are in contact with you about this. Apologies for the inconvenience. - Lyst
“I am not allowed to buy anything on Lyst. I don't know why. I have excellent credit.
No one at Lyst will talk to me. They act like they have. They have not.
Lyst has incredibly bad customer service. There is no reason to shop with Lyst.
Cheryl Leonard”
Hey Cheryl, thanks for your review. we are sorry to hear that you've experienced an issue whilst shopping at Lyst. A member of our customer care team has been in contact with you about this. Apologies for the inconvenience. - Lyst
“It was a super disappointing experience to be thrilled over a product in Lyst and plan to purchase it after I finally find a great match to what I was looking and then to realize it’s not really exiting.. and the support just sent a new link which didn’t work as well.. and do then just disappeared..”
Hi Miri, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.
Hello there - Sorry to hear that you encountered this with Lyst. As All items are stocked by retailers around the world, Lyst updates this stock information throughout the day. Apologies for the inconvenience this has caused you. -Lyst
Hey there, thanks for your review. we are sorry to hear about the issue you've encountered with our promo code. A member of our customer care team has reached out to you about this. Again, our apologies for the inconvenience. - Lyst
Hello Susana - sorry to hear that there was a problem with the order.
A member of our Customer Care team has reached out to help you with this. Apologies for the inconvenience this has caused you. -Lyst
Hey there, thanks for your review. we're sorry to hear that you haven't received your order from the retailer. A member of our customer care team has reached out to you to assist you with this issue. - Lyst
“Money taken from account for 5days yet the order was cancelled immediately as the pair of converse were not available, even tho they let the order be paid for!!!”
Hello there - sorry to hear that there was a problem with the order. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst
Hello there - sorry to hear that there was a problem with the order. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst
“Confusing e mails about an order a week passed and no info. Then multiple emails from ‘agents’ not answering my question. Then i find out it is out of stock. I will never use your company again. Too many red flags
I am sending my e mail to verify and i have no doubt your will sell it.”
Hello there - sorry to hear that this is causing you confusion and inconvenience. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst
“Have nothing to do with this company? You never ever stop getting emails every day every hour! There no unsubscribe on them and if you email their customer service they pretend they’ve not got you email on file! The last email from customer services was followed 5 minutes later with another huge email ! I’m putting this review on TrustPilot so everyone knows, every day! Also their prices are very, very expensive! Don’t get involved with them!”
Hey there - sorry to hear that the item was out of stock. A part of our Customer Care has been in touch to help you here. apologies for the inconvenience this has caused you. -Lyst
“Horrible customer service I’ll actually never purchase any of you’re product ever again. I since realized just put them away after wearing 1 time . Fix you’re manufacturing of pants”
Hello there - sorry to hear that the pants weren't in perfect condition. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst
