Lyst Reviews

Name: Lyst
Rating: 3.77

3.8 Rating 1,724 Reviews

68 %

of reviewers recommend Lyst

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Email:

customercare@lyst.com

Location:

Floor 7, The Minster Building, 21 Mincing Lane
EC3R 7AG

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m still waiting for my jumper which I ordered 5 weeks ago”

Helpful Report

Posted 1 year ago

Hi Dan, sorry to hear that you still haven't received the jumper you order. A member of our Customer Care reached out to you to resolve this. Have a great day!

Posted 1 year ago

“Very cheating when you took £60 for poster you you didn’t send it to me, end when I asked where is my order she replied “ what “ I need my money back ASAP”

Helpful Report

Posted 2 years ago

Hi there, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“I got nowhere. Cheryl Leonard”

Helpful Report

Posted 2 years ago

Hey Cheryl, sorry to hear that you had a disappointing experience with Lyst. To assist you with this issue kindly reach out to us at customercare@lyst.com. Again apologies for any inconvenience caused. Have a great day!

Posted 2 years ago

“I RETURNED THE ORDER SOME HOW THEY NEVER RECIEVED IT LAST MONTH😡…. BECAREFUL”

Helpful Report

Posted 2 years ago

Hi Camille, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“I asked for emails to STOP They are still arriving”

Helpful Report

Posted 2 years ago

Hi there, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“Service is bad, returns policy is difficult and complicated. Contact details are vauge”

Helpful Report

Posted 2 years ago

Hi Rashid, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“It was really unhelpful and its like a SCAM!.”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. We are really sorry you've had a bad experience. Our customer care team are in contact with you about this. Apologies for the inconvenience. - Lyst

Posted 2 years ago

“I am not allowed to buy anything on Lyst. I don't know why. I have excellent credit. No one at Lyst will talk to me. They act like they have. They have not. Lyst has incredibly bad customer service. There is no reason to shop with Lyst. Cheryl Leonard”

Helpful Report

Posted 2 years ago

Hey Cheryl, thanks for your review. we are sorry to hear that you've experienced an issue whilst shopping at Lyst. A member of our customer care team has been in contact with you about this. Apologies for the inconvenience. - Lyst

Posted 2 years ago

“It was a super disappointing experience to be thrilled over a product in Lyst and plan to purchase it after I finally find a great match to what I was looking and then to realize it’s not really exiting.. and the support just sent a new link which didn’t work as well.. and do then just disappeared..”

Helpful Report

Posted 2 years ago

Hi Miri, sorry to hear that you had a disappointing experience with Lyst. A member of our Customer Care has reached out to help you here. Have a great day.

Posted 2 years ago

“What's advertised is always wrong and more expensive when going to look at products”

Helpful Report

Posted 2 years ago

Hello there - Sorry to hear that you encountered this with Lyst. As All items are stocked by retailers around the world, Lyst updates this stock information throughout the day. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Lots of emails and promises but not the resolution from the initial issue. Not satisfied”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. we are sorry to hear about the issue you've encountered with our promo code. A member of our customer care team has reached out to you about this. Again, our apologies for the inconvenience. - Lyst

Posted 2 years ago

“Bad experience!!! They didn’t helped, please read reviews before buying 👎🏼”

Helpful Report

Posted 2 years ago

Hello Susana - sorry to hear that there was a problem with the order. A member of our Customer Care team has reached out to help you with this. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“I never received the two pair of saddles I ordered. But of course you got my money how sad”

Helpful Report

Posted 2 years ago

Hey there, thanks for your review. we're sorry to hear that you haven't received your order from the retailer. A member of our customer care team has reached out to you to assist you with this issue. - Lyst

Posted 2 years ago

“Money taken from account for 5days yet the order was cancelled immediately as the pair of converse were not available, even tho they let the order be paid for!!!”

Helpful Report

Posted 2 years ago

Hello there - sorry to hear that there was a problem with the order. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Was told a item was sold out. I contacted the seller and they told me it was still available”

Helpful Report

Posted 2 years ago

Hello there - sorry to hear that there was a problem with the order. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Confusing e mails about an order a week passed and no info. Then multiple emails from ‘agents’ not answering my question. Then i find out it is out of stock. I will never use your company again. Too many red flags I am sending my e mail to verify and i have no doubt your will sell it.”

Helpful Report

Posted 2 years ago

Hello there - sorry to hear that this is causing you confusion and inconvenience. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Have nothing to do with this company? You never ever stop getting emails every day every hour! There no unsubscribe on them and if you email their customer service they pretend they’ve not got you email on file! The last email from customer services was followed 5 minutes later with another huge email ! I’m putting this review on TrustPilot so everyone knows, every day! Also their prices are very, very expensive! Don’t get involved with them!”

Helpful Report

Posted 2 years ago

Hi there - sorry for the inconvenience this has caused you. A member of our Customer Care has been in touch to help you with this. Best, Lyst

Posted 2 years ago

“Order was in stock then not in stock, nothing no delivery no email no refund, still £100 down”

Helpful Report

Posted 2 years ago

Hey there - sorry to hear that the item was out of stock. A part of our Customer Care has been in touch to help you here. apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“Horrible customer service I’ll actually never purchase any of you’re product ever again. I since realized just put them away after wearing 1 time . Fix you’re manufacturing of pants”

Helpful Report

Posted 2 years ago

Hello there - sorry to hear that the pants weren't in perfect condition. A part of our Customer Care has reached out to help you here. Apologies for the inconvenience this has caused you. -Lyst

Posted 2 years ago

“hi i did not get answerd to my questions i just want to know wher is my packege.”

Helpful Report

Posted 2 years ago

Hey Anat, thanks for your review. we are sorry to hear that you haven't received your order from the retailer. A member of our customer care team has contacted you to assist you with this issue. Apologies for the inconvenience this has caused you - Lyst

Posted 2 years ago

Lyst is rated 3.8 based on 1,724 reviews