MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,403 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I often receive packages with dirty packaging, clothes without swing tags, and even received a sample garment once, which is totally unacceptable. Some clothes show obvious signs of being tried on. They don't inspect them before sending them out.”

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Posted 2 years ago

“All excellent but I have to receive my refund for a product returned. It would've been a 5 otherwise.”

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Posted 2 years ago

Thanks for the review, Rob! Sorry you hadn't received your refund for your return. We can see that it was sent back to you on the 5th of March so hopefully you'll see it on your statement. It can take 3-5 business days to show depending on the banks processing time. Let us know if you still don't have it by reach out to us at info@maap.cc and we'll help you get this resolved as soon as we can.

Posted 2 years ago

“Amazing quality, fast service and epic garments 😍”

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Posted 2 years ago

Thanks for the love and support, Izzy!

Posted 2 years ago

“Yeh shop is amazing, great location staff great and I’m really vibing what Maap is doing”

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Posted 2 years ago

Thanks for the awesome review and feedback, Joseph! We hope to see you back at the LaB soon!

Posted 2 years ago

“Collingwood store beautifully presented”

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Posted 2 years ago

“Great product at a discounted price. Fast Delivery. Very Happy.”

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Posted 2 years ago

“Great products but not sure if price is jsutified. Also, not being able to redeem gift voucher in store was a little disappointing however in store service was excellent.”

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Posted 2 years ago

“Garments very good, service very good. Postage is high and threshold for free postage also quite high.”

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Posted 2 years ago

“Fast and accurate delivery. Present for my daughter - exactly what she wanted”

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Posted 2 years ago

We love to hear this Kate! We're so glad your daughter loved her MAAP gift! Thanks for your support!

Posted 2 years ago

“Excellent prompt service”

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Posted 2 years ago

We are so glad to hear our team took great care of you. Thanks for the review and support, Bruce!

Posted 2 years ago

“Quality of product!”

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Posted 2 years ago

Thanks for the top review, Mark!

Posted 2 years ago

“Easy to buy ; very quick delivery. Overall a quick and easy purchase”

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Posted 2 years ago

Thanks for the great review and feedback, Chris! We appreciate your support.

Posted 2 years ago

“Bought a cycling tee as my first MAAP product and it didn’t disappoint! Looks and feels great when riding.”

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Posted 2 years ago

We love this! Thanks for the great review!

Posted 2 years ago

“Great looking Kit. Fits well. Great quality”

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Posted 2 years ago

Thanks for the review and support!

Posted 2 years ago

“I always find it easy to order from the website If I return anything it is dealt with promptly I have never had an issue with delivery of goods Plus I love the kit!!!!”

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Posted 2 years ago

Thanks for the love and support, Keely!

Posted 2 years ago

“Purchased some tees on sale - colours, fabrics and cuts are great, but the sizing is a tad inconsistent.”

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Posted 2 years ago

“Ordered two jerseys and some nicks on line. A mixture of current and archive sale all with gift vouchers and a small topup of cash. Website is fantastic, delivery was prompt and I was notified every step of the way. Gear fits like a glove and is beautifully made. Thankyou👍”

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Posted 2 years ago

Thanks for the great review and feedback, Shane!

Posted 2 years ago

“Delivered 24 hours ahead of time”

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Posted 2 years ago

Thanks for the review, Michael!

Posted 2 years ago

“delivery was fast compared to the last time i ordered. i've noticed that the plastic bag where the jersey was stored was previously opened, it wasn't sealed as i was not the first one who opened the bag. the sphere pro hex 2.0 jersey quality is good, might be better than before. ordered size S for a tighter/race fitting form. only con would be that the rubber inner lining at the front-bottom part of the jersey has been removed. dunno why, still the kit looks great feels great. ✌🏽👌🏾”

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Posted 2 years ago

“Difficult to contact customer assistance”

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Posted 2 years ago

We're sorry to hear that you had trouble contacting our team. Our Support team are reaching out to you now via email to see if you need any help and to check what issues you had contacting us. Best, MAAP

Posted 2 years ago

MAAP is rated 4.6 based on 3,403 reviews