MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Great selection of products and great quality gear. I had to exchange for a larger size as I was a bit chunkier than I thought. Exchange process was quick and easy.”

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Posted 2 years ago

“Product descriptions and images were accurate. Checkout process was smooth and straightforward. Discount on products was substantial during black friday sales and very well worth it. Jacket size and fit was true to size. Thankyou”

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Posted 2 years ago

Thanks for the review, Nick. Happy holidays!

Posted 2 years ago

“I contacted MAAP with an issue with a new pair of socks and it was immediately replaced without question. Excellent service recovery!”

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Posted 2 years ago

This is the kind of feedback we really love to hear. Thanks for the support Brown!

Posted 2 years ago

“Great service and apparel very good quality. My only complaint is not being able to bring items into a store when they are bought online.”

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Posted 2 years ago

Thanks for your review and feedback, John! We will absolutely take your feedback on board as we work towards improvements in the future.

Posted 2 years ago

“Best cycling kit brand in Aus. Quality products, fast shipping and great customer service.”

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Posted 2 years ago

Thanks for the awesome review! We appreciate your kind words and support!

Posted 2 years ago

“Order received the next day. Exchange procedure could be more clearly.”

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Posted 2 years ago

Thank you for your feedback, Michelle. We appreciate your input and will consider your comments as we continue to improve. If you have any further suggestions or concerns, please don't hesitate to contact us.

Posted 2 years ago

“Bonne expérience, rapide.”

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Posted 2 years ago

Thanks for the awesome review, Victor. Happy riding!

Posted 2 years ago

“Good gear and arrived quickly”

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Posted 2 years ago

“EVADE JERSEYは、長袖、半袖ともに伸縮性と通気性が良く、色違いを何枚か愛用しています。ビブも良い感じですが、チームビブの前側、お腹に沿ったラインが浅めなので、上にお腹が乗っかってお腹周りのラインが弛んで見えるので、チームビブのフロント側の股上をもう少し深めにした方が良いのではと思います。”

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Posted 2 years ago

“Great kit and great fit. I had a minor issue with stitching on one item which was promptly resolved. Excellent service.”

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Posted 2 years ago

“MAAP kit is always great value and excellent quality.”

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Posted 2 years ago

Thanks for the top review, Meng!

Posted 2 years ago

“The experience was good and they were quick to deal with. The only thing I would like them to look at in the future is to be more inclusive of all rider's shapes and sizes. It seems like only an exclusive club can ride in their gear. As a larger rider, I would love to ride MAAP.”

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Posted 2 years ago

“Best gear out there… but pricey … still worth it if your a keen rider”

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Posted 2 years ago

“good experience with your merchandises”

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Posted 2 years ago

“Mapp bib has better quality than Rapha bib with the same price items. However MAPP is not good enough in marketing at least to my opinion or where I live. Recently I visit Trek and I only see Rapha clothes there no more Mapp. This is a big step backward. Hope the company would find the right person who can do better in marketing someone from Europe or US for instance.”

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Posted 2 years ago

“Only given an option of express post @ $20. Then waited 9 days to be delivered. Comparison, wine delivered in 4 days @ $10. It was a pair of riding gloves that ended up costing with freight $135. Hardly a worthwhile experience.”

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Posted 2 years ago

“International shipping was very fast, but too expensive. I had to buy a lot for free shipping.”

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Posted 2 years ago

“Phenomenal service, size wasn’t right and it was so easy to arrange the replacement, thanks to Deve and Team Maap, with service like this, I’ll be back!”

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Posted 2 years ago

“Disappointed with the quality of the Jersey, I have been buying MAAP products since 2018 and have noted a gradual decline in the quality of the Jerseys.”

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Posted 2 years ago

“My first experience MAAP. Product quality good (as well ASSOS) Shipment period good (although Blackfriday) only one comment is price.. more you goes promotion, more I will buy MAAP !”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews