MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with my jersey. Very nice bit of kit. Customer service is exceptional.”

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Posted 2 years ago

We are so glad to hear you loved your Jersey and were happy with your experience with our Support team! Thanks for the great review. Happy holidays!

Posted 2 years ago

“Great quality and fast delivery.”

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Posted 2 years ago

Thanks, Jiri! We appreciate the support!

Posted 2 years ago

“The best choice!”

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Posted 2 years ago

“Order arrived quickly and fit perfectly!”

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Posted 2 years ago

“I love riding so I love Maap”

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Posted 2 years ago

We love this! Happy holidays, Joost!

Posted 2 years ago

“Great products! The service (thereturn policy!) is not quite up to the standards consumers / I might be used to.”

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Posted 2 years ago

Thank you for your feedback. We appreciate your input and will consider your comments as we continue to improve. If you have any further suggestions or concerns, please don't hesitate to contact us.

Posted 2 years ago

“Comfortable”

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Posted 2 years ago

“Superb bib shorts with an exceptional chamois padding - perhaps the best padding I have ever worn. The comfort over multiple 52 mile rides just can’t be beat by other top notch bib shorts.”

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Posted 2 years ago

We love to hear it, Matthew! Thanks for the positive review.

Posted 2 years ago

“Helpful chat service from Jake. Efficient processing of return and refund. Thank you!”

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Posted 2 years ago

We are so glad to hear that you had such a great experience with Jake on our live chat! We'll be sure to share this feedback with him. Happy holidays!

Posted 2 years ago

“Top quality”

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Posted 2 years ago

Love to hear this! Thanks, Luca!

Posted 2 years ago

“love love love costumer service!”

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Posted 2 years ago

We really love to hear this! Thanks for sending all the love to our Support team! We've shared this with them to brighten up their day! Happy riding out there, Monika!

Posted 2 years ago

“Love the product!”

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Posted 2 years ago

Thanks for the love, Benedikt!

Posted 2 years ago

“I now have six pairs of MAAP bibs (Team Bib Evo), two pairs of tights, five Alt. Road jerseys, a neck warmer, and knee warmers. This best cycling kit I've ever owned. I've been riding for 45 years and have tried just about every well-known brand.”

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Posted 2 years ago

Thanks for your review and support, David! We appreciate it!

Posted 2 years ago

“Ottimo prodotto è perfetta organizzazione The best!”

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Posted 2 years ago

Thanks so much, this is the kindest review! We appreciate all the support Roberto!

Posted 2 years ago

“Was amazing , I had a problem with a product and the solution was quickly”

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Posted 2 years ago

Thanks for your review Emilio! We are glad our MAAP Support team took good care of you when you needed help.

Posted 2 years ago

“Purchased my first ever MASP bib knicks, I usually use another well know brand but my friends convinced me to try MAAP, and they are wonderful! Great foam!! Great comfort and high end product, I’m sold, I will be leaving ASSOS, I’m excited to expand my MAAP wardrobe!”

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Posted 2 years ago

Welcome to MAAP, Eryn! Thanks for the support!

Posted 2 years ago

“Just did a 3 day expedition bike packing and run/ hiking - Used the alt road bibs and the alt road t shirts. By far superior to any other garments. Quality and functionality”

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Posted 2 years ago

Thanks for the awesome review and support, Brendan! We love to hear this kind of feedback and it's why we keep doing what we do!

Posted 2 years ago

“Supreme servive. Can not ask for anything better”

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Posted 2 years ago

We love to hear this! Thanks for the support, Richard!

Posted 2 years ago

“Only the best from MAAP :)”

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Posted 2 years ago

Thanks so much, Max! We love to hear this!

Posted 2 years ago

“Good, but very expensive”

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Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews