MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Usually a great experience but I feel login into own account could be more user friendly and less clunky. Something to look at. Product design and quality are outstanding. Would love to see more “classic” and simple design executions targeting the 45+ age group”

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Posted 2 years ago

“Great service and support and great products”

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Posted 2 years ago

“If the free shipping rule can be more friendly for the rest of world would be excellent. Guys you are doing a good job.👍🏻”

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Posted 2 years ago

“Excellent customer service. When something went wrong they were quick to resolve it, and make sure I was happy. I can trust they will do what they can to resolve it.”

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Posted 2 years ago

“Great sales!. Best cargo bibs and tees.”

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Posted 2 years ago

“Absolutely love my gear”

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Posted 2 years ago

“love the colorways as always. Great fit as well!”

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Posted 2 years ago

“Bought a jersey on Black Friday. Took it on a 75k ride yesterday in 27c conditions..:felt like I had nothing on at all - was comfy and not hot. Love Maap jerseys!!!”

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Posted 2 years ago

“Great outfit, looking forward to wear this on a chilly ride with its great fabric to keep me warm”

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Posted 2 years ago

“Good quality apparell with various style to choose. Website is suler easy to use. Simple but stylish with clean look. Wish that Lab stuffs also are available online cause i am not in Melborune. Thanks”

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Posted 2 years ago

“The customer service was very responsive to query over email. Very impressive compared to many other companies I bought from.”

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Posted 2 years ago

“All fits well with well made quality and materials. Oly one thing that the web page could be better optimised for mobile browsers.”

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Posted 2 years ago

“Great quality and design. Good sizes. Awesome fabrics.”

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Posted 2 years ago

“Always good care”

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Posted 2 years ago

“I appreciate the quick response and action from Deve of customer service team regarding my recent order.”

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Posted 2 years ago

“Return an refund was easy and transparent - also quick!”

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Posted 2 years ago

“Well the jersey was way to small even though I followed the guide”

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Posted 2 years ago

“Great experience great topfits amazing”

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Posted 2 years ago

“Your products are the best in design, quality, delivery, etc.”

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Posted 2 years ago

Thanks for the lovely feedback! We appreciate it!

Posted 2 years ago

“The Henna bibs were a lot darker in real life than the bright vibrant colour you see on the website. I was also disappointed to see Maap no longer offered Afterpay as a form of payment.”

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Posted 2 years ago

Thank you for your feedback. We appreciate your input and will consider your comments as we continue to improve. If you have any further suggestions or concerns, please don't hesitate to let us know.

Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews