MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,908 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer care!”

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Posted 2 years ago

“I ordered a “bundle special” of tops for Father’s Day. They arrived super quick Tops are amazing Wrapped and ready for Sunday : ) Thanks MAAP”

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Posted 2 years ago

“The style looks cool and fresh Empowering me to shoot to the stars It’s feels super comfortable A perfect addition to my collection”

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Posted 2 years ago

“First visited the Amsterdam store. Very friendly and helpful staff! Bought some extras via the site, smoothly. Happy days!”

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Posted 2 years ago

“I added a new color to my favorite shorts, which can be combined with any jersey.”

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Posted 2 years ago

“Excellent bike tights, easy to order and quick delivery”

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Posted 2 years ago

“Preferring is easy, quick delivery. Productive is comfortable. Disappointed that the material/colour makes it look like i myself.”

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Posted 2 years ago

“Good fit for the jeresy. Materal feels airy, suitable for humid and hot weather like in SEA region.”

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Posted 2 years ago

“Purchased pro bibs. Super light, very comfortable, high quality materials. Medium bibs fit perfectly for 175cm and 77kg build.”

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Posted 2 years ago

“Love your gear but bought a bundle lately to take advantage of the 15% bundle discount and free delivery. Unfortunately the size chart for the shirt was way out and I then had to pay for return postage and redelivery which seemed a little off with the cost of the order”

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Posted 2 years ago

“A wonderful experience with MAAP customer service, which clearly exceeded my expectations.”

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Posted 2 years ago

“One of the best if not the best bib manufacturer on the market!”

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Posted 2 years ago

“I always have a great experience with shopping with MAAP online, the DHL Delivery is so fast and the package arrives in a proper shape (not squeezed). I enjoy shopping on the Website, it's superb.”

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Posted 2 years ago

“The sizing has really changed recently.. S has gone from super fitted to quite baggy, products are great but consistency with fit-or at least, an adjusted size chart. Thanks for a super smooth and fast return process though. Service is always top notch.”

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Posted 2 years ago

“I’m from Canada and I ordered a beautiful jersey cost me 250 euros and 94 Canadian duty but the jersey is a medium a d I would need a size large on the site it’s say free return or exchange for full price item so I ask for exchange for a large but now I have to pay the shipping fee to Australia. And duty again to ship it back to me way to expensive I won’t order agai n”

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Posted 2 years ago

“Fits well. Have yet to use it but I'm impressed with the quality so far”

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Posted 2 years ago

“Ordering was easy & delivery was prompt, as always.”

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Posted 2 years ago

“overpriced”

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Posted 2 years ago

“Bought a pair of oversocks and the maap logos fell of putting them on for the first time. Now I have one that says maap and the other says P”

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Posted 2 years ago

“Terrible. Don't get me wrong. I love Maap products. I bought my third kit but I will be returning it. Just don't buy directly from Maap! It's a scam. At no single point in the process was I told about expensive duties. What retailer doesn't pay those duties? I bought from Maap distributors in the past and didn't have to pay duties. It was in the price. Meanwhile Maap is just greedy and takes that extra margin for themselves instead of passing only PORTION of the extra margin from cutting the middle man to the customer. Now they're getting a return so no profit at all. And a customer who will try a competitor instead. Well done Maap...”

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Posted 2 years ago

Hi Hugo, Thanks for the detailed feedback, we'd love the chance to help resolve this so I've emailed you directly. For the record we're working with our E-commerce partners to make the duties imposed easier to see at checkout. Currently we fulfil Canadian orders from Australia so we have to comply with the import duties applied by your local government. Since you're in Montreal, a great way to avoid this would be to get in touch with your awesome local retailer who stocks MAAP, Le Club, at 3807 Saint-Denis Street.

Posted 2 years ago

MAAP is rated 4.6 based on 3,908 reviews