MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,496 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I’m an avid and very experienced cyclist who for the first time purchased MAAP cycling gear. The range is extensive, excellent quality, good fitting and the overall experience was pleasurable.”

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Posted 2 years ago

“Always smooth transaction, fast delivery, performance clothing that does excactly that! Thank you”

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Posted 2 years ago

“I love the fit of the Alt-Road t-shirts, would be great if the sleeves were a little bit longer for sun protection right to my gloves. I wore mine for a bikepacking trip and at the end threads were coming lose, you could definitely see wear and tear. I paired them with the alt road bibs which are so comfortable but very tight (size up) and are only good in the black, any other colour shows a very unfortunate sweat patch regardless of if you’re a sweater or not. Overall, good products if you can get them on sale.”

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Posted 2 years ago

“Easy ordering process and items arrived quickly”

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Posted 2 years ago

Glad to hear you had a good experience with our website and delivery time frames. Thanks for the great review, Ella.!

Posted 2 years ago

“I decided to try this brand and was not mistaken in my choice, the quality of the products is excellent”

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Posted 2 years ago

Thanks for the awesome review and feedback, Ekaterina! It's feedback like this that drives us to keep putting so much passion into what we do. We appreciate your support!

Posted 2 years ago

“had a good shopping experience, The arm screen runs small, the exchange process is easy, love the fast exchange.”

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Posted 2 years ago

“Swift delivery and quality kit. Why would you buy bibs without pockets ever again!?”

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Posted 2 years ago

“Easily the most comfortable cycle kit I’ve ever had”

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Posted 2 years ago

This is great to hear Andrew! Thanks for the review and support here!

Posted 2 years ago

“Nice material!”

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Posted 2 years ago

“my favourite bike cloth , best quality always happy with Maap products”

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Posted 2 years ago

Thanks for the kind review, Ahmed!

Posted 2 years ago

“Great as always”

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Posted 2 years ago

“LOVE your stuff. Fits perfectly as according to the size guide. Quality is amazing, colours are beautiful, fast delivery. Will be buying more 100%. Thank you!”

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Posted 2 years ago

We absolutely love to hear feedback like this Olivia! We have shared your review with our design team so they can see what a fan you are of their work.

Posted 2 years ago

“In brief, the comfiest and best fitting cycling kit I've ever worn.”

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Posted 2 years ago

Ben, thanks for the awesome review! We appreciate your support and review!

Posted 2 years ago

“Delivery was super quick. Jerseys fit well and I have already ridden with both. They’re breathable and comfortable. One ride was over 6 hours and had no discomfort.”

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Posted 2 years ago

This is the kind of feedback we love to hear! Thanks for your review and support Sophie!

Posted 2 years ago

“Great design, on trend.”

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Posted 2 years ago

Thanks for the great feedback, Chris!

Posted 2 years ago

“I love MAAP products. The quality is exceptional, and I love the designs of all your products. Shipping has always been fast. My only gripe would be the pricing”

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Posted 2 years ago

Hi Benjamin, Thank you for your review and feedback. We appreciate your input and will consider your comments as we continue to improve in the future. We are glad that you love our designs and shipping timeframes! Reach out if there's anything more we can do to help you and our support team is right here ready to assist you.

Posted 2 years ago

“Im very happy about what I've bought.”

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Posted 2 years ago

We love that you're happy, Eduardo! Thanks for the review.

Posted 2 years ago

“So far so good. The jersey size M was way too small, especially in the long sleeve cuff where could not get it over my hand. The Returns process seems Very simple and convenient so have sent off for an exchange 👍”

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Posted 2 years ago

Thanks for the review and feedback Tony! We're sorry this one was not a perfect fit for you. Hopefully your exchange will be the perfect fit. If you need any help with sizing reach out to our team at MAAP Support via live chat or email info@maap.cc and they are here to help.

Posted 2 years ago

“Great product but got charged almost 60% more just in taxs and shipping (DHL)”

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Posted 2 years ago

We're sorry to hear that you had a negative experience with customs charges. We take all feedback seriously and we will ensure your voice is heard on this one so we can try and find better ways to get products to our customers in Chile in the future. Thanks again for taking the time to share this feedback with us. We are glad that you were happy with your MAAP kit.

Posted 2 years ago

“Service in store is real odd. They had a strained customer service which I presume was due to me not looking like their typical customer. Better experience purchasing online. Happy with my items. Wish I could have instore pick up as an option instead of delivery.”

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Posted 2 years ago

Thank you for taking the time to leave a review. At MAAP, we aim to provide the best level of Customer Support and are sorry to hear this wasn't your experience at the LaB. We take all feedback seriously and would like the opportunity to chat with you further. Please email info@maap.cc and reference ticket number #182056 and I will be in touch as soon as possible to hear your feedback. I'm glad the MAAP online experience was better. I'll be sure to share your feedback on the instore pickup too so we can consider it for future improvements. Best, Dani Customer Service Manager MAAP Support

Posted 2 years ago

MAAP is rated 4.6 based on 3,496 reviews