MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 2,923 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,923 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Excellent！”

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Posted 2 years ago

“The bib shorts were like silk. Seriously impressed and I have been a veteran rider for over 20 years.”

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Posted 2 years ago

Thanks, Alexander! We appreciate the review and support! Happy riding out there!

Posted 2 years ago

“Wonderful shopping experience”

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Posted 2 years ago

“Good website. Fast delivery. Excellent product.”

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Posted 2 years ago

Thanks for the review and great feedback, Michael! We appreciate it!

Posted 2 years ago

“I'm a big fan of the maap jersey style myself, but what ultimately made me a big fan was the great after-sales service, even if the email response was slow at times.”

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Posted 2 years ago

“I gave a voucher to a friend but they were unable to use the voucher in the Melbourne store which they found a bit frustrating. Aside from that the cycling clothes are great quality”

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Posted 2 years ago

Thank you for your review and feedback, Julia. We appreciate your input and will take your comments into consideration about being able to use gift cards at the MAAP LaB onboard. You're right, at this stage gift cards can only be used in our online stores. Hopefully, we can make some changes to this in the future! Kind regards, Dani Wright Customer Service Manager MAAP

Posted 2 years ago

“Good and friendly customer service. Great delivery time”

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Posted 2 years ago

“If women jerseys length is shorter it’s must perfect!!!”

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Posted 2 years ago

“Love Maap,currenty it's my go to brand.”

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Posted 2 years ago

Thanks for the love, Bart! We appreciate the support!

Posted 2 years ago

“Everything about Maap is just top notch: fast shipping, great products with an amazing fit as well as unmatched customer support!”

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Posted 2 years ago

Thanks for the awesome review and feedback! We appreciate it!

Posted 2 years ago

“Top was a great fit and delivery was very fast. Super happy”

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Posted 2 years ago

We are super happy to hear this, Sam! Thanks for the review!

Posted 2 years ago

“Great kits and service. Always good to wear MAAP”

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Posted 2 years ago

“Great product and after sale support!”

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Posted 2 years ago

This is what we love to hear, thanks James!

Posted 2 years ago

“The products are good quality and in addition to have a pro fit they are very confy!”

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Posted 2 years ago

Thanks for the review and feedback, Natacha!

Posted 2 years ago

“I love the way is keeping warm with a noticeable capacity of breathabilty. Adding a prime gilet can be used thru the cooler days”

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Posted 2 years ago

“a streamlined experience and very comfortable product, will buy again”

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Posted 2 years ago

“Top cycling gear ! Great fit looks brilliant”

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Posted 2 years ago

Thanks for the great review and feedback, Derek! We appreciate it!

Posted 2 years ago

“Excellent customer service and fast postage, including hassle-free return for the wrong size.”

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Posted 2 years ago

“Always great customer service”

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Posted 2 years ago

We are so glad the MAAP Support team took great care of you! Let us know if there is anything else at all we can help you with and the team are right here to assist you. Thanks for your support, Ricard!

Posted 2 years ago

“I bought a pair of cycling gloves. They were a bit more expensive than I wanted to spend but the quality and design is really first class.”

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Posted 2 years ago

Thanks for your review and support, Carl! We will share your feedback about the pricing. We are glad you love the quality and design!

Posted 2 years ago

MAAP is rated 4.6 based on 2,923 reviews