MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“MAAP provides premium quality cycling wear and is always my first choice when looking for new cycling kit, especially the knicks.”

Helpful Report

Posted 2 years ago

Thanks for the review and feedback, Mark!

Posted 2 years ago

“Sizing always consistent and delivery time was above reproach 👍”

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Posted 2 years ago

This is what we love to hear! Thanks for the review and support!

Posted 2 years ago

“Awesome quality, great designs, but fits are smaller than expected.”

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Posted 2 years ago

“Excellent fabrics, correct size for bib and thermal vest (Already used and it is incredible), t-shirt fits one size up, thermal jersey one size down. Effective and fast service.”

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Posted 2 years ago

Thanks, Gaia! We appreciate all of the support!

Posted 2 years ago

“The Black Friday event started a few days early and as a loyal MAAP customer for the past few years, I made a purchase online. The very next day after I placed the order, I received an additional 20% off promotion. My order has not even shipped out to me and this has left me feeling disappointed and somewhat cheated and frustrated. I am not comfortable with this purchase but it’s difficult for me to do anything about it since I live overseas. I’ll be extra careful next time. Thank you.”

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Posted 2 years ago

Hi Jessica, Thanks for taking the time to share your feedback with us. We are very sorry you were not happy with how our promotions worked in our recent Black Friday Sale. We will make sure your feedback is shared so we can use it for future promotions that we have. Kind regards, Dani Customer Service Manager MAAP

Posted 2 years ago

“Very good quality and comfortable for wearing, Easy to order with quick delivery and service 👍”

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Posted 2 years ago

Thanks for the review, Zhaoquan!

Posted 2 years ago

“Super good customer service, quick response and friendly chat! Sale returns are not free, but exchanges are. If you’ve paid a delivery charge, you don’t need to pay it again.”

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Posted 2 years ago

“Quality items and customer service.”

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Posted 2 years ago

Thanks, Tapio! We appreciate the support.

Posted 2 years ago

“Great products, quick delivery!”

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Posted 2 years ago

“MAAP is the brand I only wear when I ride, not only is the clothing awesome but the staff go above and beyond to help out…an amazing brand and company.”

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Posted 2 years ago

Thank you for the kind review and feedback. We really appreciate all of your support. Thanks, Roberto!

Posted 2 years ago

“Love the products, color scheme and it helps that they are of great quality that goes the distance - maybe more sale all year round? :)”

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Posted 2 years ago

“Your customer service online is excellent. Seamless shipping and overseas delivery. Communication during this process was also excellent. Jersey is lovely, like all MAAP products - high quality, design and great fit. Sustainable packaging. Thank you MAAP :)”

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Posted 2 years ago

Thank you for all of the awesome feedback, Melanie! We love to hear this!

Posted 2 years ago

“Very happy with the products and express delivery”

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Posted 2 years ago

Thanks for the top review, Francesca! We appreciate the support!

Posted 2 years ago

“Fast efficient delivery, products are top quality and feel amazing on the bike, not only that they look great as well”

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Posted 2 years ago

We love to hear it, Luke! Thanks for your positive review.

Posted 2 years ago

“Too expencive”

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Posted 2 years ago

“Sick drip!!”

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Posted 2 years ago

Thanks for the great review, Fabio! We appreciate it!

Posted 2 years ago

“Another great experience purchasing from this amazing brand. Never disappoint!”

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Posted 2 years ago

Thanks for all of the reviews We really appreciate all of the support.

Posted 2 years ago

“Alt_Road Ride Tee 2.0 This Tee holds moisture. A soggy mess after a short XC Ride. Pretty disappointed.”

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Posted 2 years ago

“I love the quality of the products, but definitely would be better if there's more discount”

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Posted 2 years ago

“Great products with an outstanding customer service team. The quality of the apparel is second to none.”

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Posted 2 years ago

We really love to hear this! Thanks for the kind words and feedback, Holden!

Posted 2 years ago

MAAP is rated 4.6 based on 3,229 reviews