MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,403 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Nice products, good quality and great customer service. If you have a problem, they solve it within 2 days.”

Helpful Report

Posted 1 year ago

We are so glad to hear your feedback, Mariska! We've shared your feedback with the product and MAAP support team so they can celebrate this! Thanks for the support!

Posted 1 year ago

“Above expectations. I gave some product feedback and was able to have it replaced. I also made a great purchase of a new rain jacket based on a conversation with Jake. The product was perfect.”

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Posted 1 year ago

Thanks for the support and feedback! We're glad to hear that Jake took great care of you and helped you decide on a jacket!

Posted 1 year ago

“Good product, shipping was extremely expensive comparing to other brands”

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Posted 1 year ago

We are glad to hear you are a fan of your new MAAP pieces. We have shared your feedback on the shipping with all of the relevant teams so we can consider it for the future too. Thanks for taking the time to do the review and for all of your support.

Posted 1 year ago

“Had to return a jacket due to size and went very well.”

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Posted 1 year ago

We're glad you found our returns portal a smooth experience, Richard. Thanks for the review and support!

Posted 1 year ago

“Good gear but expensive.”

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Posted 1 year ago

Thanks for the review, Azhar! We'll share your feedback with the relevant teams. Give us a follow on our socials to be sure to be kept in the loop with any sales we have too.

Posted 1 year ago

“Generally i am satisfied with the purchase i made, but it seems like the actual colour of the product doesn’t match on the screen. It is way darker than i expected”

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Posted 1 year ago

Thanks for your review, Saenansul! We are sorry to hear the colour was not what you were expecting. If you reach out to the team at info@maap.cc with a photo the MAAP Support team will help you out here.

Posted 1 year ago

“Prompt delivery and good website”

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Posted 1 year ago

Thanks, Helen!

Posted 1 year ago

“Package arrived quickly. Products are great quality. Bib fit perfectly and have held up on 3+ rides so far. Love the shirts and will use them for running as well. Really nice gear.”

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Posted 1 year ago

We really appreciate the support! Thanks for a great review!

Posted 1 year ago

“Great customer service, and I really like the design of MAAP!”

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Posted 1 year ago

We'll share this with the MAAP Support and our Design team. Thanks so much Yini!

Posted 1 year ago

“I love the style, fit and quality of MAAP cycling kit and my latest order has not dissappointed. Orders are always dispatched promptly which is another big plus for the MAAP team.”

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Posted 1 year ago

This is the kind of feedback that makes us keep doing what we do! Thanks, Shane!

Posted 1 year ago

“Quick response. Super helpful”

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Posted 1 year ago

Thanks for your continued and ongoing support, David! We appreciate it!

Posted 1 year ago

“The best of the best”

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Posted 1 year ago

We love to see feedback like this! Thanks for the support!

Posted 1 year ago

“I'm satisfied with all the materials, design, and fit.”

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Posted 1 year ago

Thanks for for the review, Song! We appreciate it!

Posted 1 year ago

“Love these bib shorts. Comfortable & fast, great fit. Would get more.”

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Posted 1 year ago

Thanks for the awesome review, Hannah! We appreciate the support!

Posted 1 year ago

“Order arrived quickly and the quality is awesome thank you!”

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Posted 1 year ago

We are so glad to hear this. Thanks for the awesome review, Christian!

Posted 1 year ago

“Bib tights are a lovely fit. Fast delivery.”

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Posted 1 year ago

Thanks for the awesome review and feedback, Diane! We appreciate it!

Posted 1 year ago

“First time trying MAAP, and very impressed with my first rides in my new kit - Team Evo Bib and Evade Pro jersey. A little pricey compared to what I usually get from Rapha, but very comfortable and great colorways. Only wish some of the colors didn't sell out so quickly!”

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Posted 1 year ago

Thanks for all of your reviews and feedback, Tom! Welcome to MAAP! We really appreciate your support and will share your feedback on some colourways selling out quickly. Happy riding out there!

Posted 1 year ago

“Alles top 🔝”

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Posted 1 year ago

We are so glad to hear this, Wilhelm!

Posted 1 year ago

“Sizing is really hard with you guys. Always seems to be so small and I have to exchange which is of itself painful. I really needed the kit for a trip to Europe and now I won't have it in time.”

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Posted 1 year ago

“As usual, MAAP provides top-tier products. Overall, MAAP's still the best. I just hope they lower the minimum amount to purchase for free delivery.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,403 reviews