MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,229 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“fast delivery and great product. Always had a good experience dealing with staff in store also.”

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Posted 1 year ago

“Unreal service unreal product”

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Posted 1 year ago

Thanks for the top review, Chat! We appreciate your review and support!

Posted 1 year ago

“Incredible product's with an excellent quality”

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Posted 1 year ago

We love to hear this, Fernando! Thanks for the support!

Posted 1 year ago

“Great quality and design. Lost a star because of the high proportion of items not in stock.”

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Posted 1 year ago

“Fast delivery and exceptional jerseys. Breathable and durable fabric.”

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Posted 1 year ago

Thanks for the feedback and review, Michelle! We are so glad to hear that you love your Jerseys!

Posted 1 year ago

“The cycling attrire is world class and you feel world class in it. What is cycling without looking 10/10?”

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Posted 1 year ago

We love this, Daniel! Thanks for the awesome review and support!

Posted 1 year ago

“lately you increased min spending of $500aud to be eligible for free shipping for countries likes singapore. its too high, considering the fact that there is no free returns. i suggest you learn from rapha. just my 2 cents worth”

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Posted 1 year ago

Thank you for your feedback. We appreciate your input and will consider your comments as we continue to improve in the future. If you have any further suggestions or concerns, please don't hesitate to contact us.

Posted 1 year ago

“Great service, experience and product”

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Posted 1 year ago

We love to hear this. Thanks, Luke!

Posted 1 year ago

“Hey, Maap! I was thinking, it would be awesome if you could restock those older jerseys and bibs. Oh, and while you're at it, it'd be great if you could consider lowering the prices a bit. I mean, come on, buying a few sets of bib shorts and jerseys shouldn't cost as much as a whole entry-level bike, right? Just a friendly suggestion!”

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Posted 1 year ago

“Express postage was not fulfilled. Wanted these base layers for TDU rides which I expected to arrive in time, but got them over a week after order placed. I assume the delay was due to resources focussed on TDU. Pop-up was great, well done. Disappointing that I was not able to use a gift voucher there though.”

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Posted 1 year ago

“Top service , prompt delivery, quality product & size chart correct”

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Posted 1 year ago

We are so glad to hear you had a great experience with your latest MAAP order. Thanks for the support, Craig!

Posted 1 year ago

“Super stoked with my latest purchase from Maap. Was slightly worried about the pockets on jerseys as they didn’t feel as tight as my other Maap Jerseys but have had no issue with anything falling out. Website is easy to shop online and quick with the despatching order.”

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Posted 1 year ago

“I really like fabric and unique graphics on the jersey. I weigh 64kilos and muscular in fram and find it difficult to find a jersey to fit! Xlrg is a perfect fit yahhh”

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Posted 1 year ago

“Kit is unreal love it !”

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Posted 1 year ago

“Very happy with quality and look of my jersey and bibs”

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Posted 1 year ago

“Unfortunately it was poor. I was too large for all of your riding clothes (196cm, 110kgs). So had to return my riding jacket. I was unable to this at the store, so had to pay to pay to get stock sent, antoher $20 for auspost. On top of my other postage paid. Costly and ineffective process.”

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Posted 1 year ago

Hi Tom, We are sorry to hear you had a bad experience this time. Our support team will be in touch shortly to help you with this. Kind regards, Dani Wright MAAP Customer Service Manager

Posted 1 year ago

“It would be nice to improve the webpage a bit. Cart view and check out is a bit confusing.”

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Posted 1 year ago

“MAAP products are always a guarantee, they respect the characteristics with which they are offered”

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Posted 1 year ago

Thanks for the awesome review! We appreciate it.

Posted 1 year ago

“Love this brand, looks great and the quality it's just superb!”

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Posted 1 year ago

Thanks for the love Jessie! We appreciate it!

Posted 1 year ago

“Very quick easy and great quality kit”

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Posted 1 year ago

Thanks for the super review, Michael!

Posted 1 year ago

MAAP is rated 4.6 based on 3,229 reviews