MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,082 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“I wanted to buy a gift voucher instore as I don’t I don’t like to use Visa card online and you don’t sell actual gift cards this was for my husband that wants to come in and purchase and use his gift cards like most stores have but instead he has a printed out piece of paper to come in with instead which I thought was weird as why don’t you just do the gift cards ? I think the sales person thought I was an idiot and then annoyed me also as not all of us like e cards and buying online I like bricks and mortar stores like yourself.”

Helpful Report

Posted 1 year ago

Hi Amanda, Thanks for taking the time to share your experience with us on purchasing gift cards to use at the MAAP LaB. I'm sorry it was not a good experience this time. We will take on all of your feedback here as we continue to improve our products and services. If you have any further suggestions or concerns, please don't hesitate to contact us. We hope to see you back at the LaB soon. Take care, Dani Wright Customer Service Manager MAAP

Posted 1 year ago

“Excelente atención”

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Posted 1 year ago

“Thanks for the nice and effective customer service. And for the good quality in your outfits.”

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Posted 1 year ago

Thanks for the review, Uwe! We are so glad to hear you were happy with the MAAP Support team's help and your MAAP pieces.

Posted 1 year ago

“From first click to last click it was a breeze and the package was delivered in time for Xmas! Unbelievable service!”

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Posted 1 year ago

This is the kind of feedback we love to hear. Thanks for the review and support, Jeff! Happy riding out there!

Posted 1 year ago

“As a larger rider 6’1” 230 it’s hard to find things that fit. This jacket fits perfectly first off. Lots of room in all the right places. Makes for a great wind breaker but is also very breathable. Very light and it looks great as well. No real complaints. Would recommend for anyone looking for a good non thermal jacket to layer for those windy cold days. Haven’t tried it in the rain yet but I assume it’ll be great there as well.”

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Posted 1 year ago

“Socks seem to be well made, look stylish, true to size and fit nicely. Delivered in timely manner.”

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Posted 1 year ago

Thanks for the awesome feedback, John! We appreciate the review.

Posted 1 year ago

“Pretty much what i expected from a brand like MAAP. Everything went smooth”

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Posted 1 year ago

Thanks for the support, Wilmer! Happy holidays!

Posted 1 year ago

“Generally quality products. Some stitching issues and lack of sizes”

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Posted 1 year ago

Hi James, Thanks for taking the time to share your feedback with us. If you have any unresolved issues reach out to our support team at info@maap.cc and they'll be able to help you out. We'll share your feedback on sizing too! Best, MAAP Support

Posted 1 year ago

“Bought two Tee's - "Evade Tees" - both size Large, but two different fits... I had an idea they might be as the two images of the models in the Hena and Blue looked to have two different sleeve lengths in the pics and I assumed they were both wearing mediums.. I'm ok with it, I like both fits, but I would expect most people would question it Maybe its why they were on sale..”

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Posted 1 year ago

“I have always loved the MAAP kits. It’s all I wear. I cycle roughly 4 to 5 hundred kms a week so I use a lot of outfits. MAAP has it all!”

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Posted 1 year ago

Thanks for the kind words and awesome review, Mandy! We love to hear this! Happy holidays!

Posted 1 year ago

“I’m an Aussie who lives in LA and rides road and gravel. Mostly I buy MAAP online, though here in LA we have Luft in Venice for IRL purchase and trying on. I love the Melbourne Lab. I love MAAP because the colors are beautiful, graphics awesome, fabrics are superb and sizing is consistent.”

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Posted 1 year ago

“Good quality products that fit well and last the test of time”

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Posted 1 year ago

Thanks for the awesome 5 star review, Daniel! We appreciate it!

Posted 1 year ago

“Fast and accurate customer service.”

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Posted 1 year ago

Thanks for the review, Hou! Happy holidays!

Posted 1 year ago

“Very happy with my jersey. Very nice bit of kit. Customer service is exceptional.”

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Posted 1 year ago

We are so glad to hear you loved your Jersey and were happy with your experience with our Support team! Thanks for the great review. Happy holidays!

Posted 1 year ago

“Great quality and fast delivery.”

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Posted 1 year ago

Thanks, Jiri! We appreciate the support!

Posted 1 year ago

“The best choice!”

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Posted 1 year ago

“Order arrived quickly and fit perfectly!”

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Posted 1 year ago

“I love riding so I love Maap”

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Posted 1 year ago

We love this! Happy holidays, Joost!

Posted 1 year ago

“Great products! The service (thereturn policy!) is not quite up to the standards consumers / I might be used to.”

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Posted 1 year ago

Thank you for your feedback. We appreciate your input and will consider your comments as we continue to improve. If you have any further suggestions or concerns, please don't hesitate to contact us.

Posted 1 year ago

“Comfortable”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,082 reviews