MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,918 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,918 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Fantastic quality - keep it up.”

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Posted 1 year ago

“Great products and style. Disappointing there isn’t more emphasis on a rewards program for loyal customers.”

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Posted 1 year ago

Hi Aleks, Thanks for your review and feedback! We have been having some chats here at HQ about building our loyalty program, while we are not sure how far away it is yet it's definitely on the cards! Thanks for the feedback, we'll be sure to share it to keep the conversations about getting this live going! Best, MAAP Support

Posted 1 year ago

“I’m an avid and very experienced cyclist who for the first time purchased MAAP cycling gear. The range is extensive, excellent quality, good fitting and the overall experience was pleasurable.”

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Posted 1 year ago

“Always smooth transaction, fast delivery, performance clothing that does excactly that! Thank you”

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Posted 1 year ago

“I love the fit of the Alt-Road t-shirts, would be great if the sleeves were a little bit longer for sun protection right to my gloves. I wore mine for a bikepacking trip and at the end threads were coming lose, you could definitely see wear and tear. I paired them with the alt road bibs which are so comfortable but very tight (size up) and are only good in the black, any other colour shows a very unfortunate sweat patch regardless of if you’re a sweater or not. Overall, good products if you can get them on sale.”

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Posted 1 year ago

“Easy ordering process and items arrived quickly”

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Posted 1 year ago

Glad to hear you had a good experience with our website and delivery time frames. Thanks for the great review, Ella.!

Posted 1 year ago

“I decided to try this brand and was not mistaken in my choice, the quality of the products is excellent”

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Posted 1 year ago

Thanks for the awesome review and feedback, Ekaterina! It's feedback like this that drives us to keep putting so much passion into what we do. We appreciate your support!

Posted 1 year ago

“had a good shopping experience, The arm screen runs small, the exchange process is easy, love the fast exchange.”

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Posted 1 year ago

“Swift delivery and quality kit. Why would you buy bibs without pockets ever again!?”

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Posted 1 year ago

“Easily the most comfortable cycle kit I’ve ever had”

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Posted 1 year ago

This is great to hear Andrew! Thanks for the review and support here!

Posted 1 year ago

“Nice material!”

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Posted 1 year ago

“my favourite bike cloth , best quality always happy with Maap products”

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Posted 1 year ago

Thanks for the kind review, Ahmed!

Posted 1 year ago

“Great as always”

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Posted 1 year ago

“LOVE your stuff. Fits perfectly as according to the size guide. Quality is amazing, colours are beautiful, fast delivery. Will be buying more 100%. Thank you!”

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Posted 1 year ago

We absolutely love to hear feedback like this Olivia! We have shared your review with our design team so they can see what a fan you are of their work.

Posted 1 year ago

“In brief, the comfiest and best fitting cycling kit I've ever worn.”

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Posted 1 year ago

Ben, thanks for the awesome review! We appreciate your support and review!

Posted 1 year ago

“Delivery was super quick. Jerseys fit well and I have already ridden with both. They’re breathable and comfortable. One ride was over 6 hours and had no discomfort.”

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Posted 1 year ago

This is the kind of feedback we love to hear! Thanks for your review and support Sophie!

Posted 1 year ago

“Great design, on trend.”

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Posted 1 year ago

Thanks for the great feedback, Chris!

Posted 1 year ago

“I love MAAP products. The quality is exceptional, and I love the designs of all your products. Shipping has always been fast. My only gripe would be the pricing”

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Posted 1 year ago

Hi Benjamin, Thank you for your review and feedback. We appreciate your input and will consider your comments as we continue to improve in the future. We are glad that you love our designs and shipping timeframes! Reach out if there's anything more we can do to help you and our support team is right here ready to assist you.

Posted 1 year ago

“Im very happy about what I've bought.”

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Posted 1 year ago

We love that you're happy, Eduardo! Thanks for the review.

Posted 1 year ago

“So far so good. The jersey size M was way too small, especially in the long sleeve cuff where could not get it over my hand. The Returns process seems Very simple and convenient so have sent off for an exchange 👍”

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Posted 1 year ago

Thanks for the review and feedback Tony! We're sorry this one was not a perfect fit for you. Hopefully your exchange will be the perfect fit. If you need any help with sizing reach out to our team at MAAP Support via live chat or email info@maap.cc and they are here to help.

Posted 1 year ago

MAAP is rated 4.6 based on 2,918 reviews