MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.61

4.6 Rating 3,403 Reviews

90 %

of reviewers recommend MAAP

4.6

Based on 3,403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“Delivered fast. Bibs are perfect. Normally, I ahve size M, so ordered M as well. Lenght is okay, it is more tight than different brands, but it is not the problem, moreover it is prefered.”

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Posted 1 year ago

“Buying experience is good, the size choosing system is fantastic. if they shipping cost can be reduced, it will be even better”

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Posted 1 year ago

“best in class online experience and customer service”

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Posted 1 year ago

Thank you so much for your kind words Anthony! We're thrilled to hear that you had such a great experience with our product/service.

Posted 1 year ago

“Nice clothes! Hope to be able to express directly to mainland China in the future”

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Posted 1 year ago

“Package on time, everything was fine”

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Posted 1 year ago

Thanks for your positive review, Lukas!

Posted 1 year ago

“Super quick delivery, no nonsense in the package, slick product!”

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Posted 1 year ago

We love to hear it, Jenny! Thanks for your positive review!

Posted 1 year ago

“Great product, fast delivery”

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Posted 1 year ago

Thanks for your positive review, Kevin!

Posted 1 year ago

“Very good!”

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Posted 1 year ago

Thanks for the kind words, Jing-Yi!

Posted 1 year ago

“I love the pink bibs! Such a fab colour and Maap fit always reliable! Rocked them on my Sunday ride and swear I cycled faster in them!!!! 🤣🤣🤣”

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Posted 1 year ago

Thanks for leaving such awesome feedback, Kate! We're so happy to hear you're enjoying your MAAP pieces.

Posted 1 year ago

“The alt jersey is a good fit and keeps me warm during freezing temperatures”

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Posted 1 year ago

Thanks, Tracey! We're so happy to hear you're enjoying your MAAP pieces. We appreciate your support!

Posted 1 year ago

“Super friendly crew! Great products as usual”

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Posted 1 year ago

Thank you for the awesome feedback, Zhang!

Posted 1 year ago

“maap is on the expensive end of equipment, but boy those gradient jerseys feel like gold”

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Posted 1 year ago

“the merino sockes very quickly developed holes aroudn the ankles... it was sad on quality”

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Posted 1 year ago

“Great bibs, and all the kit.”

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Posted 1 year ago

“Exellent, as always!”

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Posted 1 year ago

“Excellent quality as always.”

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Posted 1 year ago

“Sent an email to customer support regarding the quality on a pair of bib I purchased, With photos of sub standard stitcing on leg gripper finishes (birdnest of cotton) and unfinished (cut off) cotton. The garment also had threads exposed in the top of the shoulder strap. Here is the response from Martina; Thank you for reaching out.I have just shown the attached pictures to our production team, who have advised that the fraying is coming from some "finish" stitches, that are easily subject to fraying due to use and wash. Those stitches have no structural impact on the overall bib, which means that it should be durable and have no future issues. Please get in touch in case the bib deteriorates and we will promptly offer a replacement. 1. In relation to my contacting support services, it wasn't to get carification that the garment wouldn't fall apart after use or washing, it was that it was not to a standard which I expected for paying $355. 2. I advised in my contact email that I requested to return and item be replaced which was ignored. The order number was MAP-166278”

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Posted 1 year ago

“MAAP has been very responsive with great customer service.”

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Posted 1 year ago

“Fantastic customer service after the wrong size shorts were delivered on my recent order.”

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Posted 1 year ago

“One of the best Cycling kit i ever had”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,403 reviews