MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.62

4.6 Rating 3,905 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 3,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I've been buying MAAP almost exclusively for the last two years, and when I had the first faulty product I've encountered just recently, the refund process was handled seamlessly. I couldn't have been happier. gives me confidence to try new styles knowing i can always exchange. The only slight gripe is the fact you pay for the return, and then you pay again for postage when you get the new piece. Feels a bit icky but at least the product was exchanged.”

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Posted 1 year ago

“Very happy!”

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Posted 1 year ago

“Bought a bib and jersey. Jersey was too small, super easy exchange and the new jersey arrived in a few days.”

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Posted 1 year ago

“A great and welcoming instore experience followed up by great quality kit that was promptly delivered after purchasing online”

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Posted 1 year ago

“I feel like comport and light”

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Posted 1 year ago

“Excellent warranty but a little slow to respond to initial email. I had to call up and chase. Gear is awesome as always. MAAP forever!”

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Posted 1 year ago

“very light and comfortable.177cm 72kg, Wear M on Rapha and fit well in L on this jersey. If wants a tight fit then down size to M. Design, material, build and color are perfect, but TOO pricy,$200 will be more competitive.”

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Posted 1 year ago

“perfect customer service and the best bibs in the world! Aeon bib was the best choice for me riding the Tour of Flanders, 229km.”

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Posted 1 year ago

“Love the brand and the community”

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Posted 1 year ago

“MAAP has the best quality and customer service and they have the best looking gear as well.”

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Posted 1 year ago

“Terrible customer service”

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Posted 1 year ago

“My MAAP long sleeve jersey is certainly a favourite. As well, orders have completed”

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Posted 1 year ago

“I have 4 Maap items: jumper, t-shirts and jerseys, all size M. I recently bought a jacket also in size M and followed the tips on the ‘what's my size’ link on the website but it didn't fit, it was extremely small. The problem is that they don't have any more and it was on sale, so Maap doesn't refund the money and I'm forced to buy another item that I don't want/need, and the mistake, in my opinion, was the brand's for having an item outside the size standard.”

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Posted 1 year ago

“Great customer support when you need it on that rare occaion. High quality products”

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Posted 1 year ago

“Issue resolved post-haste with the best outcome for the customer.”

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Posted 1 year ago

“Keg warmers were spot on size wise and winter comport wise”

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Posted 1 year ago

“Too expensive. Staff sometimes helpful sometimes nahh... could be better.”

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Posted 1 year ago

“I am referring to the Team Bib Evo in this review. Retail price of $355AUD. Now, they are certainly good quality bib shorts, as they would want to be, for the price. I have read reviews that claim these bibs are just as comfortable after 4 hours as they were when they first got on the bike. I have not found this to be the case at all, these bibs don't offer any advantage over other bibs I own that cost one quarter of the price. If you think forking out big money is going to be a magic bullet to improve comfort on your bike, thing again, save your money. I understand that for some people this is fashion and want people to know they spent top dollar on their kit, in this case, go for it.”

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Posted 1 year ago

“Item came very quickly Produxt is great is actually 2nd set I own so i already knew this.”

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Posted 1 year ago

“Hi, I ordered 3 weeks ago 3 items and I’ve received only 2 items and one is missing. I have no update from you and I don’t know when I will receive it.”

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Posted 1 year ago

MAAP is rated 4.6 based on 3,905 reviews