MAAP Reviews

Name: MAAP
Address: Suite107, 204 Ingles Street, Port Melbourne, Victoria
Rating: 4.63

4.6 Rating 2,921 Reviews

91 %

of reviewers recommend MAAP

4.6

Based on 2,921 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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English

“The materials and workmanship are good, but the cut of the jersey is a bit too long”

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Posted 1 year ago

“Great fit and super sleek design. Love it.”

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Posted 1 year ago

“Great stuff. Superb quality and quick delivery.”

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Posted 1 year ago

“all of goods is good but red winter jersey is more small than other same size jersey. i don't put on.”

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Posted 1 year ago

“I am addicted, once I got my first delivery there was no turning back. I love the fact the sizing is accurate too. Washes beautifully and all the different types mean Geelong weather and it’s several seasons in a ride you can elect different weights or layer up. Items pack well into pockets.”

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Posted 1 year ago

Thanks, Jo! We're so happy to hear you're enjoying your MAAP pieces. We appreciate your support! Thanks for taking MAAP out on the road in Geelong!

Posted 1 year ago

“Overall, the quality control of the products is pretty good. I bought your products because I like the design. But In the way of product style, can there be a clearer product classification? One is young and trendy, and the other is mature and elegant. Just my personal opinion”

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Posted 1 year ago

Thank you for your feedback, Yichun. We appreciate your input and will consider your comments as we continue to improve. If you have any further suggestions or concerns, please don't hesitate to contact us.

Posted 1 year ago

“I found the Customer Service excellent. I had an issue with putting the incorrect postal address on my order and Dani was fabulous with sorting it out for me.”

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Posted 1 year ago

Hi Rachel, Thanks for the review and feedback! We are glad the team were helpful! Reach out if there is anything else at all that we can help you with. Happy riding!

Posted 1 year ago

“Easy , price n quality n a shipping also good”

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Posted 1 year ago

Thanks for the review, Kim. We appreciate it!

Posted 1 year ago

“All the jerseys short/long just perfectly fit my body, and the colorway and the touch of the fabric also matched the price. I would suggest adding more definition to the "Sizing & Fit" section so customers could know the stretch of each model and whether should go for the smaller one/larger one on the vest/jacket/long jersey.”

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Posted 1 year ago

Thanks for the review and feedback, Jones! We'll be sure to take your feedback on board around more information on sizing on the website too.

Posted 1 year ago

“제품 품질 좋고 디자인 좋습니다 착용감 굿! 가격 적당해요”

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Posted 1 year ago

Thanks for the review, Tae! We appreciate it!

Posted 1 year ago

“Customer service is second to none. Very helpful when I made mistake with sizing. My order was amended before it was dispatched. Thanks”

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Posted 1 year ago

Thanks for the awesome review and feedback, Ross! We are glad MAAP support took great care of you!

Posted 1 year ago

“Apparel design looks ordinary but when you wear them, they really look astonishing and amazingly fit to your body. I love the zip and bib firmness. The vibrant color and matching tone. I just wish the bib can be cheaper in price”

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Posted 1 year ago

“I brought at pair of knicks and Maap would not fulfil order. Firstly the said issue with payment. Then they said l was getting a refund. If there was an issue with payment how then do l get a refund. Their story kept changing. I thought an order was an legal binding contract. Apparently not. The order even reached my town only to be diverted at the last minute. Not good enough”

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Posted 1 year ago

Hi Sally, We are sorry for the experience that you had. We'd like to discuss it further. If you get in touch with us via info@maap.cc we can review this with you. Best, MAAP

Posted 1 year ago

“The quality of the apparell that I received as espected. The jersey round neck is comfortable. It better if you can put 3/4 bitshot as one of the alternative for your customer to choose.”

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Posted 1 year ago

“Excellent!”

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Posted 1 year ago

Thanks for the positive review, Susan! We appreciate it!

Posted 1 year ago

“Shipping was insanely slow and way too expensive. Taking a week to get it shipped out but only having a $20 offering for express shipping? Sure once Australia Post gets it, it may be quick, but the wait is longer than an order from another company anyway. $20 shipping was 1/4 of my order value as well, was going to be 1/3rd. That is far to high for no apparent reason.”

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Posted 1 year ago

“Clear communication - nice packaging, awesome product.”

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Posted 1 year ago

Thanks for the awesome review, Gary!

Posted 1 year ago

“Great products, great shopping and shipping process! Thank you”

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Posted 1 year ago

“Maap is one of the few cycling brands that is my go-to for jerseys because of its quality material. However, I'm pretty upset that it has recently increased its minimum spend for shipping internationally. :(”

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Posted 1 year ago

“The best customer service in the business. I buy allot of cycling gear on line and MAAP gets your items to you fast, if you need to return it’s fast, and most important is the fact that I find MAAP to be the best in the cycling clothing business.”

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Posted 1 year ago

We love to hear this Clark! We will share this with our MAAP Support team! Thanks for the review and the support!

Posted 1 year ago

MAAP is rated 4.6 based on 2,921 reviews