“I love it the only thing I don’t like is you only get to talk to your coach face-to-face one time and that’s it. But other than that the experiences have been wonderful I’m learning new things every day.”
“My coach Nicole is supportive, informative and knowledgeable. I am learning from her and have lost weight.
On the other hand, the macros app is not particularly user friendly for me.”
“I think Carly is a great coach. She always answers and encourages. I just wish I knew what else to ask for. I know that she would give it to me straight. I love seeing her FB posts, and tips on working out. All in all, a good experience.”
“Overall it's good, but I feel it's missing some extra special touches. I think a monthly video check-in would be good and help me feel more connected to my coach. Also, I would like a change up in the weekly check-in questions occasionally.”
Hi Kristy! Dylan here. Thank you for this! These are actually some really great suggestions. I will mention your review & recommendations at my next meeting with the rest of the executive team. We regularly discuss ways to add more value to our service and are constantly thinking about ways we can make the experience better & better for our clients. Feedback and insight like this is what we're after. Thank you!
If you ever have any other suggestions or just want to contact me to discuss ways in which you think we could better serve you as a client, don't hesitate to email me. My email is dylan@macrosinc.net
Thanks again for the suggestions and the insight! I will be mentioning this.
“I am starting to feel like perhaps I might need a coach with background in depression, former addictions (drugs), more response on the weekends... ?
He is very knowledgable and has been good to work with. I'm just wondering out loud.”
“Coach Eugene has been brilliant at putting my mind at ease about this journey. He’s helped me to not be so hard on myself, to look at the bigger picture but to also put the work in to get results. I am so happy with my nutrition and how best to manage it. If I’ve come across a bit of a bump in the road, Eugene has always set me straight, given me resources and info supporting reasons why which has helped me get my head around things. Sadly I have to go it alone after just three months and I’m sad about that. I hope to return for the complete coaching experience soon in the future. For now, I have the tools to keep going as I am.”
“Coach is attentive. Has good suggestions and points out where I can do better. I have been pretty compliant so she has not had to scold me ! I did not understand that we would “talk” just twice now. Expected to talk more. Also, could have used more instruction on the app.”
“My coach, Melody, is wonderful! The 4 stars is because Macros as a corporation (which is what you asked me to rate above) can always improve. To be picky, the formatting of the app on my iphone - the dashboard doesn't fit the screen. That's hard to look at. To get 5 stars, well, I don't think I've ever given 5 stars. But ya'll are working hard and I'm proud to be a member of the community.
As for my coach, she's super knowledgable, always responsive, and I'm very happy to be working with her. You paired me with the perfect coach if you ask me. She's great!”
