Marks And Spencer Reviews

Name: Marks And Spencer
Address: Waterside House, 35 North Wharf Rd, London
Rating: 2.78

2.8 Rating 2,325 Reviews

43 %

of reviewers recommend Marks And Spencer

2.8

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

About Marks And Spencer:

Marks & Spencer are one of the UKs top department stores with a substantial range of products available online. All M&S clothing and home products are available through www.marksandspencers.com, as well as some online exclusive products.

Visit Website

Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd
London
W2 1NW

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Marks And Spencer 1 star review on 12th July 2025

111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The new style food shops of marks and spencer are not designed purely for the pop in and get a few bits and maybe lunch any longer. It lends itself to a full weeks shopping trip, isles are wide and easy to manoeuvre, plenty of choice more like a delicatessen than a main stream supermarket. And one must never forget the “yellow label” search and get excellent food for even cheaper!”

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Posted 2 years ago

“I ordered my daughter Mother’s Day flowers 100 Daffodils they were amazing I love M&S even tho I don’t have one here in Lanzarote I order from the UK fabulous. You have made me and my daughter extremely happy 😃”

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Posted 2 years ago

“Bra fitting service by Janet at Rubery store was the best service ever. Discreet, efficient, friendly, professional, sensitive...I could go on. Absolutely wonderful. 10 out of 10”

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Posted 2 years ago

“This makes my day when I have a bad one just brilliant”

Marks And Spencer 5 star review on 3rd March 2024

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Posted 2 years ago

“I am somewhat unable to walk far, or for too long. So the M&S food store in Winchester Road, Southampton, is perfect. I can park right outside, take a trolly and walk.the shop, without any problems. This particular shop is constantly clean, well stocked, the staff are so helpful and I don't think I've ever come across, such a committed customer service premises, as effective as this store. Great job and I'm so impressed.”

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Posted 2 years ago

“Wonderful assistance from the store manager at M&S Worthing. Good to see that customer care still counts. Excellent.”

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Posted 2 years ago

“Amazingly good tasting food.They always know the product will be a winner”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“We always order our xmas food from m&s, it always comes in on time and the food is always excellent..this year we ordered a pre cooked turkey with stuffing & gravy..it was superb very succulent, all our order was 1st class.. well done m&s & to all staff in stores we shop...swansea west Park. & mumbles....fab food as always....sue & Don latty”

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Posted 2 years ago

“Every time I see this it makes me smile”

Marks And Spencer 5 star review on 23rd December 2023

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Posted 2 years ago

“Ordered online from M&S 2 boxes of cakes as a Christmas gift for a company I have worked for as a thank you, I requested the 20-12-2023, M&S strike me as a company of quality with a reputation to protect, I wasn't to be disappointed they arrived on the day and the company were over the moon with the wonderful cakes. Great price. great service thank you M&S.”

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Posted 2 years ago

“Jamiee from the lingerie department manager at Hempstead valley shopping centre was absolutely amazing, her customer services was so helpful and lovely, I highly recommend her.”

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Posted 2 years ago

“Always good quality staff are friendly and helpful”

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Posted 2 years ago

“Went in to marks and Spencers in Lymington and have to say the staff and managers are a credit to marks and Spencers they are the best ❤️”

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Posted 2 years ago

“Wonderful customer service as ever from Beth, kirsty Sarah and Sharon. Always a warm welcome and quality foods.”

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Posted 2 years ago

“I have shopped at marks and Spencers for many years and even I no section manager Nikki is not someone to get on the wrong side off as that gentleman found out he must have been just stupid to fall out with her she will stop at nothing if you upset her as the staff no only to well but really to say yr husband is ringing yr work to make sure she got there safely OMG”

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Posted 2 years ago

“We have just had the king prawn and chorizo paella for dinner and it was absolutely fabulous. Just as good as we’ve had in Spain! Well done M&S!”

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Posted 2 years ago

“This does make smile”

Marks And Spencer 5 star review on 4th October 2023

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Posted 2 years ago

“Yesterday the 20th September 23 the staff at the Enfield store branch went over and beyond to help me and my mother, she almost collapsed... they provided a wheelchair for me, and the beautiful lady in the lingerie section fitted my mother for a new bra. unfortunately I did not get her name... and after the beautiful Maria helped me with my mother in the pouring rain, I will be forever grateful to her and the staff for their help on a very difficult day. Thank you so much and may God bless them for their kindness x”

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Posted 2 years ago

“When this bird speaks I just cringe 😬 but a the same time makes me smile 😃 the new Percy pig 🐷”

Marks And Spencer 5 star review on 29th August 2023

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Posted 2 years ago

Marks And Spencer is rated 2.8 based on 2,325 reviews