Matalan Reviews

Name: Matalan
Rating: 3.59

3.6 Rating 1,858 Reviews

65 %

of reviewers recommend Matalan

3.6

Based on 1,858 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Matalan 1 star review on 19th October 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rangwith a query , went above and beyond to help”

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Posted 6 years ago

“Matalan is always the first shop I go to when needing new clothes, night wear and of course their home accessories. They have a huge choice of designs for all ages and very good prices.”

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Posted 6 years ago

“its was right thing and length i needed”

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Posted 6 years ago

“The Allibert garden chairs are excellent and delivery as promised.”

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Posted 6 years ago

“Efficient service, item delivered on time.”

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Posted 6 years ago

“Love my new chairs, came on time.. staff very helpful”

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Posted 6 years ago

“They have a wide variety of items, all of good quality and competitive prices. Their website is easy to use, and they always deliver on time.”

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Posted 6 years ago

“Everything I wanted was in stock, store very clean and well presented, staff very nice and pleasant as always.”

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Posted 6 years ago

“Easy checkout, no hassle collection from store”

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Posted 6 years ago

“Everything u could ever want for urself and ur family can be bought from mataland the quality is good as well as the prices I never have enough time to look at everything”

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Posted 6 years ago

“Good value and quality”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Really good quality products are a good price.”

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Posted 6 years ago

“Their customer service is really good as they always respond quickly to a queue forming and put more people on the tills. It is also air conditioned which is lovely for shopping!”

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Posted 6 years ago

“Again good quality clothes and will exchange with out any questions”

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Posted 6 years ago

“I placed a order and was delivered to store for free within 2 days and when I collected item it was fast service”

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Posted 6 years ago

“Great clothes, free click and collect, always friendly and helpful staff”

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Posted 6 years ago

“Have bought from Sovereign Harbour Store Eastbourne & the checkout staff are always friendly, polite & helpful. My online shopping experience has been excellent. Great range of items at low cost.”

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Posted 6 years ago

“The girl serving in Aberdeen matalan yesterday was fantastic! So cheery even when she was stuck inside on thw hottest day off the year! Gladys 10 out of 10”

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Posted 6 years ago

“I bought shoes for my son and swim shorts for my other half, very happy with both.”

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Posted 6 years ago

Matalan is rated 3.6 based on 1,858 reviews