Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.77

4.8 Rating 3,394 Reviews

94 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how Mattress Disposal Plus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what the name implies ! I bought a mattress on line and needed to dispose of my old heavy Mattress, booked these guys on line and wham, bam thank you mame... done and done! Showed up on time too!”

Helpful Report

Posted 8 years ago

“Excellent!”

Helpful Report

Posted 8 years ago

“Thank you very much. The pick up was 1 hour late but the men that came, called me to give me a heads up. When they finally arrived, they where very nice and polite.”

Helpful Report

Posted 8 years ago

“Nice work!”

Helpful Report

Posted 8 years ago

“The service was quick and timely!”

Helpful Report

Posted 8 years ago

“On time, friendly, fast and efficient.”

Helpful Report

Posted 8 years ago

“I'm so happy to find such an easy affordable option to landfill!”

Helpful Report

Posted 8 years ago

“I was expecting the bed frame to be taken with the mattress, but the two guys didn't really say much or were very responsive to me.”

Helpful Report

Posted 8 years ago

“GREAT SERVICE!”

Helpful Report

Posted 8 years ago

“Service worked great - team that picked up mattresses arrived during the time slot scheduled and called about 45 minutes before arrival to confirm the time was still good. Very please with the service and team that picked up the mattresses.”

Helpful Report

Posted 8 years ago

“Simple, efficient and punctual. Workers friendly, clean and careful. If only all business transactions were as pleasant.”

Helpful Report

Posted 8 years ago

“They called to let me know they could come a day earlier because of a cancellation. They were prompt, excellent communication, kind and professional! Thank you!”

Helpful Report

Posted 8 years ago

“Great service, gave us a call 30 minutes notice and showed up on time!”

Helpful Report

Posted 8 years ago

“It only took about 5 minutes and all 4 pieces were in the truck. Nice guys, too. Thanks.”

Helpful Report

Posted 8 years ago

“Well done”

Helpful Report

Posted 8 years ago

“Was told you'd be by around 4p-8p. Got a call saying they were on their way to the property at 11a. Normally changing schedule on such short notice is kind of difficult and sometimes annoying. However, this appointment was made last minute, and y'all were able to accommodate the service the next day, which was awesome in itself. So, the last minute earlier pickup was even better. The guys who retrieved the mattresses were funny and personable. We are glad we were able to get these items recycled, rather than tossed in the dump. Thanks for offering the service, and for beingso helpful. Your company rocks. Meg Hinton :)”

Helpful Report

Posted 8 years ago

“Haley was a great help”

Helpful Report

Posted 8 years ago

“Exactly what we needed done.”

Helpful Report

Posted 8 years ago

“No one showed up during my 4 hour window, which was frustrating having to sit and wait for that. I called and was told that they'd reach out to the local manager and they would call me, so I waited for another 3.5 hours with no calls or anything. I then called again and was told I would receive a call from the local manager again, but received nothing. Later that night I sent an email asking for either a refund or any information at all regarding my booking, because I was moving in two days, and finally received a phone call saying they would be by the next day. When they actually showed up the process was incredibly quick and painless. It's a shame that individuals are charged $70.00 for being a "no show," but the company is not held to the same standard. I would rate less, based on my unpleasant experience, but the fact that the issue was eventually resolved and the men who helped move my furniture did a good job leaves me with a 3 star.”

Helpful Report

Posted 8 years ago

“Hi! I had two mattresses and a box spring that I needed to get rid of and I found you through a search online. Booking was super easy and I got a confirmation e-mail response very quickly. The two reasons for my three star rating are because: 1. I had to pay before services had been completed and 2. my booking was rescheduled two different times because of mechanical issues with the driver's truck. I am completely understanding of mechanical issues, that is by no means anyone's fault, it happens. My family and I were just frustrated because of scheduling conflicts with it being rescheduled two different times. I ended up just cancelling and asked for a full refund, which I got very quickly. Customer service was understanding and amazing about the situation. I truly appreciated them.”

Helpful Report

Posted 8 years ago

Mattress Disposal Plus is rated 4.8 based on 3,394 reviews