Mattress Disposal Plus Reviews

Name: Mattress Disposal Plus
Address: 300 Galleria Parkway, Suite 1870, Atlanta, GA
Rating: 4.76

4.8 Rating 3,472 Reviews

93 %

of reviewers recommend Mattress Disposal Plus

Company Reviews

Metrics

Info

4.8

Based on 3,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Write Your review

Tell us how Mattress Disposal Plus made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The online reservation was good. The pickup was good. BUT - the company you selected to do the pick up in my area called me now less than 12 time the night before and the morning of starting at 7:00 AM. Since it was a recorded message, I could not get them to stop. It was very, very frustrating getting call after call after call . I will give 4 stars since your company did a god job, but the frustration from the calls makes me want to give 0 stars.”

Helpful Report

Posted 9 years ago

“Thank you much â€¦ you were very helpful â€¦ I hope the mattress was put to good use. Mimi S.”

Helpful Report

Posted 9 years ago

“Good Job!!”

Helpful Report

Posted 9 years ago

“The online booking and payment process was super easy and convenient. I liked the fact that I received a call letting me know that my pickup would be delayed, however the delay turned into an all day wait. My original time was between 8a-12p but my pickup didnâ€™t happen until 4:30p. I had to call around 3:45 to make sure they were still coming. Everyone that I spoke to was professional and genuinely sorry for the delay. Other than that all was well.”

Helpful Report

Posted 9 years ago

“Great service! On time, helpful and friendly. -Curtis Hedlund”

Helpful Report

Posted 9 years ago

“Your guys were perfectly on time and very professional. They made the pick up so simple and easy. Thank you!”

Helpful Report

Posted 9 years ago

“The movers didn't tell me they were leaving and left the front door open.”

Helpful Report

Posted 9 years ago

“My only feedback is that my service window was from 8-12 (4 hours) and I had several work related meetings scheduled after this window. At 11:55 I got a call saying they were 20 minutes away which was outside this window. I had hoped to get lucky and get this done earlier in the window so I could leave at 12 but realized that doesn't always work. But after giving up 4 hours of my day and then getting that call was not great service. I was forced to carry by items outside and leave them at the door so I could leave and they picked them up while I was gone. Not the best scenario but it worked. Please take value in your customers' time going forward. I would use this service and company again as everything else worked smoothly.”

Helpful Report

Posted 9 years ago

“Great service! Called me to let me know an ETA, super fast. In and out in less than 5 minutes. Good price.”

Helpful Report

Posted 9 years ago

“Great service, friendly pickup guys!”

Helpful Report

Posted 9 years ago

“The crew was on time and quickly took care of the old mattress. Very satisfied.”

Helpful Report

Posted 9 years ago

“They were respectful individuals who efficiently carried the request in which I put. All items were taken apart and removed from my apartment with no time delayed. I would recommend this service to others and if ever I need a removal of furniture service, I would refer back to this. Thank you.”

Helpful Report

Posted 9 years ago

“My initial pickup day was missed. The first person I spoke to never returned my call, but after hours my message was promptly returned and a convenient pick up time the next day was arranged. The delivery drivers were efficient, courteous and prompt and a pleasure to deal with. I know scheduling issues can occur, and would have been more pleased if I hadn't had to call twice to find out if the pickup was still happening on the scheduled date . I would still use your service in the future.”

Helpful Report

Posted 9 years ago

“The service was easy to schedule and completed when scheduled. I would recommend them to a friend or family member and I would use them again if the need occurs.”

Helpful Report

Posted 9 years ago

“ONTIME AND CORTEOUS PERSONAL, would hihgly recommend”

Helpful Report

Posted 9 years ago

“My pickup wasn't put on the schedule, even though I got a confirmation email. Fortunately the area manager was able to get someone to come up and pick the mattress up, albeit 4 hours after my window ended.”

Helpful Report

Posted 9 years ago

“Awesome Job”

Helpful Report

Posted 9 years ago

“Awesome Job”

Helpful Report

Posted 9 years ago

“The two individuals that came were not all that friendly, but that wasn't a very big deal. The fact that they left a huge and long scrape in the wall when they moved the mattresss out was a big deal since we now have to repair the wall due to their lack of being cautious. Please speak to your workers and request that they be very careful not to cause damage when they move the furniture out of a customer's home. Other than that incident, we were satisfied with the service.”

Helpful Report

Posted 9 years ago

“Good service. Thank you.”

Helpful Report

Posted 9 years ago

Mattress Disposal Plus is rated 4.8 based on 3,472 reviews