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Mobile Outfitters Reviews

4.4 Rating 5,276 Reviews
86 %
of reviewers recommend Mobile Outfitters
4.4
Based on 5,276 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 83%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Mobile Outfitters Reviews

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

Write Your review

In second day, that protection start peel off. I'm using this from almost 3year, this is my worst experience.
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Not good that much
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mobile wrap is fine (overpriced, but good), however staff have an attitude issue and not friendly nor willing to help. I now do the 150 egp wrap in CFC and would rather not deal with mobile outfitters' arrogant staff.
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Sharjah city center branch stuff is totally unprofessional unlike ajman city centre and sahara
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The quality is too poor
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It was pathetic. I want my money back you guys are fraud.
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We would like to further assist you, but we will need specific details like, name, phone number, receipt, kiosk location,order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you!
Iam from Bahrain and Unfortunately took one life time package for mobile outfitters Bahrain. I regret I am sharing my bad experiences here 1.Cheating customers by providing wrong information at shop 2.Poor material quality 3. Lack of proper workmanship 4. No proper stock of material 5. Changing price without prior information 6. No proper customer handling
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Hi Nithin, We are sorry about your experience at the Bahrain location. We would like to further assist you, but we will need specific details like, phone number, receipt, order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you! We look forward to hearing from you soon.
Visited the shop in Coimbatore.Staff demanded the receipt and she is very rude . i have to argue with her to get the prodcut replaced
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Quality of the product is great but the customer service is bad. Real bad. They franchise to people and doesn’t bother what they do how they treat customers. Amazon’s 50 AED fits perfectly and does better work for the cost. Just because their product is good they act smart. Even if their team tells you something the franchise people won’t respect you. Keep sending you back and forth saying simple reasons and finally tell you sorry it’s more than 15 days we won’t refund. They don’t communicate properly. Completely misleading marketing. Just money making minded people.
Helpful Report
Quality of the product is great but the customer service is bad. Real bad. They franchise to people and doesn’t bother what they do how they treat customers. Amazon’s 50 AED fits perfectly and does better work for the cost. Just because their product is good they act smart. Even if their team tells you something the franchise people won’t respect you. Keep sending you back and forth saying simple reasons and finally tell you sorry it’s more than 15 days we won’t refund. They don’t communicate properly. Completely misleading marketing. Just money making minded people.
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Professional looting with a cheap product.
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This product has no quality and reliability. For frequent mobile users, this "cover" will not last even 1 month. Unfortunately, this service has no warranty even for a week. Every visit need to pay AED 21. We have to take-care this "cover" more than the device. This is not a quality product. If you have enough time to visit every week or in 10 days to their store, you can go ahead with this service. Don't forget every repairs will coast you AED 21 (If you visited 10 times it will be 210 + 170, the initial charge). It is a professional cheating, I will never recommend this product/service.
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This is fake if there was a review lesser then one Star I would have given that. Don't fall into it. The material peels off quiet easily. They say there is a lifetime gaurantee but to have a lifetime gaurantee you have to keep material on the phone otherwise it's not covered. So even if it's peeling and not protecting the phone you have to leave it for renewal. Again after paying £50 renewal is not free you have to pay £12 every time it's starts peeling. Mine phone protecter bwas peeling within weeks of it being done.
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There are always a lot of air bubbles with between the screen and the sticker! I’m so disappointed from your service! I paid a lot of money for low class service! What a loss!
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I had done skin type back side protection for my Samsung Galaxy S21 Ultra model phone from Oman- Salalah Garden mall store. The top edges were not done in a good way, when I asked for rectification the guy told me it is computerized cutting they cant do anything, at least they can fix with extra manually cut piece. It looks bad..
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Fitted my iPhone 8 Plus with the fusion screen protector and this weekend my phone fell and the screen is shattered. Emails n DMs to the branch in South Africa no response.
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Folia Fusion je nepouziteľná pre zakazníkov, ktori pracujú v odveti, kde sa pouziva akykoľvek "lieh" (a aj isopropyl!!!, desinfekcie, ktore su v tejto dobe nadmieru pouzivane), rozlepta sa povrch. Doposiaľ som sa nestretol s takouto vlastnosťou pri foliach na mobil. To ako mame si pokazde pred chytenim mobilu umyt ruky a osusit si ich? Pri montazi folie sa niecim podstriekava samotná folia, to mi sposobilo, ze som nic v sluchadle nepocul, dal po ceste do servisu, tam mi vyslovene povedali, ze keby som prisiel neskor a ten "sajrat" by zaschol uplne, museli by mi vmontovat nove sluchadlo za 60 euro!!!, tak ho iba vycistili spominanym isopropylom, ktory sa pouziva na cistenie v elektrotechnike, folia okolo sluchadla ostala rozleptana.... !!!
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Very Bad Behaviour of the Staff at Mirdif City Center kisok.Instead of solving the issue they want to start a fight and not accepting their mistake.
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Im not satisfied with the product not worth the amount been paid
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Worst ever Worst customer service Worst material I have a very bad experience with you for more than 2 times. It’s ridiculous.
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Hello Maha, To further assist you, we will need specific details like name, receipt, order number, location etc. Because we will need this confidential information and want to respect your privacy, please email us at help@moutfitters.com so that we can continue to help you!
Mobile Outfitters is rated 4.4 based on 5,276 reviews