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Mobile Outfitters Reviews

4.4 Rating 5,321 Reviews
86 %
of reviewers recommend Mobile Outfitters
4.4
Based on 5,321 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
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About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

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Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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I have note 10+ & im using mate clear coat which is lifted up from edge sides, almost they fix 5 times in a weak but still the issue is same even i rise my complaint to management but still they didn't replay.
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Very expensive
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Waiting for looong time to process our order , said 15 minutes but actually 40 minutes!
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The products are already over priced, despite of that customer has to pay additional service charge for getting the screen protector changed.
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The young guy working at the conestoga mall location was on his phone at arrival and pickup when I went to pay and he grab the iPad he dropped my watch face down on the counter oh no he didn't place it down gently he dropped in and it landed on the screen
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Not Worth, No Safety for Mobile
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Their quality of the products has really gone down the protection of the phone isn't done properly.I got my iPhone 12 protected with them and it has problems from the first day as it wasn't done properly even after paying so much. Pathetic service
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Right after 2 days there are bubbles on front side of my mobile. Now will have to go back to city center Sharjah kiosk for new cover. Very disappointed for the money I paid
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One of the worst products in the price bracket I have used and I came across many working from the telecommunications industry. I have spent £60 as I liked the look of my phone and did not want to cover it with the traditional case. I was assured by the sales person that the additional case was not required unless I tend to drop the phone frequently and wanted to protect the corners. That’s already a contradiction to what’s being advertised. The case started to peel off within days but I was not able to come to the centre straight away as I could not travel. When I got here today I was told that I would have to pay £12 labour cost!!! This is ridiculous! Correct me if I’m wrong but doesn’t the warranty supposed to cover material and cost for at least 12 months? Do not use the product as there are other more superior product that cost less. Trading standards here I come.
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In second day, that protection start peel off. I'm using this from almost 3year, this is my worst experience.
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Not good that much
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mobile wrap is fine (overpriced, but good), however staff have an attitude issue and not friendly nor willing to help. I now do the 150 egp wrap in CFC and would rather not deal with mobile outfitters' arrogant staff.
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Sharjah city center branch stuff is totally unprofessional unlike ajman city centre and sahara
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The quality is too poor
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It was pathetic. I want my money back you guys are fraud.
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We would like to further assist you, but we will need specific details like, name, phone number, receipt, kiosk location,order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you!
Iam from Bahrain and Unfortunately took one life time package for mobile outfitters Bahrain. I regret I am sharing my bad experiences here 1.Cheating customers by providing wrong information at shop 2.Poor material quality 3. Lack of proper workmanship 4. No proper stock of material 5. Changing price without prior information 6. No proper customer handling
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Hi Nithin, We are sorry about your experience at the Bahrain location. We would like to further assist you, but we will need specific details like, phone number, receipt, order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you! We look forward to hearing from you soon.
Visited the shop in Coimbatore.Staff demanded the receipt and she is very rude . i have to argue with her to get the prodcut replaced
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Quality of the product is great but the customer service is bad. Real bad. They franchise to people and doesn’t bother what they do how they treat customers. Amazon’s 50 AED fits perfectly and does better work for the cost. Just because their product is good they act smart. Even if their team tells you something the franchise people won’t respect you. Keep sending you back and forth saying simple reasons and finally tell you sorry it’s more than 15 days we won’t refund. They don’t communicate properly. Completely misleading marketing. Just money making minded people.
Helpful Report
Quality of the product is great but the customer service is bad. Real bad. They franchise to people and doesn’t bother what they do how they treat customers. Amazon’s 50 AED fits perfectly and does better work for the cost. Just because their product is good they act smart. Even if their team tells you something the franchise people won’t respect you. Keep sending you back and forth saying simple reasons and finally tell you sorry it’s more than 15 days we won’t refund. They don’t communicate properly. Completely misleading marketing. Just money making minded people.
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Professional looting with a cheap product.
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Mobile Outfitters is rated 4.4 based on 5,321 reviews