Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St, Suite 106, Philadelphia, Pennsylvania
Rating: 4.43

4.4 Rating 5,493 Reviews

86 %

of reviewers recommend Mobile Outfitters

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-383-1656

Email:

help@moutfitters.com

Location:

3901B Main St,
Suite 106,
Philadelphia
Pennsylvania
19127

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Mobile Outfitters 5 star review on 15th April 2025

120

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the CSR does not respond properly at the city center mall, Doha Qatar. He is working which I can see, but he can take out 2 mins just to take my device and add the coat later. But I do not understand why your customer service reps do not attend to customers properly. and they spend too much time with one customer as if it's a business deal going on, they just have to take the phone and let the customer know when to come back for the return, but unfortunately, that is not the case.”

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“Once I had my screen broken so I got it replaced from a mobile repairs shop. After that I lost my old clear coat I had and mobile outfitters company said it cannot be replaced without the old plastic even though I had all the bills and proofs of payment. Highly disapponting”

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“Lousy service, after installation of the matte screen protector, staff told me can return anytime there is an issue and they will change it no charge. The screen protector lasted less than a month before air bubbles started showing at the edges. By the way, I use my phone normally. Each time I put my phone in my pocket I made sure nothing else was in my pocket. Went back to the shop and they wanted to charge me full price for it. They also blamed me saying I used it roughly. There wasn't even a scratch on the screen protector just the edges kept peeling. DO NOT PURCHASE ANY SCREEN PROTECTOR FROM THIS BUSINESS. It is not worth the price.”

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“Poor quality cover on my iPhone 12 mini peels of very easily also traps dirt under the cover - to complain have to go through a long process via email - I had the cover replaced 4 times now in 3 months it’s a waste of time . They won’t refund the initial payment”

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“I got something that I didn’t ask for. Very disappointed.”

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“So bad quality and customer care ,”

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“Very very very poor service and quality”

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“Not at all satisfactory”

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“It is so expensive 😔”

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“It was mat coat, and it was affecting clarity of screen. Plus it was not protecting screen from braking, but from scratching. Eventualy I had to remove it and put clear glass protector. Expensive product with partialy function, not going to by again.”

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“The person who did the coating needs training. I expressed my dissatisfaction and then a Filipino lady did the coating again. She accepted the fact that the coating was not done properly. She tried to rectify what was done. However, as expected In just a couple of days, the coating started to peel off from the sides. Despite following their instructions of leaving the phone for an hour in an envelope, it has turned out to be very shabby looking. Very disappointed. This is my feedback. Now I'd like to see how this company rectifies and makes it up to me so that I can be a happy customer.”

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“The life time warranty is not real.. you pay for every visit to the store to replace the clear cover. So it is better to buy a cheap one that will stick for longer time than this expensive one”

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“EDGE SIDE ITS NOT GETTING PASTE PROPERLY ALREADY REPLACED 3 TIMES. BUT STILL FACING SAME ISSUE.”

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“for warranty not using good quality coating”

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“Very poor and overpriced product. Both phones started to peel off within days. The replacement one’s that we paid for are doing the same. No wonder Apple don’t recommend them.”

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“Very bad, I’m not recommend to deal with this product and I’ll never back to them at all ,”

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“Really i don't like it and always make lines in the screen between my mobile Samsung note 20 Ultra 5G screen and outfitters screen in clear screen product and i have to change it every month and pay AED 10.50 so i hope if they can make good material product for clear screen product will be great. Really i don't recommend my friends to use Outfitters once they asking me because i'm suffering from this problem from long time ago. I faced the same problem with my Galaxy note 10 plus but sales staff they told me the have changed the materials for note 20 Ultra 5G but still the same problem. I have attached one video but i hope will be clear enough to show the problem. Thanks Ahmed”

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“not perfect”

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“I installed the screen protector more than once, but every time it came out of its place and I went back to the store and they replaced it, but it out agen . 0582944454”

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“I didn't buy anything? Why I am getting such feedback mails?”

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Mobile Outfitters is rated 4.4 based on 5,493 reviews