MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s Work For me I Like It”

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Posted 3 years ago

“So far, so good.”

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Posted 3 years ago

“I was very happy with Mobile Help co. They answered all my questions and I had the system the next day and it was easy to install. My husband passed away on 8/5/2022 and I now live alone and I will be 89 in November and sometimes I am not steady on my feet. I feel so safe now that I have my watch on and if I fall I can get help. Thank you.”

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Posted 3 years ago

“Thus far I’ve enjoyed the security of having my Mobile Health System. The company has been very helpful in setting up my home equipment.”

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Posted 3 years ago

“Was quick to respond to a question regarding short life span of my battery. My unit was requiring recharging every 48 hours, when originally told it would last 5 days. Mobile Help sent a replacement within 5 days. Haven't received as of yet... but assume will!”

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Posted 3 years ago

“So far I am pleased with my meter. I was concerned about falling in the shower so I'm thankful it is waterproof. My only complaint is it a littlle heavier than I would like, but I will get used to it, Thanks”

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Posted 3 years ago

“The call center became friends with my mom as many times as she reached out to them for help. If mom were still with us, they’d know her better & better & better. Call center did a great job helping my mom.”

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Posted 3 years ago

“I ordered this unit because I was worried about my wife falling. When I put it on her, she was laying down and accidentally hit the button, and we received a call within thirty seconds. I decided that I would only put it on her when she was up. But it was very assuring to know that MobileHelp was monitoring it just the same. I am very happy that I made this decision.”

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Posted 3 years ago

“Everyone I spoke was polite and well informed about the product they were selling or activating. I was very happy with the company and intend to call them again for another unit.”

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Posted 3 years ago

“So far so good”

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Posted 3 years ago

“Have not used MobileHelp. Peace of mind knowing that I can if necessary.”

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Posted 3 years ago

“Jeremy was most helpful and did a great job for us. wish we had him for all of our technical problems.”

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Posted 3 years ago

“Professional, complete assistance.”

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Posted 3 years ago

“Set up was easy with the help and testing gave confidence that in the event of an emergency it would be easy to get help. The power was out about 16 hours due to hurricane Ian and the unit still remained on with the battery back up.”

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Posted 3 years ago

“This company was extremely easy to work with. I was super impressed with how straightforward they were and there were no hidden fees. We had to return the device only one month after we received it as my family member the unit was for passed away. MobileHelp did not ask any questions and quickly refunded my money. I would 100% recommend and choose them again.”

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Posted 3 years ago

“Great customer service! Arrived very quickly!”

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Posted 3 years ago

“very plesed with the product and service”

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Posted 3 years ago

“It's a peace of mind knowing when I am not there and mom falls she can push a button and get help. I also liked how nice and helpful mobile Help was when I called to get started with mobile Help. Virginia patterson”

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Posted 3 years ago

“lets me feel safer”

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Posted 3 years ago

“My father recently passed away and I needed to obtain an emergency response system for my mother. From the minute I called MobileHelp, the salesman was kind, courteous and knowledgeable. He followed up as promised and the process to obtain the system could not have been easier. The system arrived and took less than 5 minutes to set up. My 80 year old mother can easily manage it and feels safe at home alone. The few times the alarm was activated, the call center staff has been terrific. I also feel that the per month cost in comparison to what you get is a bargain. Cannot recommend this company enough!”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,104 reviews