MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At beginning I worried I would not like wearing the device around my neck. After a couple of days you don’t even realize it’s there. At beginning it went off but there is plenty of time to cancel.”

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Posted 3 years ago

“Great person to explain options. Reasonable price.”

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Posted 3 years ago

“We have had this service for my mom about a month now and we are so relieved! The emergency staff are quick to respond! MobileHelp is well worth the money to have peace of mind! I feel like my mom has a caregiver with MobileHelp! Thank you!”

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Posted 3 years ago

“At this point and time, I have no reason to be unhappy with your alert system. I have not had to use it, which is good. But I strongly believe it will work as you said. That is the reason I changed to MobileHelp.”

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Posted 3 years ago

“I feel very much more secure with MobileHelp in my corner. Customer service was so helpful getting me set up and so responsive with my questions. I hope I never need to use this service, but am confident it will be invaluable if I do.”

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Posted 3 years ago

“Have not had long enough to give a review. So far it is working like advertised.”

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Posted 3 years ago

“A couple of times my button got pushed by mistake, MobileHelp was talking to me almost immedately to see if I was O.K. Very good to know, if I was really in need.”

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Posted 3 years ago

“Very helpful and understanding”

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Posted 3 years ago

“I did a test of my unit yesterday and there was a problem. My unit had to be reprogrammed and the service agent did a wonderful job in keeping me informed as to what was happening all the time. He was very patient and got the job done to my complete satisfaction. Very satisfied”

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Posted 3 years ago

“Great service. Great equipment. Could not be happier.”

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Posted 3 years ago

“Since I have purchased Mobile help I have not used it yet but I feel confident in having it with me 24/7.”

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Posted 3 years ago

“Very professional & compassionate service thus far. No complaints or critiques.”

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Posted 3 years ago

“I feel very secure and my distant family is at ease. Thank you!”

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Posted 3 years ago

“Device came next day as promised. Was very easy to set up. Few hours after setting it up my father fell and I was promptly notified. So far very happy with the product”

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Posted 3 years ago

“My wife recently gave MobileHelp a trial. Everything was as expected, a positive experience all around, but she felt it wasn’t for her right now. When she’s ready we’ll be back! We had paid for a year’s subscription and were refunded in full.”

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Posted 3 years ago

“Great product and service is wonderful. Monitoring is great, she banged the unit against the clothes washer and they called to make sure she was okay. Best thing she's gotten in years.”

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Posted 3 years ago

“My 92 year old mom lives with me & MobileHelp has given her the confidence to venture outside while I'm away at work. It gives me peace of mind that she has a way to easily call for help should she need it! Thanks MobileHelp!”

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Posted 3 years ago

“I like the ease in which to order and receive the product. I also needed a little bit of assistance to set it up and received immediate help over the phone to do so.”

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Posted 3 years ago

“I purchased this unit for my older brother, who is 84. He and his wife, who is 83, live in their home alone. He has fallen several times and due to his size found it difficult to regain his footing. This device relieves a lot of worry on their part and their Son's part. There have been a few false alarms which he immediately canceled. The unit is working well Thank You”

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Posted 3 years ago

“great to work with”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,104 reviews