MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,090 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,090 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so glad to find out you cancancel the call when you accidently touch the the device”

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Posted 2 years ago

“I am enjoying using mobile help.”

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Posted 2 years ago

“Fine company with which to do business. Every contact and transaction was conducted in both a business-like and friendly manner.”

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Posted 2 years ago

“I am a new client of MobileHelp. When I first called the Customer Support line for information, the agent was very personable, professional, and kind. I have had the system for only a few weeks, but have been pleased with it. The first test on the components of the system was completed with no difficulties.”

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Posted 2 years ago

“Yes I gave you a five star rating , but,! We have just become members of MH. It does what it says it will but wrapping my nearly 90 year head around it is difficult. I’ve spent lots of time with customer service and still have questions.I’ll stop here and wait for your reply David & Katie. Thank you”

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Posted 2 years ago

“Everything has been working well, but I have not had to use it.”

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Posted 2 years ago

“I love how Mobile Help communicates when the battery gets low. My mother tells me she feels very safe with her new device.”

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Posted 2 years ago

“The associates at Mobile Help were knowledgeable and extremely helpful! They made it easy for me get an alert system for my mother.”

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Posted 2 years ago

“i ordered a package to give some to family members. I am sure they will appreciate them.”

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Posted 2 years ago

“Just started using the product, so far it has been good”

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Posted 2 years ago

“Price is great for all its features. Only one button to wear for indoors and on the go. No special modem needed only a small charger. 4 day charge. No contract.”

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Posted 2 years ago

“I called over the weekend with a problem working through the online contact list. I partially figured it out in time and the remainder was clarified with call back from MobileHelp on Monday. Thanks!”

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Posted 2 years ago

“I am an 80 year old, in good health, but not always steady. I fell a couple of weeks ago and fortunately only got a skin tear for my trouble. Mobile Help was right on it. I canceled the call and slowly got up with a little help, but had I needed them they were there and ready.”

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Posted 2 years ago

“Last week my mother accidentally activated her pendant against her table edge. Your personal were guick to respond both to her and myself. One person was talking to my mom and another was calling me to make sure she was alright. She was fine and they canceled the EMS response. We are pleased to know that Mobilehelp works well and is very efficient with their services! Thanks, Steve R.”

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Posted 2 years ago

“I never got to use it because, before we could set it up, my uncle died. My aunt had the system and loved it. By the way, the company submitted my refund as promised.”

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Posted 2 years ago

“Great Help!!! Took”

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Posted 2 years ago

“Polite, kind and very helpful. Always professional and eager to help in any way.”

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Posted 2 years ago

“I have been satisfied with your service. You quickly replaced an alert button that was faulty. All of your representatives have been very helpful, friendly, and patient with this senior citizen's questions. I really appreciate that! Fortunately I haven't had any emergencies thus far, but I do have peace of mind knowing that help is available. Thanks!”

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Posted 2 years ago

“I have had to change my service from total service (outside) to inside a few times and they have been willing to help each time. Very graciously.”

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Posted 2 years ago

“The people at Mobile Help have proven to be very alert and helpful when needed. The system is marvelous it is very sensitive. I would recommend it to anyone, the price is affordable, no long-term contract.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,090 reviews