MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 22nd July 2025

Henry Barker

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Equipment arrived as promised for the best price for service available among five firms contacted. Any calls to customer service or technical for guidance have been fully answered and added to my knowledge of the system.”

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Posted 5 years ago

“I am quite pleased with the response I have received from MobileHelp. I have not used the service only when I have mistakenly hit the button. But, the response was so fast and so understanding of my mistakes. I truly appreciate the service you provide.”

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Posted 5 years ago

“I received a call the other day about my husband’s fall. Very informative and professional. There was no need to panic and I was assured he was ok. I’m so happy we chose Mobile Help.”

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Posted 5 years ago

“Received my Mobile Help in February, haven't had to use it. My family gave me an option, go to Assistant Living or get the mobile help. I chose the mobile help. So far, I haven't had to use it. We are very satisfied with the device and I can stay in my apartment. Everyone living alone should have one.”

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Posted 5 years ago

“The services that MobileHelp provides are exceptional. Thank you so much!”

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Posted 5 years ago

“Very easy Customer Service to work with, Device shipped on time, Self test worked well, would definitely recommend to anyone, Thanks”

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Posted 5 years ago

“Haven't had the need yet but for secure in having it.”

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Posted 5 years ago

“Haven’t had to use it yet.But it gives me peace of mind knowing it’s going to work.”

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Posted 5 years ago

“From seeking information, speaking to customer service, ordering and speaking with tech everything was top notch!! I would recommend Moblile Help to everyone!”

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Posted 5 years ago

“Great customer service so far! Help in set upand testing helpful , prompt and courteous. Like the on-the-go belt carrying case. Thanks Mobile Help!”

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Posted 5 years ago

“With help from very kind, helpful technicians I was able to get the system set up without a lot of angst. During the first week I inadvertently set off the fall button. I was terrified but in just a few seconds I was assured it was understood that it was a mistake. The quick response was amazing. Mobile Help THANK YOU.”

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Posted 5 years ago

“Mobile Help is always right on. I am very pleased with the service and performance of This product. If you need realibility this company is for you. Give them a call today.!”

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Posted 5 years ago

“Web site easy to navigate, and the set-up instructions clear, all of which was therefore quickly and painlessly accomplished. .”

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Posted 5 years ago

“It works! Mother in law fell & was responded to quickly!”

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Posted 5 years ago

“The guy that answered the phone when I called for info gave me the answers I wanted to hear. I ordered and he told me exactly the next steps to getting my unit up and running. It happened just like he promised. Can’t ask for more than that.”

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Posted 5 years ago

“Because I am so physically active and have already triggered a response. I wear the necklace during the day and bracelet while in bed . This seems to work better for me. Imust say the response was fast. rescuers were in the house before I knew it.”

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Posted 5 years ago

“We just reseaved this for my mother we are pleased with everything and she feels safe.”

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Posted 5 years ago

“I’ve only had it a short time so I can’t give a complete review.”

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Posted 5 years ago

“Mobile help has given the whole family a bit of relief knowing our mother has help at her hads😋”

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Posted 5 years ago

“Last Saturday morning I was bathing in my walk-in tub with the jets going. Even though I had my phones in the bathroom I couldn't hear them due to the noise of the therapeutic jets. Somehow I pressed my fall-detection device and the emergency ambulance came looking desperately for an elderly woman who had evidentally fallen. Thank goodness my neighbor had a house key and determined that I was OK. The fall detector is a very important item to include with one's medical alert system. Thanks to MobileHelp for the telephone alert to my neighbor and the local emergency system.”

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Posted 5 years ago

MobileHelp is rated 4.6 based on 4,092 reviews