MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never thought I would need a medical alert. Then I had a stroke and by the grace of God survived. I knew nothing about alerts so started researching. I contacted about eight different companies. Everyone had different functions, prices and I started getting overwhelmed. I talked to a lady from Mobile Help, and knew I was on the right track. But I narrowed it down to two. Called both back again, and asked more questions. Mobile Help was polite, and gave me a complete understanding of the product. I purchased it.”

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Posted 8 years ago

“Fast service”

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Posted 8 years ago

“All equipment was as described, and the support staff is outstanding.”

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Posted 8 years ago

“I am very pleased with mine - chose the duo. Have the watch, pendent, button and am enjoying confidence with my choice. I would recommend it to anyone.l”

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Posted 8 years ago

“It has given me comfort knowing my mother is monitored and I am notified immediately should something happen to her.”

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Posted 8 years ago

“I haven't had to use my system yet, but I feel safer having it. I'm hoping it is better than the last two. I've not been able to resolve a problem with accessing my account, but figure that can be resolved when I have more time.”

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Posted 8 years ago

“Melissa was very helpful and she should be awarded for her service”

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Posted 8 years ago

“The feeling one has when I can get help at the push of a button.”

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Posted 8 years ago

“The website was easily understandable and the phone call follow-up was very helpful.”

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Posted 8 years ago

“Everyone was so helpful to any questions I asked. Very good service.”

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Posted 8 years ago

“Thank you mobile help your equipment has been a real big help to me and my dad. Quick service very dependable”

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Posted 8 years ago

“The people I dealt with were very professional, helpful, & courteous. I only used the device to check or by mistake. The response was quick and caring each time.”

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Posted 8 years ago

“Thank you for all of your help. I can rest easier at night, knowing that my mother can get help immediately”

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Posted 8 years ago

“I could not possibly compliment "Marian" more. She helped me with my equipment accessory problem with knowledge, patience and courtesy. THANK YOU !”

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Posted 8 years ago

“Awesome communication, awesome people to work with,😀”

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Posted 8 years ago

“did this already”

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Posted 8 years ago

“The people I spoke both took the time and explained a lot that I had not understood and we changed some people and phone numbers. I had not been using the little mobilehelp and it had run out of battery since the 13th. I know how to call if I need something. I know I have picked the better group with MobileHelp. Know you will always have my back. God Bless You all!!! Laura Edwards”

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Posted 8 years ago

“Customer service was very helpful and professional. Answer and resolve all my question or problems.”

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Posted 8 years ago

“I thought Moble Help was the system I needed and was delighted with the entire set up. However; I was not able to get service in my area.”

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Posted 8 years ago

“A reasonable response time to medical alerts.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,101 reviews