MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was ready to buy the system before I called, but the high pressure telephone sales almost made me hang up the phone. I was unable to receive the information about the system sent to me by mail.”

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Posted 8 years ago

“so far the service is very good along with the equipment”

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Posted 8 years ago

“just knowing there were there when needed.”

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Posted 8 years ago

“the people are very nice.”

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Posted 8 years ago

“it's hard to write a review as I just started the service. Yes I got my supplies and it was easy to set up. I hope I never have to use it but do feel more secure knowing I have an alert system should something happen.”

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Posted 8 years ago

“Makes me feel safe.”

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Posted 8 years ago

“I especially enjoy keeping the mobile in my purse at all times so that wherever I go it is always there. I keep the bracelet on my arm at home to feel secure. When my husband is alone we place his bracelet on his arm.”

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Posted 8 years ago

“My husband accidently pushed the button and we immediately got a call checking on our needs.”

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Posted 8 years ago

“gives me peace of mind”

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Posted 8 years ago

“Hasn't made me happy but a little bit unhappy”

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Posted 8 years ago

“excellent service representatives”

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Posted 8 years ago

“My mom feels safer now. The customer service at mobilehelp is wonderful.”

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Posted 8 years ago

“The service and the unit is great just wish it didnt take a month to come.”

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Posted 8 years ago

“I pressed the call button when my mom needed paramedics to take my mom to the ER. They answered promptly and sent the correct emergency services and followed my request for no sirens. Thank you mobile help!”

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Posted 8 years ago

“The pendant seems to be to sensitive. Every time I sat down it would go off. So I have to wear the wrist one.”

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Posted 8 years ago

“Equipment very easy to install and test fortunately have not needed emergency care yet.”

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Posted 8 years ago

“It's comforting to know that my husband can get help if needed when I'm away. I am happy about that!”

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Posted 8 years ago

“I'm so thankful to have mobile help and may God bless you and have a blessed day”

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Posted 8 years ago

“Have not had this long enough to rate.”

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Posted 8 years ago

“Gives me peace of mind.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,101 reviews