MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

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“You give us piece of mind knowing you are there 24 hours a day for our mother. Your team is so helpful every time I speak to someone. Thank you.”

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Posted 8 years ago

“I can sleep a lot better now knowing that my mother has a button to push or if she falls in the shower or anywhere even on a walk that help is on the way. In no contracts no pressure that's the way I like it”

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Posted 8 years ago

“Having a quick response!”

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Posted 8 years ago

“We don't have to worry about our mother falling and not being able to get help.”

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Posted 8 years ago

“It was easy to set up. I sent it back I didn't need it. My kids thought I should have it. Not that old yet.”

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Posted 8 years ago

“Have not had to use the "button" yet. Have had 2 false alarms- don't know why. Feel secure in having it in case I need it!”

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Posted 8 years ago

“answered all my questions”

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Posted 8 years ago

“Mobilehelp was purchased for my mother. We feel more secure knowing that she has access to help should she need it”

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Posted 8 years ago

“Representive was very knowledgeable and answered all my questions. Once I got all my information it was an easy decision to select mobile help.”

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Posted 8 years ago

“gave me freedom to be mobile”

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Posted 8 years ago

“the fall pendant goes off to easily.”

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Posted 8 years ago

“only have had it for short time,your customer servicer is outstanding.keep up the work.”

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Posted 8 years ago

“I have only had the MobileHelp Duo for a month. I haven't had to use it (and I hope I never do!) but i have tested it successfully and it seems easy to set up & use.”

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Posted 8 years ago

“I was told I could receive cell service where I lived even though I insisted I could not, so I ordered the product only to find out I was right. I had to send the item back and as of yet have not received a refund. Otherwise the product seemed to be worth the money and the reps. were very nice and helpful but why does it take so much time to get refunded when you order they can take it out of your account immediately????”

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Posted 8 years ago

“I am really pleased with my Mobile Help and feel very safe.”

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Posted 8 years ago

“The representative who oriented us to the product was pleasant, knowledgeable and helpful.”

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Posted 8 years ago

“Very prompt delivery of the product. Extremely friendly & helpful. The representative answered all my questions to my satisfaction.”

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Posted 8 years ago

“I tried a different service and was very unhappy with them, because I could not reach them. Your organization has always been able to be contacted. It gives me confidence that my brother in law and my sister are in good hands.”

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Posted 8 years ago

“The customer service is truly understanding when a customer has questions. They are quick to explain anything the customer needs to understand. I wish everyone had this type customer service.”

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Posted 8 years ago

“J.C. and Mariam did a great job guiding me through the process of explaining everything. They are good at there jobs and it shows.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,101 reviews