MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,104 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 18th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not had the service for very long but was pleased when I took a trip out of town for a few days and was fully covered by the service. It gave me a sense of security since I was traveling alone. In dealing with the support staff I have found them to be pleasant, helpful and able to address any concerns or questions I may have.”

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Posted 9 years ago

“I had heart surgery and live alone, MobileHelp not only helped me, but also my children to feel safe when I left the hospital and was at home, they could return to work and not worry about me. I knew if I needed help it was only a push of a button away”

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Posted 9 years ago

“I tried using another product from another company and unit failed when showering. This product seems to work very well and is well thought out! Price is fair. The only problem I have had was I purchased this for my Father that has memory issues and the company called him and tried to market other products to him. I had difficulties trying to return and do not understand since I am paying for this and purchased how they could expect to get authorization from him and expect me to pay!”

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Posted 9 years ago

“I recently ordered a Mobile Help Solo Device for my Dad. Mobile Help made the ordering process very easy. I also had a positive experience when I called Customer Service with some questions. The person that I spoke with answered every question, and was courteous.”

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Posted 9 years ago

“Very professional staff. Made me feel like one of the family while taking care of my issue. Mahalo from a satisfied customer in Hawaii”

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Posted 9 years ago

“I am very happy with my MobileHelp, it makes me feel much safer. I am the caregiver for my 96 year old husband and I will be 90 next April. We are both in fairly good health, his short term memory is going pretty fast, but is still ambulatory, has vertigo very badly and I am always afraid he will fall. Being able to call for help makes me feel much better when something happens to him.”

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Posted 9 years ago

“I'm so glad you returned my call, You explained it very thouarly, I love the no contract on it. We live in the country and it pulls in a great signal,we are very happy with your product,would recommend it to friends and family. Thank you for a quality product at a reasonable price. Sincerely, Sizanne”

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Posted 9 years ago

“Ease of ordering and set uip”

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Posted 9 years ago

“Promptly answered my questions while I was setting up and even suggested doing a test while the c.s. person was on the phone with me. The one false alarm I generated brought a prompt response. I have a lot of confidence in this system.”

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Posted 9 years ago

“I spoke with a young man by the name of Allen Colas. He was very through in explaining everything and helping me get any extras needed. He then switched me to a lady named Marion who took the info for emergency contacts, etc. These two made the experience very pleasant and I felt very relaxed talking with them both. They are an asset to Mobile Help.!”

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Posted 9 years ago

“Replaced a broken device holder.”

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Posted 9 years ago

“I got MobileHelp for my brother who has physical limitations but likes to go with his dog on short walks in the woods or to a stream to fish. This enables him to have a secure lifeline for help if needed away as well as at home. Thanks!!”

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Posted 9 years ago

“You all are awesome. I'm So glad a company made a fall detector so many people need that device. I recommend you all a lot.”

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Posted 9 years ago

“I have not had an occasion happen that I needed help since I got it, but I and my family are worry free to know I will have help when I do need it.”

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Posted 9 years ago

“Really feel safe having it with me wherever go.”

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Posted 9 years ago

“I wish I would get mobile a long time ago I feel so protects now more then every I'm not alone. Thank mobile help.”

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Posted 9 years ago

“The people I spoke with were very professional. The equipment arrived in good order and was easy to set up. I have set a routine for putting on my bracelet upon arising from bed and have a new comfort whenever I go into my yard to garden. The portable unit is very easy to carry whenever I leave the house.”

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Posted 9 years ago

“Thank you I can now go where I couldn't go before now that I have the protection that I needed before.”

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Posted 9 years ago

“My hip dislocated when I was home alone. All I could manage to do was push the Mobile Help button around my neck. They sent help and called my daughter. I know that Mobile Help saved my life. Thank you.”

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Posted 9 years ago

“having my pendant has given me a sense of security knowing that if anything should happen help is just a push away. thank you for allowing me to enjoy my days and my children theirs. sandra frankel”

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Posted 9 years ago

MobileHelp is rated 4.6 based on 4,104 reviews