MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,101 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,101 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 5th April 2026

Braxton Willis

MobileHelp 5 star review on 10th September 2025

Wilfred

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My kids bought this system for me after I had a mild stroke and I have to say that although I have not had to use it as yet, I'm comforted just knowing it is there if I need it.”

Helpful Report

Posted 8 years ago

“I am very thankful for moble help. I am very comfortable with it. I wish any and everyone that need assurance and peace of mind had this.”

Helpful Report

Posted 8 years ago

“I have not needed your help so far But I know at the end of my three months purchase I will be deleting some things.”

Helpful Report

Posted 8 years ago

“When I am at home know that I am protected in so many ways. Such a comfort to take the GPS with me everytime I take short or long trip in my car. I spent a lot of time making sure to get the one that was best for me and very highly rated.”

Helpful Report

Posted 8 years ago

“Equipment was state of the art and easy to use. I felt safe and secure! Would recommend MobileHelp to anyone who lives alone, even for 50% of the time. Great for seniors and caregivers!”

Helpful Report

Posted 8 years ago

“WITH the sending unit mishaps the return call to see if assistance was needed”

Helpful Report

Posted 8 years ago

“I've only had my device a short time but am very satisfied with the service.”

Helpful Report

Posted 8 years ago

“Since I live alone, I now have peace of mind in case anything happens while at home or away.”

Helpful Report

Posted 8 years ago

“Extremely Prompt to answer. My mother fell at 4:30a.m. in the morning, she pushed her necklace, and you answered within three rings! Great Job. Offers me and my family such a peace of mind.”

Helpful Report

Posted 8 years ago

“I feel like my kid is safer”

Helpful Report

Posted 8 years ago

“Just done first month text,feel secure with system.to put me at ease.”

Helpful Report

Posted 8 years ago

“well, simply really, you did what you said. though it was a misstake, mom'e wrist band activated and emergency verhickle was disspatched prometly and swiftly, even before she was able to take the moble communication out. and you promatly sent a message to both cell phones in the case of the emergency, In this day of age, it is a really good thing to find someone or company to do what they say they will do. for that I couldnt be happier.”

Helpful Report

Posted 8 years ago

“Everyone I have dealt with there has been helpful.”

Helpful Report

Posted 8 years ago

“I felt so much more secure over the past six years, knowing that my dad could just press the button and get help with MobileHelp. He used it several times, and each time the response team said just the right thing when they contacted me. Recently my dad died suddenly just before turning 91. After he died, I tested the alarm on his wristband and was so relieved to know that it was in perfect working order. That reassured me that he must have died suddenly and without warning, as he knew how to use his alert button and it was on his wrist when he died. The reassurance and peace of mind that gave me was a completely unexpected, and wonderful, benefit of having signed him up with MobileHelp.”

Helpful Report

Posted 8 years ago

“The fall button and the to go features”

Helpful Report

Posted 8 years ago

“Such a pleasant experience to talk to someone who knows what they have and can offer. Really a peace of mind knowing that our mom is safe. The unit is nice, mom prefers the wrist band which surprised me so I am glad that I didn't have to choose for her and she had the option to choose for herself. It brings back some dignity to there life knowing they don't have to bother the kids. It is easier going to sleep at night for us knowing she has the wrist band on. She never takes it off, so it must be pretty comfortable.”

Helpful Report

Posted 8 years ago

“They have answered any inquiry I've had promptly and professionally.”

Helpful Report

Posted 8 years ago

“it is great”

Helpful Report

Posted 8 years ago

“My mom is having problems understanding it with memory problems”

Helpful Report

Posted 8 years ago

“Sales person on phone was very helpful listening to what I needed for my 84 year old mother who lives alone. She didn't hurry and explained everything to me in detail. The service has been terrific--everything we expected!”

Helpful Report

Posted 8 years ago

MobileHelp is rated 4.6 based on 4,101 reviews