MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service Thanks”

Helpful Report

Posted 7 years ago

“Mother can be very difficult to deal with since Dad died. Whatever a friend at the Senior Center or her Church has . . . she wants me to get it for her. Her current medical alert device became useless during the extended power outage after a hurricane. In addition, it did not work away from home. After many hours of research and some trial and error, she now LOVES the MobileHelp device. She appreciates the door hanger that prevents her from forgetting the cellular part of the system. She also likes the size of the neck pendant and the fact that it does not flash like others and can be placed on her current neck chain. When Mother is happy . . . then I am happy. MobileHelp made that happen. Thank you.”

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Posted 7 years ago

“I have interviewed the director/manager and have met two of the staff members. Most kind, personable and flexible staff. Though we have not yet used their care services, we are set to go as the occasion requires/permits for the care and attention to be given to my 90 year old mother. We especially like the fact that the main office is here is Castro Valley. I will review once again once we actually schedule/receive their services.”

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Posted 7 years ago

“My alarm went off by accident Tuesday and I didn't realize it. Before I knew what was going on, the EMT, firetruck and police were coming into my home. They found the key without any problem and they found me without any problem. Wow!! This really works. Thanks”

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Posted 7 years ago

“I ACCIDENTLY left my charger in my pants pocket and washed it. I called Mobile and the gentlemen was very kind to tell me that he would send me another one for a small fee. I was very glad to hear that. The company is very up with all your wants. Thank you.”

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Posted 7 years ago

“I am very happy with Mobile Help. I now feel less vulnerable to illness or accidents.”

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Posted 7 years ago

“Very thorough and prompt”

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Posted 7 years ago

“It would be great if you are alone most of the time and live far a way from other people. If you don't have a cell phone or don't like them , than the Mobile help portable is great for you.”

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Posted 7 years ago

“I have had your services for several years and it has proved to be extremely valuable to me. It saved my life when I was having a cardiac arrest. I fell and broke 2 vertebrates in my neck and you sent help immediately. I cannot begin to tell you how much I appreciate your help. Thanks again and again.”

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Posted 7 years ago

“Not sure yet.”

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Posted 7 years ago

“Very nice customer service.”

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Posted 7 years ago

“very excellent customer service, follow-up and pricing. .Ihad it installed successfully.”

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Posted 7 years ago

“My kids bought this system for me after I had a mild stroke and I have to say that although I have not had to use it as yet, I'm comforted just knowing it is there if I need it.”

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Posted 7 years ago

“I am very thankful for moble help. I am very comfortable with it. I wish any and everyone that need assurance and peace of mind had this.”

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Posted 7 years ago

“I have not needed your help so far But I know at the end of my three months purchase I will be deleting some things.”

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Posted 7 years ago

“When I am at home know that I am protected in so many ways. Such a comfort to take the GPS with me everytime I take short or long trip in my car. I spent a lot of time making sure to get the one that was best for me and very highly rated.”

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Posted 7 years ago

“Equipment was state of the art and easy to use. I felt safe and secure! Would recommend MobileHelp to anyone who lives alone, even for 50% of the time. Great for seniors and caregivers!”

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Posted 7 years ago

“WITH the sending unit mishaps the return call to see if assistance was needed”

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Posted 7 years ago

“I've only had my device a short time but am very satisfied with the service.”

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Posted 7 years ago

“Since I live alone, I now have peace of mind in case anything happens while at home or away.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,093 reviews