MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,092 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 22nd July 2025

Henry Barker

MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was so easy to order the equipment and it arrived in 3 days. I have not had to use it yet, but gives me such piece of mind knowing that button is there to push if I fall. The cost is reasonable too, so if anyone reading this needs I device to push in case you fall—I highly recommend Mobile Help. Richard Oyer Goshen, INDIANA”

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Posted 3 years ago

“So far I am very pleased with the service. I was shocked when I got the phone call from a rep. before I could even leave the website! The package deal is great and offers everything I want and need for my mom.”

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Posted 3 years ago

“very pleased”

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Posted 3 years ago

“The process was seamless from start to finish. Customer service was spot on! I would recommend this service to anyone looking for a medical alert system.”

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Posted 3 years ago

“I have two from Mobil Help. One for my wife and one for my son. My wife had it first and I've been pleased with the response. I recently purchased one for my son. Hopefully, it gives him comfort and it certainly gives his wife comfort. Mobil Help is a good company.”

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Posted 3 years ago

“I FINALY GOT MY MOBILE HELP SOLO SYSTEM SET UP. IT WASN'T EASY BUT PEOPLE IN CUSTOMER SERVICE AND TECHNICAL SUPPORT WERE REALLY HELPFUL. I FEEL MUCH SAFER NOW AS THAT ANY FALLS CAN BE DETECTED.”

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Posted 3 years ago

“MobileHelp was very good at getting me set up. Yesterday I accidently hit the button for help and they responded immediately. I made sure I was okay. they are great people to work with!”

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Posted 3 years ago

“Good product.”

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Posted 3 years ago

“Havn’t plugged anything yet”

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Posted 3 years ago

“I can’t say enough about the service”

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Posted 3 years ago

“I have been pleased with the prompt notification if anything was wrong. It has given people peace of mind. More confidence to doing what they want to do.”

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Posted 3 years ago

“I selected MobileHelp after much research. The sales person I dealt with (Peter) was so much help, explaining several times what the system would do, if necessary. He emphasized the east coast location of the call center where trained agents would receive any signal my equipment sent. I am very pleased so far. I was not pressured to buy. I would recommend this to all m,y friends, who should have this "help button".”

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Posted 3 years ago

“I just hooked up my Mom's mobile help device. I must admit it was very easy to do. I am comforted to know my 90y/o mother has this for emergencies. I can rate the hook up as a 5.”

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Posted 3 years ago

“Thank goodness I haven't had to use my device since receiving it 2 weeks ago. However. whenever I call for information, or if I set off the device accidentally, each person I have spoken to has been very helpful and kind.”

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Posted 3 years ago

“So far everything is working okay.”

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Posted 3 years ago

“It's good so far. I like to see more from them .”

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Posted 3 years ago

“Mobile help has taken the fear of living alone away..l still work but no set shifts so if my friends and family called and l didn't answer they would think l was at work..now l know l could get help ..thank you”

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Posted 3 years ago

“I am impressed with the quality of the equipment. Customer Service is always available to answer my questions. Everyone is respectful and friendly. Great feeling to feel secure.”

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Posted 3 years ago

“Of all the things that we spent money on for my mother's care this by far was the simplest choice. The priceless reward is Freedom and the Peace of Mind. - Her Son”

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Posted 3 years ago

“Thank you for your help was courteous and polite”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,092 reviews