MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,091 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice and professional staff. We’ve had the equipment for a month now and it is easy to use and appears to be working/responding well.”

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Posted 3 years ago

“It is so refreshing to find a company that has every p and q crossed .”

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Posted 3 years ago

“i somehow pressed the alert button. because i was outside, i didn't hear the calls. the next thing i knew, my neighbor came roaring up my drive. he had received a call from med.alert. i told him it was a false alarm. then th fire dept sent their med response team. even tho it was a false alarm, i can tell you that it worked. so, kudos to med.alert.”

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Posted 3 years ago

“Customer support is outstanding”

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Posted 3 years ago

“The second time helping an elderly loved one with this product keeps them safe and let's us have peace at mind that they are using a great product to keep them well. Super friendly and courteous staff makes sure that you are fully aware of all that their products do for your elderly loved one. Strongly recommend this product to all!!”

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Posted 3 years ago

“I found your company to be very responsive to our needs. There was excellent follow-up after my initial inquiry. I dealt with Joe who helped us through the entire process. I would recommend mobilehelp to anyone interested in protecting a senior family member.”

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Posted 3 years ago

“I chose MobileHelp based on the positive reviews I found on-line. I absolutely was not disappointed! The necessary tools and supplies arrived within two days of ordering. The necklace that was designed to detect a fall was needed just a few days later and it worked beautifully. We were 100% satisfied with the service.”

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Posted 3 years ago

“Tim the PT is great. My husband was a bit difficult but he talked him into doing the exercises. I'm so pleased can't wait to see the progress.”

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Posted 3 years ago

“They are great folks and have a great program but sadly there are still those places they call DEAD ZONES and I’m afraid I live right in the middle of one so the service wouldn’t work for me. They thought it would but it won’t. These good folks tried and were very kind . Even though it wouldn’t work for me, I still give them the best recommendation.”

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Posted 3 years ago

“Very well organized.”

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Posted 3 years ago

“I'm very happy with the product.”

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Posted 3 years ago

“You did well in providing me a better system, one that I can hear with much better.”

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Posted 3 years ago

“Excellent service. Quick response. Very impressive. Problem settled fairly and to my complete satisfaction.”

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Posted 3 years ago

“We haven't had to use it yet, but it was easy to instal. We have made a couple of false alarms and got an answer immediately. Now we know how to cancel a call which in the middle of the night we had forgotten.”

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Posted 3 years ago

“Great personal to deal with. Very seamless and helpful application process. All services and expected equipment delivered without any problems. Great company in my opinion. 11 out of 10 stars! Easy to see why you are the top rated help device of your kind.”

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Posted 3 years ago

“Excellant!”

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Posted 3 years ago

“From the minute your customer service personnel answered the phone I knew we had picked the right place. Never needed mobile alert before so everyone was extremely helpful with our order Thanks”

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Posted 3 years ago

“Presentation was very good, understanding was excellent. We did not have a chance to enjoy this products, but in the future we might have good situation to recommend to other friends for this good products. Thank you for your service.”

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Posted 3 years ago

“What a great company! Fast, efficient...I called other companies and this is by far the best! Easy hookup,eager to help. Highly recommend.”

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Posted 3 years ago

“I am wearing neck pendant at home and wearing it and carry the mobile device with me when I drive. I have not had to use it. I have never fallen but two time that I can remember in my life. I am using it because I live alone. I would rate it # 5”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,091 reviews