MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,091 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My elderly mother and her brother have mobile alert system in their home. They have used it several times over the last couple of years, so it truly is a life-saver. I worry less now than I did when they didn't have it. The people at the company are professional, friendly, and efficient. I highly recommend MobileHelp.”

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Posted 3 years ago

“As I new user, I had many questions. Customer service was excellent. My fall monitor wouldn't charge and they sent a new one to me immediately. So far, I am very pleased.”

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Posted 3 years ago

“Carrie was great to work with always keeping me up to date on timing and installation. Great to physically see the priducts in their show room and very convenient. Thanks for getting this expedited with clear concise onformation and pricing.”

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Posted 3 years ago

“I have given this a top rating although I haven't used it and it is packaged to return. I just do not feel ready and am intimidated by its appearance.”

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Posted 3 years ago

“so far so good. just check system. ? how would you know when bats are dead??”

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Posted 3 years ago

“thus far I am very happy with mobilehelp, they are always there when I push the button.,”

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Posted 3 years ago

“Everyone was great in helping me with the questions I asked very curtious”

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Posted 3 years ago

“Great service and response.”

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Posted 3 years ago

“I was introduced to MobileHelp from a close friend. It was something that I wanted to do for awhile. but never thought about it, until I acquired a condition that is life threatening. After several trips to the hospital, I thought that it was time. Knock on wood, I haven't had a chance to use it, but if i have to, I feel safe knowing that it is only a button away”

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Posted 3 years ago

“i am happy with the service i get”

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Posted 3 years ago

“A new client. So far so good! A bit concerned about hearing deficit when it comes to realizing I have accidentally set the warning off ! Please advise. Otherwise everything fine.”

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Posted 3 years ago

“So far all is well”

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Posted 3 years ago

“Very happy with your product and your service.”

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Posted 3 years ago

“I am well pleased with MobileHelp. I am so glad To be a member. Never leave the house without my mobile device.”

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Posted 3 years ago

“Haven't had to use it yet. So far so good.”

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Posted 3 years ago

“I have had this service about two weeks now and have not had to use it. However a couple phone calls were just inquiries and the people I talked to were very patient and answered my questions in a pleasant and helpful manner. I wanted this type of service in case I am away from home I can get help if needed. Thank.”

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Posted 3 years ago

“I was very pleased with how quickly my request for this service was filled, and with the number of options provided. I was also appreciative of their understanding when I accidently "called for help" while setting up my equipment! Best of all is the peace of mind I now have knowing I am not entirely alone should I fall - again; someone will come.”

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Posted 3 years ago

“EXCELLENT SERVICE AND FOLLOW UP SUPPORT. THANK YOU”

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Posted 3 years ago

“Everyone responses quickly and are very knowledgeable. Although I only have Mobilehelp for. Short time I am very satisfied.”

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Posted 3 years ago

“Since I am alone most of the time I decided that I needed this. Otherwise if I would fall I could lie there for a long time. This makes me feel secure. Thank you MobileHelp.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,091 reviews