MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,091 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far we've been satisfied with mobile health and the representative that helped us purchasing it John was very knowledgeable and courteous and helped us tremendously”

Helpful Report

Posted 3 years ago

“Mobile Help is easy to set up places the choice of use in the client's hands let's you choose who you want contacted for help I t is a very user friendly. I take care of multiple elder neighbors because their medical alert systems took all choice away from them. If many more switch over to Mobile Health I will be out of work. Their smiling faces are worth it. Check them it before setting up your loved one with a system that reads every effort t pickup something as a fall and blindly alerting entire emergency contact list. As with the kid who cried wolf too often any people stop showing up to calls fr assistance. Mobile Health put choice back in their hands I do recommend them to all of my clients happily.”

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Posted 3 years ago

“My mother loves her mobilHelp. The unit makes her feel confident and safe in her home. She said it was easy to install which also made her very happy. Good 👍 Job!”

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Posted 3 years ago

“I've had my pendant for a month or so and I'm very happy with it. It does not bother me wearing it like I thought. Makes me feel safe that I can reach help Fast if I need it.”

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Posted 3 years ago

“I wish the necklace was not so heavy on my neck...........otherwise everything is fine.”

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Posted 3 years ago

“I just switched from a Mobile Help watch to the micro monitor I wear around my neck. I needed fall monitoring due to a couple of minor strokes. So I’m wearing the new device for the first time and I trip over one of my dogs…I’m flat on the floor. Immediately, there is a voice. My fall was detected. IT WORKED!!! Like having an angel on my shoulder. WORTH EVERY DIME. 73 years old and I need all the help I can get. Thank You Mobile Help. Frank in Gainesville Georgia”

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Posted 3 years ago

“Mobile Help has been great to work with. They helped me understand the plan and get it set up for my dad. I chose them based on Consumer Reports reviews, price, and the ability to buy a plan that fits my dad’s needs. I appreciate that my dad can pick up the phone or push a button and talk to a real person. He doesn’t have to be computer literate to get help or answer his questions.”

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Posted 3 years ago

“Great products and customer service! Would highly recommend.”

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Posted 3 years ago

“I had dropped my bag containing my MobileHelp at a function. As it was noisy I didn't hear the response to the alert being set off. The response came into the function and found me. Tho I was very red faced I was glad to see how well they respond.”

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Posted 3 years ago

“The equipment is easy to set up as the instructions are quite clear. I appreciate the help I've received when I've called MobileHelp. So far (and hopefully never) I've not had an emergency where I would use MobileHelp. The system is in place to give me peace of mind -- a priceless attribute.”

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Posted 3 years ago

“Associate was very friendly, knowledgeable and helpful.”

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Posted 3 years ago

“I accidentally dropped my monitor and received a call to check up on me within 5 minutes!”

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Posted 3 years ago

“Makes me feel safe where ever I go.”

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Posted 3 years ago

“I can only review the portion of the sale itself. All went very well and we got everything on time. But, the item is for my sister-in-law who lives in Milwaukee, WI - and it will be several days before she gets it set up. She left via airplane today back to Milwaukee. A review of the item's usage will have to be after she has used it for some time. But the ordering and all involved in that went great.”

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Posted 3 years ago

“Emergency phone personnel responded immeidtely”

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Posted 3 years ago

“Have not used them yet”

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Posted 3 years ago

“So for it is easy to use but have not had to use it yet”

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Posted 3 years ago

“Thank all of you for your tremendous help during getting my MobileHelp. Since I've had it, I feel so much more comfortable being alone. I don't feel alone now. I know your people are there for me if I need them.”

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Posted 3 years ago

“Am just getting used to it as only have had it for a few weeks. The one thing that I would like to see changed is the bracelet. The one I have is black and is rather bulky. It looks like a man's watch. Would love to have a more feminine looking one or at least a different band. Also do not like the cord on the fall pendent. That could be better. Just comments for you to consider as wearing one or other all the time it would be nice to have something more attractive.”

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Posted 3 years ago

“I appreciated the help I got from Samatha and the return of the first mobile . today I recived the new one thank you for the very nice lady Samatha She is a keeper.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,091 reviews